Netherlands, EMMER-COMPASCUUM
Heli Holland Air Service B.V. Kanaal B ZZ 3
7881 NB Emmer-Compascuum
The Netherlands
Job title : Operations Duty Officer(f/m/i/t) Location : Netherlands, Den Helder Airport (but not limited to) Who we are: Heli Holland is founded in 1976 and is the oldest and biggest helicopter company of The Netherlands. We transport more than 10.000 passengers annually in our onshore and offshore helicopter operations. Over 45 employees are involved in Maintenance, Flight Operations (On-shore & Off-shore) and Administration. Job description: As an operations duty officer at Heli holland you are the link between management, pilots, collaborating parties and customers. You take care of the day-to-day business and you keep an eye on the legislation. You maintain close contact with customers about the status and possibilities with regard to the flights. You feel involved in the company. You are aware that the frequent contact with customers has a major impact on the image that customers and collaborating parties have of us. You report directly to the Flight Operations Manager.
Main tasks:
➢ Flight planning and preparation, crew rostering, customer contact, facility and resource maintenance, various administrative tasks.
Your tasks & accountabilities:
➢ Planning flights and crew suggestions for the FOM ➢ Responsible for the information about flights to be communicated with the pilots ➢ Prepare ICAO flight plans, NOTAM briefings, PPR's, etc. ➢ Maintaining familiarity with Heli Holland's Operations Manual, FOI's and other related manuals,
procedures and instructions for fulfilling the job ➢ Communication with customers and collaborating parties.
Your experience:
➢ You have at least an MBO work and thinking level and a service-oriented and flexible attitude ➢ You are able to consult at different levels with various authorities and with the users of the airport; ➢ Excellent Dutch language skills and good knowledge of the English language in
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