Netherlands, BOXMEER
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IT Workplace Support Engineer
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Own your expertise
At Nutreco, passionate and curious experts with diverse backgrounds unite to Feed the Future.
Language EN FR ES
IT Workplace Support Engineer
Information Technology
Nutreco
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- Boxmeer - Full time - Information Technology
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IT Workplace Support Engineer
Job Description
Why join us
Own your responsibility at Nutreco, an SHV company. In this role, you'll be at the heart of our digital workplace, directly supporting end users and shaping their day-to-day experience with technology. Join us as an IT Workplace Support Engineer and Own your impact, Own your service and Own your results.
The IT Workplace Services team ensures a seamless digital working environment across Nutreco. Acting as the link between users and IT, the team supports daily operations while improving workplace solutions. You'll work in an international environment, collaborating with global (IT) colleagues and external service providers that have a direct impact on the user's experience.
What you'll do -
Provide hands-on IT support to end users (primarily in Boxmeer and occasionally other sites), ensuring a high-quality user experience -
Act as a back-up for local site support (e.g. Amersfoort), stepping in independently when needed -
Handle and resolve incidents and service requests via ServiceNow, including troubleshooting hardware, software and workplace tools -
Support workplace services improvements, testing and implementation of new solutions within the endpoint environment -
Collaborate with global IT teams and external partners (e.g. service providers), supporting ticket resolution and continuous improvement -
Support local IT tasks (e.g. basic network/device checks, on-site troubleshooting) and occasionally contribute to proj...
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