Netherlands, VEENENDAAL
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Customer service representative
- Veenendaal - € 17,45 per uur - 40 uur - MBO
- 25 juni 2026 - vacaturenummer: 740113
- 25 juni 2026 - vacaturenummer: 740113
introduction
Are you a bilingual (Dutch and English) problem-solver with a passion for logistics? We are looking for a resilient customer service representative to join an international team. In this front-office role, you are the vital link between operations and cliënts. You won't just process orders: you will dive deep into inquiries, resolve complex issues and suggest structural improvements to management.
what we offer
Join a global leader in logistics
Veenendaal
Grow in a multicultural team
A permanent contract upon proven suitability.
€17,45 per hour
A permanent contract upon proven suitability.
who you are
As a customer service representative, you will be the reliable heart of our customer service, handling everything from daily questions to complex puzzles for global cliënts. You are a proactive and disciplined professional who thrives in a multicultural environment and stays calm under pressure to reach every goal. - Resilient: Calm and effective under pressure. - People person: Strong social and connecting skills. - Minimum Required Experience: 3+ years of Operations experience in a similar role. - Strong communication skills (verbal and written) in Dutch and English.
what will you do
As a customer service representative, you are the go to person for our cliënts. You will be a professional problem solver: one moment you are processing orders, and the next you are diving into a complex puzzle to help a customer out. You will use your Dutch and English skills daily via phone and mail, keep everything - Answering Customer Questions. - Solving Problems. - Processing Orders. - Keeping Track of Information. - Improving the Way We Work. - Emailing & Calling Cli...
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