Netherlands, DELFT
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English Nederlands
This role is for a product leader who wants to reinvent ITSM and ESM with AI, not simply add features to what exists today. You will operate confidently across vision, strategy, customer experience, and commercial outcomes. You set the direction for your portfolio area, align the teams and stakeholders around it, and make sure the work moves the business. You thrive in complex environments, create momentum across organizations, and turn ambiguity into clarity, focus, and decisive action. - 32-40 - Senior position - € 8.250 - € 9.350 - Delft, Tilburg
Director of Product Management - 32-40 - Senior position - € 8.250 - € 9.350 - Delft, Tilburg
AI is also changing what product leadership itself looks like. As the cost of building falls and ideas move from concept to working product in a fraction of the time, the constraint shifts to judgment: knowing what is worth building, deciding quickly, and keeping a clear line of sight from customer problem to business outcome. We need a director who works fluently with these tools, raises the bar for how their teams use them, and spends their own time on the strategic calls that AI cannot make.
What you'll do - Own the direction of your portfolio area: Set the long-term direction for your part of the portfolio. Decide where to invest, what to build, and what to retire so that the product stays ahead of how customers want to run their services. You own the what and the why; delivery sits with Engineering, your peer partner. - Reimagine the product as the way it's built changes : Translate evolving capabilities, including what agents make possible, into clear product narratives and strong customer value. Think about an API-first, increasingly agent-driven product and a buyer who orchestrates services rather than only operating a tool. Simplify that complexity into a compelling strategic story. - Own portfolio outcomes : You are measured on whether the portfolio moves t...
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