\> Bewerbungen müssen ausschliesslich über jobs.ch eingereicht werden.\> Les candidatures doivent être soumises exclusivement via jobs.ch.\> Applications must be submitted exclusively through jobs.chOnline Customer Journey ManagerNidau 80\-100%Quickline gehört zu den führenden Anbietern von Unterhaltung und Kommunikation in der Schweiz.Du verantwortest die Weiterentwicklung unserer Online\-Plattformen und die Analyse, Konzeption sowie kontinuierliche Optimierung unserer digitalen Customer Journeys über alle relevanten Online\-Touchpoints hinweg. Dein Ziel ist es, ein konsistentes, nutzerzentriertes und erfolgreiches Kundenerlebnis zu schaffen – von der ersten Interaktion bis zur langfristigen Kundenbindung.Online Customer Journey ManagerDein Verantwortungs\- und GestaltungsbereichVerantwortung und Weiterentwicklung der Online\-Plattformen auf Basis von Kundenbedürfnissen, Unternehmenszielen und technischen RahmenbedingungenKonzeption, Umsetzung und Weiterentwicklung ganzheitlicher Online Customer Journeys entlang aller digitalen Kanäle, mit Schwerpunkt Website und KundencenterDefinition und Analyse von KPIs, Nutzerdaten und Kundenfeedback zur kontinuierlichen Optimierung der User ExperienceIdentifikation von Pain Points, Optimierungspotenzialen und Conversion\-HemmnissenEnge Zusammenarbeit mit agilen Entwicklungsteams, Marketing, UX/UI und Analytics ManagerUnterstützung beim Website\-PublishingWas du mitbringen solltestAbgeschlossene Ausbildung im Bereich Marketing, E\-Commerce, Digital Business, Wirtschaftsinformatik oder vergleichbarMehrjährige Erfahrung als Product Owner von Webseiten, Portalen oder komplexen digitalen Plattformen, im E\-Commerce oder Customer Journey Management sowie mit agilen Methoden (Scrum, SAFE etc.).Technisches Verständnis der Online\-Plattformen, sehr gutes Verständnis für Nutzerverhalten und Conversion\-OptimierungKenntnisse: SEO/GEO, CMSAnalytische Denkweise gepaart mit konzeptioneller Stärke, strukturierte, eigenverantwortliche und lösungsorientierte ArbeitsweiseSehr gute Deutsch\- und gute EnglischkenntnisseWas wir dir bieten könnenGrosser Gestaltungsspielraum und klare VerantwortungAgiles Umfeld mit kurzen EntscheidungswegenFlexible Arbeitszeiten \& hybrides ArbeitenAttraktives Vergütungs\- und WeiterbildungsangebotDein KontaktTherry Jaberg, Head of Human Resources jid48d6467jm jit0310jm jiy26jm\> Bewerbungen müssen ausschliesslich über jobs.ch eingereicht werden.\> Les candidatures doivent être soumises exclusivement via jobs.ch.\> Applications must be submitted exclusively through jobs.ch

Description

• Team coordination: Coordinate and supervise teams from various departments to ensure the achievement of set goals.
• Client management: Provide excellent customer service and ensure thorough follow-up on client files.
• Project management: Manage and oversee inter-departmental projects, from planning to delivery of results.
• Quality control: Monitor the quality of services provided and track performance using KPIs.
• Event management: Participate in organizing and following up on internal and external events.
• Strategic planning: Contribute to the definition and implementation of marketing strategies for various departments.
• Development and optimization: Develop tools and methods to optimize work processes and improve overall efficiency.
• Data analysis: Analyze operational performance and provide detailed reports with recommendations.

• Administrative management: Oversee daily administrative tasks and contribute to the improvement of internal processes.

   

Profile

• Languages: You have an excellent command of French, English, and Dutch.
• Organizational skills: Ability to prioritize tasks and manage multiple projects simultaneously.
• Communication skills: Excellent oral and written communication skills.
• Strategic marketing: Solid knowledge of strategic marketing concepts.
• Leadership: Ability to lead and supervise teams.
• Adaptability: Able to work in a constantly evolving environment.
• IT skills: Proficient in project management software and common office tools.
• Team spirit: Able to collaborate with various departments.

• Degree: Hold a bachelor's degree, preferably related to the position.

   

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Almere, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in a d...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Tilburg, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in a ...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Rotterdam, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in ...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Leiden, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in a d...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Nijmegen, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in a...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Amsterdam, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in ...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Haarlem, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in a ...

- Zorg & Welzijn • - 43.000 werknemers SMART - Sales & Marketing Graduate Program | The Netherlands Graduate Scheme • Den Haag, NL Geplaatst 11 jun. 2026 Delen: Kopiëren Werkervaring 0 tot 1 jaar Full-time / part-time Full-time Functie Opleidingsniveau Bachelor of master Taalvereisten Engels ( Vloeiend ) Nederlands ( Vloeiend ) Startdatum 1 september 2026 What's in it for you? A personalized development journey designed to fast-track your career in Sales and Marketing. The SMART Graduate Program is built for high-potential individuals seeking accelerated growth, offering: - Direct mentorship from senior leaders - Exposure to cutting-edge medical technologies - Access to global training and collaboration opportunities - Executive-level guidance and development Program Structure - 3 Rotations: - Sales (9 months): Gain frontline experience by working closely with healthcare professionals and clinics. Learn how to effectively communicate product value, deliver top-tier customer service, and understand the day-to-day reality of our customers. - Business Enablement (6 months): Broaden your perspective with exposure to core business functions such as HR, Finance, Regulatory Affairs & Quality Assurance (RAQA), Customer Service, etc. across Europe. - Marketing (9 months): Contribute to campaign development, product positioning, and commercialization strategy. Gather market insights and understand the key drivers behind customer decisions and sales outcomes. What We're Looking For: Required: - A completed university degree with no more than one year of post-graduate work experience. - Proficiency in Dutch & English , written and spoken. - Valid work permit and driver's license . - Strong communication skills and a passion for delivering exceptional customer experiences. - A team player with curiosity, adaptability, and a willingness to learn. - Ability to manage multiple priorities and meet deadlines in a...