Αναζήτησε εργασία
Βρείτε τη θέση που σας ταιριάζει από χιλιάδες ευκαιρίες που προσφέρονται σε όλη την Ευρώπη. Τα αποτελέσματα της αναζήτησης παρέχονται από την EURES - την Ευρωπαϊκή πύλη για την επαγγελματική κινητικότητα.
Wygwam, a division of the Niko Group, is dedicated to delivering innovative and intelligent electrical solutions for modern buildings. We work closely with architects, consultants, and installers, to integrate technology seamlessly into architectural concepts and functional environments. Both Niko Home Control as our lighting control portfolio belong to your responsibility.
For this role, we are looking for two electricians or hands on specialists who are ready to take the next step in their career and move into a more project-based and commercially oriented pre-sales role. Your electrical experience and interest in building technology will help you understand customer needs, interpret technical information and translate it into accurate project proposals and quotations.
The pre-sales technicians we are looking for are responsible for preparing project proposals and quotations for customers, based on information gathered from tenders, customer requests and input from sales colleagues. You’ll work across the relevant product groups within the Wygwam portfolio and play a key role in ensuring customers receive accurate, clear and timely project support.
In this role, you’ll handle project-related customer inquiries through different channels, mainly by phone and email. You’ll make sure every request is followed professionally, within the agreed deadlines, and with a strong focus on quality, accuracy and customer satisfaction. To achieve this, you’ll work closely with colleagues in sales, technical teams and other internal departments.
- Create project proposals for customers based on tenders, customer input and information gathered from sales colleagues.
- Prepare quotations based on approved project proposals, as well as direct requests from wholesalers, customers or colleagues.
- Handle customer inquiries related to project support through relevant channels, mainly by phone and email.
- Maintain project mailboxes and ensure every customer receives a reply within 24 hours.
- Follow up customer requests within the agreed deadline and take action when another solution is needed.
- Register all relevant data in the CRM system.
- Save and organize all relevant project documentation according to the agreed structure.
- Ensure that every project proposal follows the department guidelines and contains all required information.
- Keep your calendar up to date with planned project proposals and other relevant tasks to support smooth collaboration with colleagues.
- Carry out all assignments with a strong focus on quality, accuracy and clear documentation.
- Work in a structured and systematic way, aiming for error-free results while continuously improving processes and output.
- Ensure customers have a positive and professional experience in every interaction with Wygwam.
- You have a strong interest or knowledge in building automation and the standards, protocols and technology used.
- You are structured and detail-oriented, with the ability to manage multiple projects at the same time without losing overview.
- You have strong communication skills and can translate technical information into clear explanations for both customers and colleagues.
- You have a team-oriented mindset and enjoy working closely with sales and technical teams.
- ·You are customer-focused and proactive in understanding customer needs and providing technically sound solutions.
- You work accurately and have a strong sense of responsibility for the quality of your work.
- You are comfortable using standard office software such as Outlook, Excel and Word.
- You are familiar with digital tools related to daily administrative and project follow-up tasks.
- You are fluent in Dutch, both spoken and written.
- You have basic to intermediate knowledge of English, sufficient to understand internal communication and participate in meetings.
- Fluency in French, both spoken and written, is considered a strong plus.
At Terumo, we advance lifesaving medical technologies to benefit society. Are you eager to make a difference with us? Here, you'll grow your expertise while staying true to your personal aspirations.
Guided by our Japanese heritage, we act with respect, take ownership, and pursue continuous improvement. If you see yourself in our values, keep reading; this might be the opportunity you're looking for.
Department Info
Bij Terumo Europe bouwen we mee aan innovatieve oplossingen die wereldwijd bijdragen aan betere gezondheidszorg. Vanuit onze site in Haasrode (Leuven) produceren we jaarlijks meer dan 800 miljoen injectienaalden, injectieoplossingen en accessoires voor internationale farmaceutische klanten.
Dankzij een sterk geautomatiseerd en flexibel machinepark kunnen we producten volledig afstemmen op de specifieke noden van onze klanten. Die innovatieve aanpak werd recent bekroond met de titel Factory of the Future, een erkenning voor onze vooruitstrevende technologie én mensgerichte organisatie.
Omwille van de groei van onze activiteiten en de opstart van een nieuwe productie-eenheid voor Pen Needles, investeren we de komende jaren in bijkomende productiecapaciteit, geavanceerde automatisering en uitgebreide datacaptatie. Daarom breiden we ons Technical & Maintenance Team uit.
Job Summary
Voor onze toekomstige Pen Needle-organisatie zoeken we enthousiaste techniekers met interesse in elektromechanica, automatisatie en industriële netwerksystemen.
Deze nieuwe productie faciliteit start op in het najaar van 2026, zodat je als technieker van bij de start heel actief betrokken bent bij kennisopbouw van alle machines en processen.
In deze eerste maanden werk je voornamelijk in dagdienst. Erna groei je mee naar een 2-ploegensysteem of nachtploeg.
Job Responsibilities
Als storingstechnieker zorg je ervoor dat de machines in jouw productiearea zoveel mogelijk in optimale running condities kunnen produceren.
- Diagnoses stellen en storingen oplossen aan hoogtechnologische assemblagemachines
- Herstellingen uitvoeren op mechanisch, elektrisch, pneumatisch en softwarematig vlak
- Preventief onderhoud uitvoeren en technische verbeteringen voorstellen om stilstanden te vermijden
- Machines kalibreren en fijn afstellen volgens strikte kwaliteits- en validatievereisten
- Problemen analyseren binnen industriële netwerken en communicatie tussen PLC's, HMI's, SCADA-systemen, servosturingen en sensoren
- Samenwerken met engineering, QA, process engineers en productie in het kader van verbeterprojecten en root cause analyses
- Technisch operatoren begeleiden en trainen in eenvoudige interventies en procesbijsturingen
- Interventies correct documenteren volgens GMP- en kwaliteitsprocedures
- Veiligheids-, hygiëne- en cleanroomrichtlijnen strikt naleven
Opleiding & ervaring
- A2-diploma of Bachelor in Elektromechanica, Automatisatie of gelijkaardig
- Ervaring met geautomatiseerde productielijnen of fijnmechanica
- Ervaring in een gereguleerde omgeving (pharma, medical devices, voeding, chemie…) is een sterke troef
- Bereid om op termijn in ploegen en/of wachtdiensten te werken
Technische kennis
Je hebt kennis van:
- Mechanica en pneumatica
- Elektrische schema's, bekabeling en sturingen
- PLC-systemen (Allen Bradley, Siemens, B&R)
- HMI- en SCADA-systemen
- Industriële netwerken zoals Ethernet/IP en Profinet
- PC-toepassingen zoals SAP en MS Office
Persoonlijke kwaliteiten:
- Analytisch sterk en oplossingsgericht
- Leergierig en flexibel ingesteld
- Zelfstandig én een echte teamplayer
- Nauwkeurig en kwaliteitsbewust
- Communicatief vaardig en stressbestendig
- Proactief in het opnemen van verantwoordelijkheid