At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014, we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 1000 cities in 30+ countries around the world.
We try to make every city we enter a better place - and by that we mean making our customers happy, supporting local businesses, and creating earning opportunities wherever we go. 10 Account Manager, Retail (m/w/d) Vienna, fulltime
As our new Retail Account Manager you'll support and develop retail partners, ensuring they are set up for success on the Wolt platform. You will play a key role in driving growth, improving performance, and strengthening relationships with our partners.
What you'll be doing
* Train venues together with the Onboarding team, providing them with all the tools and information to start working as soon as possible
* Drive and manage month-over-month sales growth of current venues and improve performance by measuring KPIs, conducting analysis, and running frequent quality and satisfaction checks
* Own the partner's assortment by suggesting which products should be listed initially and continuously working with partners to optimize items to improve customer conversion
* Work with partners to improve overall conversion rates by sharing tools and best practices to ensure success
* Gather feedback from partners and translate it into product, marketing, and operations improvements
* Act as a key communicator between operations and retail partners
* Collaborate with the marketing team to plan and execute campaigns with retail partners
Our humble expectations
* Experience in account management or business development with clear commercial impact.
* Proven ownership of a small, high-value retail portfolio and a portfolio of initiatives, delivering results with minimal guidance.
* Advanced analytics in Looker or Power BI, plus strong spreadsheet skills, used to steer negotiations and campaigns.
* Skilled negotiator who drives adoption of solutions and crafts data-driven business cases.
* Excellent stakeholder management across HQ, regional and store levels, influencing without authority.
* Good language skills in German and English
What we offer
* Independent work in a dynamic, international team
* Employee Assistance Programme - therapy and wellbeing
* Discount on your Wolt orders
* My Clubs partnership with discounted rates for your monthly sports program
* Modern work equipment
* Hybrid working (2 home office days per week)
* Team building, sport and company events multiple times a year
We offer an attractive salary starting at 55 000€ p.a. (40h/week) which is adjusted and increased depending how well you go through the process.
Why you'll love it
* Global and growing fast: Be part of a fast-moving scaleup
* Ride of a lifetime: Accelerate your career and build your sales skills
* Instant impact: Take ownership and make a difference
* Big hearts and small egos: Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
https://ams.at/su/KdiI6 Das Mindestentgelt für die Stellen als Account Manager, Retail (m/w/d) beträgt 55.000,00 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.