Netherlands, 'S-HERTOGENBOSCH
Retail Stores Coördinator (38 hours) - Hybrid - - Den Bosch , Noord-Brabant , Netherlands - Retail
Job description
You are the essential link between our in-store teams and the ultimate customer experience in our boutiques. With your people skills, eye for quality and passion for retail, you help build strong teams and satisfied customers - every single day.
What you'll be doing
As an Operational Retail Coordinator, you are the go-to person for our Area Managers and the driving force behind a consistent and high-quality boutique experience across the Netherlands, Belgium, Germany and France. And with many more countries to follow, your impact will only grow!
You'll work from our HQ in 's-Hertogenbosch on Mondays and spend the rest of the week visiting our boutiques across Europe. No two days are the same - and that's exactly what energises you. Together with the wider retail team, you help build a future-proof retail organisation where customer focus and team development go hand in hand.
Your key responsibilities -
Coaching, guiding and developing our Area Managers -
Ensuring excellent and consistent quality in boutique financial performance, team performance, operations, customer experience and visual execution -
Achieving KPI targets and driving results in sales, stock and team performance -
Partnering with Recruitment to hire Area Managers and support the hiring of Store Managers and Assistant Store Managers -
Supporting new boutique openings and onboarding processes -
Collaborating with Retail and Commerce to identify opportunities and improve performance -
Ensuring consistent brand execution and customer experience across all boutiques, in close collaboration with Visual Merchandising and Area Managers, using insights from reviews and mystery shopping to drive continuous improvement. -
Partnering closely with HR and Learning & Development to support the growth, performance and development of store teams and leader...
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