Výhody:- príspevok na stravu - zľavy na naše umelecké výrobky - stabilná práca v rodinnej firme s 25-ročnou tradíciou a 25-členným kolektívom
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Výhody:- príspevok na stravu - zľavy na naše umelecké výrobky - stabilná práca v rodinnej firme s 25-ročnou tradíciou a 25-členným kolektívom
Help construction companies get real value from AI
About Volve
Volve is a construction-native AI platform that help teams make better decisions from tender to delivery. We turn complex project documentation into structured, traceable outputs so teams can review faster, control scope, and reduce risk.
Volve links information across tender sets, contracts, and execution updates, and supports core workflows like go/no-go, bid compliance, contract review, change assessment, and claim readiness.
Over time, customers build reusable checks and baselines that make each new project start smarter and more consistent. Volve fits into existing tools and processes, and keeps expanding based on real project use.
As a startup, we are growing across Norway, the Nordics and internationally, and are now hiring our next Customer Success Manager to work closely with our customers and ensure they get measurable value from Volve.
The role
At Volve, Customer Success is a core growth driver.
Your main responsibility is to ensure our customers succeed with Volve. Broad adoption leads to retention, expansion, and better product decisions.
In practice, you will:
- Be the voice of the customer: Collect structured feedback, identify themes across accounts, and work closely with Product and Engineering to prioritise what creates real impact.
- Own the customer journey: Lead onboarding, define clear success criteria, and guide customers from initial rollout to sustained usage across teams and projects.
- Drive adoption and expansion: Work proactively with customers to increase usage and unlock additional use cases. Keep them updated on new functionality. Identify and prepare upsell opportunities based on adoption and results. In some cases you will run the full expansion dialogue yourself. In others, you will collaborate with sales.
- Own support and improve it: Handle inbound support, resolve issues, identify patterns, and document bugs. Over time, improve how support is structured and measured.
- Build scalable foundations: Create and improve onboarding and self-help material. The goal is to reduce friction and make it easy to succeed without constant hand-holding, and to ensure we are ready for the next 100 customers.
You will collaborate daily with sales, design, and engineering. You should be comfortable working autonomously while contributing to a growing team. Much of the structure is in place, but you are expected to continuously learn, adapt, and improve how we work.
Who we think you are
We are flexible on profile. What matters most is how you think and how you work.
- You are commercial and understand that strong Customer Success drives revenue.
- You are structured and proactive. You do not wait for problems to escalate, and you are comfortable using data and product insights to plan your next move.
- You learn fast and ask good questions. You are curious about how technology works and confident navigating new tools.
- You are comfortable in a startup environment where not everything is predefined.
- You communicate clearly, both written and verbal. You are able to translate complexity into practical guidance for customers, and you genuinely care about helping them succeed.
- You are fluent in Norwegian and comfortable working in English.
Experience from B2B SaaS, customer-facing roles, startups or scaleups, and/or the construction industry is a plus, but not a requirement.
We know that strong candidates rarely match every single point in a job description. If this role sounds interesting, we encourage you to apply. Learning by doing is part of how we build at Volve.
Our values
- Grow: Learn, push boundaries, aim high.
- Move: Act with speed, clarity, and intent.
- Own it: Take initiative, follow through, make it count.
- Relate:Treat others with respect, curiosity, and empathy.
What we offer
- Ownership: High ownership and real influence on how we scale Customer Success.
- Purpose: Contribute to a mission that improves one of the world’s largest and most impactful industries.
- Collaborative Team: Work closely with ambitious, hands-on founders, the tech team, and our clients.
- Growth Opportunities: Develop your skills and advance your career in a fast-growing company.
- Equity Upside: Competitive compensation and equity participation.
- Flexibility: Hybrid work model, with travel to customer sites and industry events as needed. We have offices centrally located in Oslo.
If you are motivated by building strong customer relationships, improving systems, and contributing directly to company growth, we would like to hear from you.
Om arbeidsgiveren:
Volve is reimagining construction management with AI-driven technology, enabling faster decision-making, automated workflows, and intelligent insights for industry professionals. Construction projects generate massive volumes of complex, fragmented information—leading to inefficiencies, delays, and costly mistakes. Volve AI streamline data access, automate evaluations, and connect critical project information, reducing review times from weeks to minutes.Working at Mercell
At Mercell, we’re on a mission to revolutionize public procurement by making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make great deals easier and shape the future. That's what we’re all about. With a dynamic culture built on continuous growth, trust, and collaboration, Mercell offers an environment where your talents can thrive. You will be part of an international team with ambitious and dedicated colleagues who are passionate about what they do and supported to be themselves.
Together, let's shape the future and create real value for society, one innovative solution at a time.
Your Mission
As a Customer Success Manager – Supply Side, you will play a key role in shaping how Mercell partners with its supplier customers. This role reflects the evolution of Customer Success at Mercell moving to a more proactive, value-driven partnership that brings us closer to our customers and their everyday challenges.
You will support suppliers in finding, responding to, and winning public tenders, while working closely with them to understand their business goals and success drivers. As part of the Customer Success team, reporting to the Customer Success Team Lead in your region, your focus will be on helping customers realize tangible value from Mercell’s solutions, strengthening long-term relationships, reducing churn, and enabling sustainable partner growth.
This is a talent pool, and we will be reviewing applications on an ongoing basis, if you’re passionate about customers, impact, and long-term partnerships, we’d love to hear from you.
Core Responsibilities
Manage a defined customer portfolio, including scaled or high value strategic accounts
Build trusted relationships with key stakeholders and act as a strategic advisor for high-value customers
Own and resolve customer issues (onboarding, billing, contracts, access) via HubSpot, Jira, or similar tools
Drive product adoption and clearly communicate customer value and outcomes
Ability to deliver low-touch, digital-first customer engagement
Contribute to renewal readiness by ensuring customer questions, blockers, and risks are addressed well ahead of renewal cycles.
Partner with Sales, Product, Value Delivery, and Marketing on renewals, expansion, and customer feedback
Act as the ''Voice of the Customer'' to inform product and process improvements
Required Qualifications
Demonstrated experience (ideally 3+ years) in Customer Success, Account Management, or a similar client-facing role within SaaS in a B2B environment.
Excellent relationship-building, stakeholder communication and problem-solving skills.
Proven ability to prioritize and manage multiple accounts with a focus on value delivery and retention.
Data-driven mindset with experience using ticketing systems, CRM and Customer Success tools.
Comfortable working in a fast-paced, evolving environment.
Familiarity with subscription-based business models and customer lifecycle management.
Fluency (written and spoken) in English and at least in one of the following languages: Swedish, Norwegian, Danish, German, Finnish
Locations: Sweden, Denmark, Norway, Germany, Finland
Hybrid workplace (working onsite at the office and from home), balancing flexibility with collaboration.
Has this sparked your interest?
Apply now and join our team!
This is a talent pool, there is no fixed application deadline — we will review applications continuously.
By applying, your profile will be considered for upcoming opportunities that match your skills, experience, and interests. We will keep you updated accordingly throughout the process.
Mercell is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.
Mercell handles all personal data in line with GDPR and our Privacy Policy.
Mercell does not provide relocation support. We are seeking candidates who are already based in, or have existing work authorization for, the country where the role is located.
Mercell may carry out background checks on applicants to verify information that appears on CVs and other documentation. This background check is carried out by an external party and is not carried out without the consent of the applicant. Current applicants will receive further information about this.
Om arbeidsgiveren:
At Mercell, we’re transforming how businesses manage procurement and public tendering processes. As a leading provider of digital solutions for procurement, we help organizations across Europe streamline, automate, and optimize their sourcing operations. Our cloud-based platform connects buyers and suppliers, driving transparency, efficiency, and compliance in public and private sector procurement. The Problem We Solve: Procurement is often plagued by inefficiencies, manual workflows, and a lack of transparency, making it time-consuming and prone to errors. This not only impacts operational performance but can also prevent businesses from making strategic, cost-effective decisions. At Mercell, we are solving these challenges by providing an integrated solution that simplifies the tendering process, ensures compliance with regulatory standards, and empowers businesses with data-driven insights. Why We Do It: We believe that efficient procurement is at the heart of sustainable business growth. By digitizing and optimizing the procurement process, we help organizations save time, reduce costs, and make smarter decisions, all while fostering a more competitive and transparent marketplace. Our goal is to empower organizations to focus on their core business, leaving procurement complexity to us. At Mercell, we’re driven by innovation and a passion to continuously improve the procurement landscape.From the docks of Lofoten, Bilberry has grown into a tech company helping travel businesses across Norway work smarter. We are now creating a new marketing function — and this is one of the key roles shaping its direction. Join us to tell Bilberry’s story, engage our audience, and create real impact for our customers.
Your Role
This is a newly established position in the new marketing unit reporting to the COO. You will join a small, highly capable marketing team of two, working closely with a fellow Marketing Manager who knows Bilberry’s journey, brand, and product inside out. Together, you’ll define how we communicate, position, and connect with our customers.
As Product Marketing Manager, you will play a central role in building the bridge between our product and marketing teams. You’ll translate product insights into clear, engaging communication that resonates with customers and the wider travel tech community.
Working across messaging, content, and engagement, you’ll develop initiatives that establish Bilberry as a trusted voice in the travel tech industry, drive awareness, and generate customer interest. This is a hands-on role with room to take ownership, explore new ideas, and shape how we engage our audience.
Qualifications & Experience
Required:
Marketing degree or relevant, recent professional certifications
Fluency in English and strong writing/copywriting skills, enabling the creation of high-quality content that engages and connects with customers
Strong storytelling skills, with experience in content creation, SEO, campaigns, or website optimization
Curiosity about measuring performance and iterating based on insights
Highly valued:
Experience or familiarity with the travel industry, providing insight into customers’ world and challenges
Additional certifications, such as Google Analytics, HubSpot, SEO, or copywriting
Most importantly, you should thrive on this type of work, with the drive to bring ideas to life and see them through to meaningful impact.
Why Bilberry
We are rooted in the travel industry and focused on creating tools that help travel businesses thrive. Here, you will have the space to be creative, take ownership, and build something meaningful.
Bilberry is an open, curious, and welcoming company with room for different perspectives and personalities. We are fully digital, which gives our employees flexibility in where they work from — but we also truly enjoy meeting and collaborating in our offices. Our main office is in Svolvær, with smaller offices in Bergen and Oslo.
For this role, we see you preferably working from Bergen or Svolvær, where you can be close to the teams you’ll collaborate most with.
We look forward to hearing from you — please submit your application by November 17.
Om arbeidsgiveren:
Bilberry Technologies is a Norwegian technology company deeply rooted in the travel and tourism sector. Our state-of-the-art tech stack develops cutting-edge travel technology, addressing challenges in the travel industry and making experiences available in a sustainable way. Our journey began in the Lofoten Islands, far up in the north of Norway, where we identified a gap in technology solutions for activity providers and tour operators. With our talented teams of top developers, who possess strong travel industry knowledge, we set out to create smart booking platforms. The Norwegian travel industry quickly recognized our solutions as the answer to their needs, and within just a year, we became market leaders. We have since successfully expanded to international markets. By building a company based on individual skill, creativity, adventure, loyalty, and empathy, we offer robust solutions and a reliable business partner for the long haul. For activity companies, we offer Bilberry Base, a tool that helps manage day-to-day operations while planning for the next season. For larger operators, we offer Bilberry Blend, a powerful package builder that works 24/7 through direct integrations. Bilberry is a wholly-owned subsidiary of DSD and a proud member of the DSD Explore family. We elevate the travel industry by building digital tools that help companies plan, sell, deliver, and scale. We go beyond the basics, delivering tools that help businesses extend their seasons and scale their operations.The Strategic Partner Shaping Urban Growth 📈
Imagine holding the strategic power to convert cutting-edge data into measurable growth for the Nordics’ largest players. At Plaace, your insights directly determine the future shape of our cities.
This is not a role for someone who prefers a pre-set path. This is for you who want to be the vital link between our innovative platform, our enterprise clients, and our product roadmap.
About Us
Plaace is a fast-growing Norwegian tech scale-up on a mission to create vibrant streets and cities that people truly love. Our platform combines state-of-the-art AI-powered analytics with unique data sources (including payment insights, mobility patterns, and demographics) to replace gut feeling with smarter, data-driven decisions for property owners, retailers, and the public sector.
We are trusted by major property owners, retailers, and service providers across the Nordics, such as Elkjøp, Eplehuset, and SATS. We have established valuable strategic partnerships with key data providers, including Telia, Nets, and BankAxept. Backed by leading investors and industry partners, we are now focused on a hyper-growth trajectory, and we need someone to own and expand our most valuable customer relationships.
The Opportunity
As our Enterprise Customer Success & Product Manager, you will join us at a pivotal stage where the foundations are already laid. We have secured over 100 customers and are scaling quickly. You will not be managing basic accounts; you will be the trusted partner for our largest Enterprise customers, while simultaneously influencing the future direction of our enterprise product offerings. You’ll sit at the intersection of customers, product, and commercial teams, driving measurable impact for clients and shaping the future of Plaace’s enterprise strategy.
🛠️ What you will be doing
Your role is a dynamic hybrid of strategic consulting, implementation project management, and product influence. In this role, you will own key enterprise accounts from initial onboarding and service introduction through to renewal and expansion. Your focus will be on driving successful adoption and value realization across multi-stakeholder organizations.
Act as the strategic partner and trusted advisor to senior client decision-makers (CEOs, CFOs, Heads of Expansion), ensuring customers achieve tangible business value from our analytics platform.
Translate complex customer needs into clear product specifications. Partner closely with the Engineering team to capture, prioritize, and develop features for the Enterprise product roadmap.
Develop best practices for enterprise customer success. You will monitor adoption and proactively identify upsell and expansion opportunities.
👤 Who we’re looking for
We are looking for someone strategic and commercially focused, eager to drive measurable business outcomes for our clients. You know how to balance hands-on project management with big picture account thinking, and enjoy working with complex account strategies.
You have a minimum of 2 years of experience at a consultancy company or in a strategic Enterprise/CSM role, and can quickly understand complex corporate client workflows.
You are commercially sharp and can speak the language of senior stakeholders (CEOs, CFOs, Heads of Expansion) to drive measurable business outcomes.
You are structured and analytical, with the ability to own the entire customer journey, from onboarding and implementing success plans (QBRs) to driving renewal and expansion.
You are highly motivated by the challenge of building and shaping strategic processes in a dynamic environment, with a strong drive to identify and execute upsell opportunities.
You are fluent in Norwegian, both written and spoken
You are based in Oslo
We know great candidates don’t all follow the same path. If you believe you can create impact in this role, we’d love to hear from you, even if your profile doesn’t match every single point.
🚀 What we offer you
A unique opportunity to shape the future of location intelligence with direct influence on the commercial and product roadmap.
A central role in a growing, VC-backed startup.
Close collaboration with leading Enterprise clients and a direct pathway to growth within the company.
Competitive compensation package, including stock options.
A collaborative, ambitious, and cross-functional team that creates a positive work environment.
Ready to help the biggest players in retail and real estate make smarter, data-driven decisions?
Join us on our journey to build a platform that truly transforms cities! Apply now and become a valued part of our engaged, innovative team at Plaace.
For questions, please contact Anna Viken via below contact details.
We look forward to hearing from you!
Plaace is the controller of your personal data for the purposes of this recruitment. Amby AS acts as the processor of your personal data, except when you agree to join our Talent Pool, in which case Amby also becomes the data controller. We process your personal data to manage and conduct the recruitment process. You have the right to access your data, request rectification, erasure, and restriction of processing, as well as the right to object to processing and data transfer. For a more detailed understanding of how we handle your data, the purposes of processing, and your rights, please refer to the Amby Privacy Policy and Plaace's Privacy Policy.
Om arbeidsgiveren:
🚀 Plaace (/pleɪs/) is a rapidly growing Norwegian tech startup on a mission to create vibrant streets and cities that people truly love. We do so with a platform fuelled by state-of-the-art analytics and newly available data sources to enable smarter decisions for every actor involved in the city floor. Our data-driven platform provides valuable insights and recommendations based on card transactions, footfall, demographics, and competition to empower businesses and organisations to make informed decisions. We work with some of the largest property companies, retailers and brokers including OBOS, Eiendomsspar, Alti Forvaltning, Stor-Oslo Eiendom, Norgesgruppen, CBRE, Princess, Fretex, etc. We’re at a stage where we focus on growing the customer list and harvesting the market potential both nationally and internationally. At Plaace you’ll join a high-paced environment in a rapidly growing startup. We work from a a kick-ass office environment at coworking space StartupLab, surrounded by other cool startups, and a convenient easy (5 mins) train access from the city center of Oslo. We work in a fun and inspiring culture where you’ll get a ton of responsibility and freedom to contribute with your talent and experience. We benefit from high flexibility, where everyone is free to work from home a couple of times/week, but not fully remote, as we reap the high benefits of bringing our bright and diverse minds together. You will join a team of smart, talented and committed colleagues from a variety of backgrounds, both culturally and academically. Because we are a small team and work closely together, we also enjoy a lots of social activities, Friday beers, social dinners and company trips. If this sounds like the right place for you, then we would love to hear from you. Check out our job openings below!