Netherlands, TIEL
NL
Order Entry Specialist
Onze inzet
Jouw talent
Order Entry Specialist Locatie Petaling Jaya, Selangor, Maleisië Publicatiedatum 29 oktober 2025 Job ID 20569
Desired Outcomes: - Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM - Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence. - Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment. - Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction - Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly - Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication - Provide order and contracts confirmations to customers - Receive and carry out directions as provided by team leader - Always demonstrate accuracy and speed of work - Review documentation and work according to procedures laid out - Schedule work to be completed within set timeframes - Communicate with teams/peers and team leaders to optimize work completion - Ensure company guidelines and policies are always met - Achieve Key Performance Indicators (KPI's) and meet Development Plans - Support service and customer priority strategies - Support cost reduction and/ or process improvement initiatives
What You Need to Succeed
Key Behavioural Competencies Required
Competencies: - Excellent analytical, interpersonal & communication skills - Highly customer & bus...
Objavljeno prije 3 nedelju(a)