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Are you a communicative powerhouse who loves to get things done? Do you want a career that offers maximum freedom during the week? As our new Customer Service Officer, you are the vital link that keeps everything running smoothly!
What will you do?
In this role, you are much more than just a voice on the phone. You are the essential connection between customers, partners, and technical experts. Your day-to-day includes:
- The Go-To Person: You handle incoming calls and emails with a professional and helpful attitude.
- Data Detective: You gather information and meticulously check every detail for accuracy and completeness.
- Technical Support: You provide technical assistance and maintain direct communication with the workshops.
- The Master of Updates: You proactively keep the customer and all involved parties informed on progress.
- Quality Guardian: You monitor agreements and ensure all contract-related issues are followed up within the deadlines.
Your Unique Work Week
Forget the standard 9-to-5! This schedule gives you a ton of flexibility from Tuesday to Friday: - Saturday & Sunday: Go all out from 08:00h to 21:00h.
- Monday: A steady day shift from 09:00h to 17:30h.
In short: a responsible position with great variety, leaving you the rest of the week for your family, friends, or hobbies!
Are you a multilingual multitasker with a passion for problem-solving? We are looking for a reliable team player who meets the following profile:
Knowledge & Experience:
- Languages: Proficient in Polish, German, and English.
- Tech Savvy: Skilled in Microsoft Office applications (Word, Excel, Outlook).
- Technical Interest: Knowledge of automotive or tyres is a significant plus.
- Experience: No specific experience is required—we value your talent and the right attitude!
Your Skills:
- Communication: You are a natural at professional and effective phone handling.
- Problem Solver: You analyze issues quickly and find result-oriented solutions.
- Quality Driven: You maintain a high work standard and always put the customer first.
- Stress Resistant: You are a true multitasker who keeps their cool under pressure.
As an Administrative Officer, you play a crucial role in advising and supporting banking clients with their financial-administrative challenges and processes. You are responsible for the accurate and proactive management of client files. Your tasks include:
- Following up on client files operationally.
- Analyzing files to provide solutions that help clients progress.
The subjects of these files can vary greatly, ranging from managing social accounts to guardianships, collective debt settlements, bankruptcies, and more.
You place a high value on accuracy and proactivity, ensuring excellent customer service through various channels, including:
- Handling incoming and outgoing emails.
- Managing phone calls.
Teamwork is essential: you act as the glue between different internal departments, communicating clearly, transparently, and effectively. You know how to solve problems with the necessary care and report important information to your management.
We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application!
- Education: Bachelor’s degree or a relevant equivalent
- Experience: entry level to 3 years relevant experience
- Experience with Microsoft Office tools
- Languages: Dutch & French (required), English desirable
What to expect from working at Sopra Steria
Become part of a major Tech player in Europe that is recognised for consulting, digital services and software development. Work among high-level professionals who dare to make bold choices to deliver results. Additionally, you’ll join a team that supports clients in managing and optimising their operational processes—ranging from administrative workflows to customer service and compliance tasks. We value accuracy, efficiency, and adaptability, and we match our colleagues to projects not only based on skills but also on their motivation and growth potential. You’ll benefit from coaching, clear learning paths, and a collaborative environment where your ideas can make a real impact.
As a fullstack developer, you’ll play a key role in developing tailor-made applications for a diverse range of clients. Supported by a software architect and an experienced team of developers, you’ll be involved in every stage of the development cycle: design, development, implementation, and documentation.
The company stands out with a flat organizational structure, where your contributions are truly recognized. You’ll join a team where knowledge sharing and teamwork are central, with plenty of room for autonomy as well.
Responsibilities:
You are responsible for the entire application development process; together with your colleagues you build the perfect solution for the customer.
To do so, you are assisted by a softwarearchitect with whom you determine the optimal architecture. From there, you take up your responsibility in the development cycle: from development and design to implementation and documentation.
Thanks to our flat hierarchy your contribution to the result is always visible. You will join a team of other .Net developers in which knowledge sharing and teamwork are basic elements.
However, independence is also required from time to time. The team is responsible for the complete implementation of projects: from the start-up and configuration to the final delivery.
Furthermore, they work on our newest E-trade products each day. Both products have an annual release program and road map in which you are an important link.
Your Profile :
- Education: Bachelor’s degree in computer science (or equivalent experience).
- Technical skills:
- Strong experience with C#, ASP.NET, and .NET Core.
- Knowledge of Entity Framework, microservices, Kubernetes, RabbitMQ, or Xamarin is a plus.
- Languages: Proficiency in Dutch and English, both written and spoken.
- Flexibility: Willingness to travel occasionally for short trips abroad.
Personality: You are customer-focused, eager to learn, open-minded, and a strong team player. A sense of humor is always a bonus!
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Are you looking for a new challenging role where you can have a positive impact on digital transformation journey's ? Join us today as SAP BC Consultant (Medior/Senior) and help our customers by maintaining a well-functioning, reliable, and secure SAP environment that supports the organization's business processes effectively.
YOUR ROLE
- System Administration: installation, configuration, and monitoring the system, ensuring a correctly set up and aligned system with the business requirements
- Performance Monitoring: optimize system performance and enhance overall efficiency
- Security Management: implement security measures, control user access, protection against potential threats or unauthorized access
- System Upgrades and Patch Management: to keep the system current and running smoothly
Troubleshooting and Issue Resolution: diagnose problems, perform root cause analysis, and apply corrective actions to ensure system stability and minimize downtime
YOUR PROFILE
- A bachelor's or master's degree combined with 4+ years of SAP project experience
- Proficiency in operating systems (e.g., Windows, Linux, UNIX), database management (e.g., SAP HANA, Oracle, MS SQL Server), and networking concepts
- Practical knowledge in system installation, configuration, and maintenance
- Hands-on experience with Cloud and Hybrid landscapes (SAP BTP or IaaS)
- A collaborative spirit & customer-oriented attitude
- Result-driven & focused on delivering quality
- You speak French or Dutch and professional working proficiency in English
You will join the BC team that really fosters a culture of collaboration. Every member contributes to achieving common goals. Support is at the core of its interactions, ensuring that everyone feels valued and encouraged in their efforts. Trust is a foundational element within the team, promoting open communication and the confidence to take on challenges.
The mission of MWingz, as a Joint Venture between Orange and Proximus, is to power the first shared mobile network in the best and most efficient way. We are the Magic WINGZ for Orange and Proximus making society fly.
Within MWingz, we make every effort to be a “great place to work” for our approximately 240 colleagues. In our diverse and caring organization, you can use your talents to the full, develop yourself further and you will find yourself in a culture where you can recharge together with colleagues, and be genuinely proud of our common goal of value creation for our clients. We offer a flexible and easily accessible working environment in the heart of Brussels, with an attractive remuneration package and numerous contemporary and personalized benefits.
We currently have an open position as SECURITY / CYBERSECURITY SPECIALIST You will play a key role in supporting MWingz, and coordinating with its telecom operators, to enhance overall cybersecurity maturity, and achieve and maintain ISO 27001 certification.
Your Mission
As a Security / Cybersecurity Architect, you will:
- Support the design, implementation, and continuous improvement of the Information Security Management System (ISMS) in line with ISO 27001 and NIS2 requirements.
- Ensure effective implementation of organizational, operational, and technical security measures.
- Coordinate security governance and operational security practices between MWingz and telecom partners.
- Oversee and follow up on key security capability initiatives, such technical implementation projects and operational process definition & roll-out (for example, SIEM, SOC, backup/restore, DR/BCP).
- Contribute to audit readiness and certification processes.
Your profile
Experience
- Minimum 5–7 years of experience in cybersecurity and information security management.
- Proven experience in ISO 27001 implementation and certification support.
- Experience in telecom or highly regulated environments is a strong asset.
- Experience working in multi-stakeholder environments (internal teams + operators/partners).
Required expertise and skills
- Autonomous and structured.
- Strong stakeholder management capabilities.
- Ability to work at strategic and operational levels.
- Clear communicator (technical and executive audiences).
- Pragmatic and solution-oriented.
Bi-lingual : English and Dutch or French.
Enhance Digital Experiences and Shape the Future of UX
As a UX Designer, you'll be working with a group of motivated and dynamic colleagues who thrive on challenges, set high standards, and foster a collaborative environment where support is key. Your expertise will be instrumental in shaping the success of digital platforms, and you'll be part of a team that values both individual contributions and collective achievements.
RoleUX Design:
Besides generating your own ideas, you also translate ideas into concrete proposals. Create wireframes and clickable prototypes to make concepts tangible. Validate concepts and test prototypes with end users. Translate research findings into concrete recommendations to improve the user convenience. Support colleagues in converting validated concepts into solutions ready for production. Provide constructive feedback to the development team regarding implementation. Consider the needs of users with long-term, temporary, situational, or changing limitations at every stage.
UX Research:
Gather data and insights. Work closely with the UI Designer, data analyst, Product Owner, and development team to understand user needs and stakeholder requirements. Organize and moderate user interviews and co-creation workshops for both generative and evaluative research, remotely or at various locations in Flanders. Design online surveys and analyze the results. Collaborate with the Data & Intelligence team to map user behavior throughout the customer journey. Analyze, interpret, and present insights in a clear and substantiated manner. Develop inclusive personas and user journeys. Show curiosity about the entire product experience, from newsroom operations to end-user engagement. Set priorities based on team and organizational objectives.
Profile- Minimum 3 years of experience in UX Research and Design.
- Experience in conducting user research and facilitating ideation workshops.
- Practical knowledge of inclusive design for users with disabilities, with the ability to apply these principles in daily tasks.
- Data-driven approach: UX decisions are based on data and user research, with pragmatic implementation.
- Hands-on experience with design tools, preferably Figma. Experience in an agile work environment.
- Experience with functional analysis.
- Strong attention to detail and structured work approach.
- Knowledge of UX copywriting and strong writing skills are a plus.
Enhance Digital Experiences and Shape the Future of UX
As a UX Designer, you'll be working with a group of motivated and dynamic colleagues who thrive on challenges, set high standards, and foster a collaborative environment where support is key. Your expertise will be instrumental in shaping the success of digital platforms, and you'll be part of a team that values both individual contributions and collective achievements.
RoleUX Design:
Besides generating your own ideas, you also translate ideas into concrete proposals. Create wireframes and clickable prototypes to make concepts tangible. Validate concepts and test prototypes with end users. Translate research findings into concrete recommendations to improve the user convenience. Support colleagues in converting validated concepts into solutions ready for production. Provide constructive feedback to the development team regarding implementation. Consider the needs of users with long-term, temporary, situational, or changing limitations at every stage.
UX Research:
Gather data and insights. Work closely with the UI Designer, data analyst, Product Owner, and development team to understand user needs and stakeholder requirements. Organize and moderate user interviews and co-creation workshops for both generative and evaluative research, remotely or at various locations in Flanders. Design online surveys and analyze the results. Collaborate with the Data & Intelligence team to map user behavior throughout the customer journey. Analyze, interpret, and present insights in a clear and substantiated manner. Develop inclusive personas and user journeys. Show curiosity about the entire product experience, from newsroom operations to end-user engagement. Set priorities based on team and organizational objectives.
Profile- Minimum 3 years of experience in UX Research and Design.
- Experience in conducting user research and facilitating ideation workshops.
- Practical knowledge of inclusive design for users with disabilities, with the ability to apply these principles in daily tasks.
- Data-driven approach: UX decisions are based on data and user research, with pragmatic implementation.
- Hands-on experience with design tools, preferably Figma. Experience in an agile work environment.
- Experience with functional analysis.
- Strong attention to detail and structured work approach.
- Knowledge of UX copywriting and strong writing skills are a plus.