Netherlands, AMERSFOORT
Key Account Manager | German | Remote
- Category: Sales & Marketing - Location: Netherlands - Language: German
abroad@abroad-experience.com
For our international client, we are seeking a Key Account Manager with relevant experience. Our client specializes in providing workforce management solutions. The position is a fully remote position, candidates must reside in the Netherlands. Responsibilities/Tasks - Nurture the relationship with existing and potentially new Dealers/Resellers within the German market and selected EMEA regions - Develop and execute inside sales processes, with focus on the existing customer base to ensure retention and upselling targets. - Set annual targets and agreements with Dealers/Resellers/Distributors within the region. - Develop and set procedures for Key Account management across the EMEA region - Optimize marketing tools in collaboration with Dealers/Resellers/Distributors. - Collaborate closely with internal departments, such as customer service, application support, sales and marketing to optimize service and processes. - Understand the market and competitors in the region of responsibility and share relevant information to the appropriate departments. - Monitor the online environment in the area of responsibility and provide feedback to the Marketing team to optimize online presence and offerings. - Translate customer feedback into actionable proposals. - Collaborate with the Customer Care team and customers to enhance customer care and product service. - Plan and forecast sales budgets on a monthly basis. Requirements - At least educated to Bachelor level or equivalent - 2-5 years of relevant experience within Key Account Management - Excellent level of German and English - Ideally fluent in other European languages - Experience within workforce management industry is a plus - Strong communicator - Able to build good internal and external relationships
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