SERCO BELGIUM
Belgium, Oudergem
As Business Development Director for the United Nations, you will:
- Lead business development strategy for engagement with the UN system, aligned with our sector vision and corporate growth objectives.
- Identify, analyse, and prioritize opportunities across UN agencies, programs, and field locations.
- Build and maintain a strong pipeline of business opportunities with a clear focus on profitability, risk management, and sustainability.
- Develop trusted relationships with senior UN stakeholders, procurement officers, and partners to position our company as a credible and long-term partner.
- Shape opportunities in the early stages (¿upstream¿), influencing requirements and aligning our capabilities to UN operational priorities.
- Ensure bids are commercially sound, compliant, and structured to maximize value for both the UN and our business.
- Provide leadership to a small but growing BD team, coordinating efforts across countries and functions to deliver results.
- Contribute to the wider business unit's strategy and collaborate with other regions to leverage global expertise for UN opportunities.
Key Accountabilities
Winning Business
- Develop and execute a UN-focused growth plan with measurable objectives.
- Secure profitable contract wins across multiple UN entities and locations.
- Proactively engage with UN stakeholders to understand operational needs and position innovative solutions.
- Ensure financial viability and robust governance in all bids.
- Build collaborative partnerships with NGOs, local suppliers, and other private-sector actors operating in UN contexts.
People & Leadership
- Support recruitment and development of BD professionals as the UN segment grows.
- Lead with integrity and foster a culture of collaboration, innovation, and accountability.
- Ensure alignment with company principles and strategy at all times.
Execution Excellence
- Ensure business opportunities are delivered ethically, effectively, and with clear value to the UN.
- Work cross-divisionally to identify and deliver integrated service offerings.
- Maintain high standards of quality and ensure contract delivery supports long-term partnerships.
Sustainability & Growth
- Deliver sales targets and contribute to the company's global growth strategy.
- Build long-term, trust-based relationships across the UN system to ensure continued expansion.
Knowledge
- Deep understanding of the United Nations system, including procurement processes, funding structures, and operational models.
- Knowledge of how UN field missions, agencies, and headquarters operate.
- Strong understanding of international service delivery in areas such as logistics, facilities, IT, or operational support.
Skills
- Exceptional stakeholder management and relationship-building at senior levels.
- Strong analytical skills with the ability to assess complex opportunities across different UN agencies and regions.
- Strategic thinker with entrepreneurial drive, capable of shaping opportunities early.
- Excellent communicator with the ability to influence across cultures and functions.
- Commercially astute with proven capability in business planning and execution.
Experience
- Proven track record of developing and winning business with the UN system.
- Demonstrated success in leading business development across international public sector environments.
- Experience in building partnerships and collaborations in cross-cultural contexts.
- Evidence of growing account share and positioning services effectively within UN structures.
- Leadership experience in managing teams and working in matrix organizations.
Additional Features
- Willingness to travel regularly to UN HQs, regional hubs, and field offices.
Ability to connect with other regions and leverage global expertise for UN opportunities.
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
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