Client Relationship Director Responsibilities (how we will measure success) In Summary: • Core focus on attracting, retaining and growing the book of strategic Tier-1 & 2 clients • Accountable for the successful execution of the client strategy • Ensures productive & profitable outcome for the business, in line with set new business conversion, revenue and profitability targets • Creates a compelling & differentiating client specific value proposition • Achieves deep understanding of client's strategic priorities, goals, challenges & specific expectations In detail: • Build, maintain and expand connectivity with key decision-makers within designated clients • Establish and maintain clear communication channels with designated clients and have thorough understanding of client's strategic priorities and needs • Develop and maintain Client Account Plans setting out our approach to maximising revenue growth opportunities with each client through up-sell and commercial-collaboration • Arrange and lead Strategic Relationship Review with top group clients, ensure a co-ordinated approach across the delivery team and act as a central point of senior escalation • Assumes overall responsibility for the relationship with the client (globally where applicable) • Co-ordinates new business opportunities to drive win rate for the existing book of clients • Responsible for engaging our internal legal and BI teams and overseeing the completion of all client legal documents and agreements including fee agreements, Service Level Agreements, fee quotes, Administration Agreements etc. • Ensure Client Services Director and operational teams run servicing reviews and monitor Key Performance Indicators (KPIs) against SLA • Maintain internal CRM tools updated with commercial activities, account plans and client and business partner interaction, ensure accurate and timely pipeline management and actions taken to ensure an accurate client relationship management • Ultimately responsible for client attrition, working in close cooperation with CSDs on drafting and execution of client remediation plans, keeps track of Client at Risk, respect internal escalation protocols and action relevant stakeholders for a proper remediation • Monitor and remediate long-term profitability of client relationships • Develop and implement initiatives to remediate less profitable client relationships to acceptable standards • Understanding new services/developments within IQ-EQ and responsible for identifying and maximising business development opportunities within client portfolio • Actively monitor and identify key areas and ensure operations team have appropriate remediation plans in place to address these • Escalate ongoing or significant risks to client revenue appropriately • Cash collection: ensure lockup days of client portfolio does not exceed 60 days (definition of lock up period as provided by IQ-EQ finance) • Play an active role in developing and executing initiatives to grow the portfolio of clients and grow revenue per client • Represent and promote IQ-EQ as “one company” with an entrepreneurial spirit. • Foster a culture of collaboration, respect and mutual engagement Tasks (what does the role do on a day-to-day basis) • Promote actively Commercial Collaboration within the group between jurisdictions, segments and across our technology solutions • Build a strong external network with Business Partners and industry associations • Actively participate in business development and Thought Leadership events and represent IQ-EQ externally • Participate actively in client pitching processes together with global and local commercial teams and ensure a seamless and effective onboarding process alongside Business Implementation team • Act as an escalation point for complex matters and complaints and pro-actively work together with Client Services Directors, Head of Delivery and Subject Matter Expert to resolve them. Promote a feedback culture aiming at continuous service improvement • Manage the financial and contractual relationship with the client. Reviews/renegotiates agreements if and when needed. Analysis of client / account performance to improve the relationship and profitability (lockup days, account profitability, scope, revenue trends, competitive analysis, perceived quality and account mapping.) • Ultimate escalation point for cash collection • Signals (potential) risk issues and musters the appropriate company resources to mitigate such risks or to escalate in the event such mitigation efforts are ineffective or in the event the risk is too high and requires executive involvement or warning Deliverables (KPI's) • Revenue growth generated in line with targets • New busines growth in line with conversion target • Outbound commercial collaboration in line with target leads and opportunities generated • Client churn other than natural EOL (End Of Life). • Lock-up period below 60 days • Client profitability in line with target • Ongoing pipeline management and compliance with sales process

Job Description: Department: Responsibilities (how we will measure success) > Perform Due Diligence on Investments and Investment Delegates > Monitor External Investment Managers and Advisors > Lead mandates and related client communication > Collaborate with the Team and support training of new joiners > Support Portfolio Management IQEQ AIFM in project implementation > Support commercial team Tasks (what does the role do on a day-to-day basis): • Analyse investment proposals according to framework • Monitor the development of portfolio investments • Be a key point of contact for clients and business partners for the AIFM and other related entities • Escalate your findings to the Conducting Officer • Ensure our due diligence complies • Monitor executed trades by delegated investment manager • Ensure accurate position tracking of portfolios • Preparing and attending stakeholder meetings • Ensure appropriate documentation of portfolio management and investment related activities • Perform on-boarding of clients, support acceptance process • Support IT and BCP matters and audit requests • Support implementation and maintenance of our AIFM system Key competencies for position and level (see Group Competency model): • Strong analytical and interpersonal skills • Customer oriented • Self-organized • Solution driven • Convincing personality Key behaviours we expect to see: In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: • Open mind-set • Respectful behaviour • Balanced personality • Personal interest in finance • Positive attitude Requirements: • Master/Bachelor in Finance or an equivalent degree • A minimum of 3 years of relevant working experience in a similar position in a management company or an AIFM in Luxembourg • Excellent knowledge of the Luxembourg regulatory environment for investment funds • Experience of portfolio review and working with investment managers • Exposure of working with third party delegates and service providers • Fluent in English; additional language would be considered an asset

Vos missions principales: 1. Développement de la prescription & influence marché · Initier et développer des contacts auprès des grands comptes clients finaux, bureaux d'études, donneurs d'ordres et sous-traitants ciblés par la direction · Identifier les décideurs techniques et économiques, comprendre leurs enjeux et les rencontrer régulièrement · Promouvoir les solutions CODIPRO en amont des projets afin d'assurer leur intégration pérenne dans les cahiers des charges et standards techniques · Planifier et organiser efficacement les visites clients et actions de prescription sur votre zone · Positionner CODIPRO comme référent technique auprès des acteurs clés du marché 2. Expertise technique, conseil & formation · Analyser les besoins techniques des clients et identifier les solutions CODIPRO les plus adaptées · Apporter un conseil technique à forte valeur ajoutée, dans une logique de sécurité, performance et conformité normative · Animer des formations techniques et produits auprès des clients, prescripteurs et partenaires · Assurer un suivi technique régulier des projets et de la clientèle, dans une logique de partenariat long terme 3. Contribution au développement commercial (en coordination) · Contribuer à la conversion commerciale des projets prescrits, en coordination avec l'équipe commerciale et le responsable du réseau de distribution sur la zone · Participer à la rédaction et au suivi des offres liées aux projets prescrits, en support des ventes · Accompagner les actions commerciales visant à optimiser le chiffre d'affaires et la rentabilité sur les comptes stratégiques · Participer aux salons professionnels et événements sectoriels, en lien avec la stratégie commerciale 4. Innovation, développement produit & veille marché · Collaborer étroitement avec le bureau d'études interne pour le CODIPRO est une entreprise dynamique et en pleine croissance, spécialisée dans le secteur du levage. Nous valorisons l'innovation, l'esprit d'équipe et le développement professionnel. Rejoignez-nous pour faire partie d'une équipe passionnée et contribuer à notre succès continu. CODIPRO Tel: +352 26 81 54 286 Nord du Luxembourg Email: hr@codipro.net Nous offrons • Un environnement de travail international et dynamique. • Des opportunités de développement professionnel. • Un package salarial attractif, incluant un bonus basé sur la performance. • Des outils de travail modernes et une formation continue. Type de contrat CDI Temps plein 4. Innovation, développement produit & veille marché · Collaborer étroitement avec le bureau d'études interne pour le développement de solutions spécifiques ou sur mesure · Remonter à la Direction les besoins du marché, retours clients et tendances émergentes, en vue de la création de nouveaux produits ou de l'évolution de la gamme existante · Assurer une veille concurrentielle active et attirer l'attention de la Direction sur les nouveaux produits, solutions ou pratiques de la concurrence. Qualifiactions · Formation supérieure technique ou ingénierie (Bac+3 à Bac+5) · Expérience de 3 à 5 ans minimum dans un rôle de prescripteur, technical developer, sales engineer ou fonction équivalente en environnement industriel B2B · Solide crédibilité technique et capacité à proposer des solutions adaptées à des besoins complexes · Expérience dans la prescription amont et l'inscription de solutions dans des cahiers des charges · Aisance relationnelle avec bureaux d'études, grands comptes et décideurs techniques · Capacité à travailler en coordination étroite avec les équipes commerciales et le réseau de distribution · Esprit d'analyse, autonomie, sens de l'organisation et orientation solutions · Maîtrise indispensable du français et de l'anglais, la connaissance d'autres langues (espagnol, allemand, portugais…) constitue un atout..; · Mobilité pour déplacements réguliers. Nous offrons • Un environnement de travail international et dynamique. • Des opportunités de développement professionnel. • Un package salarial attractif, incluant un bonus basé sur la performance. • Des outils de travail modernes et une formation continue. Type de contrat CDI Temps plein

Coffreurs-bancheurs (m/f)

Description: For a client based in Luxembourg, we are currently looking for a Receptionist to support the front desk operations from 9 to 25th September 2026 under an temporary contract. Responsibilities : • Standard reception duties, • Welcome and register external visitors, • Answer, screen and forward incoming telephone calls, • Handle incoming and outgoing mail, including dispatch and distribution, • Book and manage meeting rooms and support meeting logistics when needed, • Monitor office supplies, • Refill fridges and coffee machines. Required profile : • Proven experience in a reception / front office or administrative support role is an advantage, • Strong service mindset, reliability and attention to detail, • Comfortable working in a busy office environment and handling multiple tasks Language requirements : • Fluent French and English (mandatory) • German and Luxembourgish are an asset Contract & Location : • Temporary assignment (interim contract) • Dates: 09–25 September 2026 • Location: Luxembourg

Luxembourg House of Cybersecurity g.i.e. established in 2010 under the patronage of the Ministry of Economy, in partnership with SIGI and SYVICOL is strengthening its high performing team. We are currently seeking a Web-Stack Developer with UX/UI & Communication Sensitivity (m/f/d) on a full-time permanent contract basis to join our team. Mission and role We are looking for a versatile Developer who combines strong technical expertise with a keen sense of user experience, design, and communication. This role is ideal for someone who understands that building digital solutions is not only about writing clean code, but also about creating intuitive, engaging, and user-centered experiences aligned with business and communication objectives. You will work at the intersection of technology, design, and strategy, contributing to the development of impactful digital platforms and tools. Key responsibilities • Design, develop, and maintain digital platforms • Translate business and communication needs into functional, user-friendly solutions • Collaborate closely with communication and content teams • Contribute to UX/UI design processes (wireframes, prototypes, user flows) • Ensure responsive, accessible, and performance-optimised interfaces • Maintain code quality, documentation, and best development practices • Support continuous improvement of digital user journeys UX/UI & Communication Dimension • Bring a strong sensitivity to visual coherence and brand identity • Understand user behavior and interaction patterns • Optimise digital experiences for clarity, engagement, and conversion • Contribute to storytelling through digital interfaces • Balance technical feasibility with design excellence • Support the Communication Team in their various tasks (e.g. event maganement) Technical skills • Experience with APIs and system integrations • Knowledge of UX/UI principles and design tools • Familiarity with CMS platforms is a plus • Understanding of accessibility and performance standards • Solid understanding of software development methodologies, design patterns, and principles • Experience with front-end (e.g. Next.js or React based (Typescript)) and back-end (e.g. Node.js, Fastify, PostgreSQL)) development frameworks and libraries • Experience in automating deployment processes using Ansible and CI/CD pipelines with GitHub Actions or similar tools Profile and Requirements • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent professional experience. • Strong attention to detail and user-centric mindset • Ability to communicate technical concepts clearly to non-technical stakeholders • Creative, curious, proactive, and solution-oriented • Comfortable working in multidisciplinary environments • Fluency in English, both spoken and written Considered as an Advantage • Good understanding of a secure software development lifecycle • Experience with DevOps implementation and Linux server configuration • Experience in application security testing and automation testing • Familiarity with containerization technologies, such as Docker and Vagrant • Knowledge of analytics tools (Matomo, etc) • Experience in digital marketing environments • Experience in branding or design-driven projects • Interest in innovation, cybersecurity What we offer • A dynamic and collaborative working environment • The opportunity to work on meaningful, high-impact projects • Exposure to both strategic and technical challenges • Flexible working arrangements • Continuous learning and professional development opportunities

Job Description ArcelorMittal Long Products Luxembourg recrute un Ingénieur Environnement / Énergie & CO2 (H/F) en contrat à durée indeterminée. Rattaché(e) au Head of Energy & Decarbonization, vous contribuez à la performance énergétique, à la conformité réglementaire CO2 et à la mise en œuvre de la stratégie de décarbonation des sites industriels au Luxembourg. Vous intervenez dans un environnement industriel multi-sites et jouez un rôle clé dans la fiabilité des données énergétiques, le respect des obligations réglementaires et le développement de projets à impact environnemental. Responsabilités principales - Suivre, analyser et consolider les consommations énergétiques industrielles multi-sites - Collecter, fiabiliser et analyser les données énergie et CO2 - Piloter les audits ETS et préparer les déclarations auprès des autorités - Garantir la conformité réglementaire CO2 (ETS, accords volontaires, EEOS) - Identifier et quantifier les gisements d'efficacité énergétique - Réaliser des analyses technico-économiques et contribuer aux projets de décarbonation - Apporter un support technique aux équipes opérationnelles et participer aux projets industriels - Produire les reportings énergie et CO2 à destination du management - Préparer les dossiers de subventions / financements pour les projets énergétiques Profil requis - Diplôme Bac +5 (Ingénieur) en énergie, environnement ou génie industriel - 2 à 5 ans d'expérience en environnement industriel, énergie ou environnement - Bonne connaissance des systèmes énergétiques industriels - Connaissances en CO2 / ETS (ou forte capacité d'apprentissage) - Maîtrise des outils de reporting et d'analyse : Excel, Power BI, SQL, SAP - Capacité à travailler en environnement multi-sites Langues - Français courant - Anglais professionnel Vos atouts - Esprit analytique et rigueur - Autonomie et sens des responsabilités - Capacité à travailler en transversal avec des équipes techniques - Appétence pour les enjeux énergie et décarbonation - Bonne communication et capacité de synthèse En retour, nous vous proposons - Rejoindre le leader mondial de l'acier engagé dans la transition énergétique - Participer activement à des projets de décarbonation industriels - Évoluer dans un environnement technique exigeant et innovant - Développer vos compétences via l'Université ArcelorMittal - Un package de rémunération attractif et des perspectives d'évolution Envie de contribuer à la transition énergétique de l'industrie ? Rejoignez-nous.

Job Description ArcelorMittal Long Products Luxembourg recrute pour une de ces installations un Ingénieur Sécurité (H/F) en contrat à durée indeterminée. Rattaché(e) au Chef de service de votre périmètre, vous êtes responsable de déployer et piloter la stratégie Santé, Sécurité et Environnement (HSE) afin de garantir la sécurité des collaborateurs et la conformité réglementaire des activités industrielles. Vous contribuez activement à la prévention des risques, à l'amélioration continue et à la diffusion d'une culture sécurité forte au sein des équipes. Responsabilités principales - Déployer et animer le système de management HSE – 5S – WCM du service - Définir, suivre et analyser les indicateurs de performance sécurité (KPI) - Réaliser des analyses de risques sécurité et environnement et assurer leur mise à jour - Piloter la conformité réglementaire (directives européennes, exigences légales, normes ISO 45001 et 14001) - Organiser et conduire des audits sécurité et suivre les plans d'actions associés - Former et sensibiliser les équipes aux bonnes pratiques HSE et règles de sécurité - Participer à l'analyse des accidents et incidents et définir les actions de prévention - Assurer le suivi des plans d'urgence et d'évacuation - Accompagner les équipes production et maintenance dans la mise en œuvre des outils et méthodes HSE - Promouvoir une culture sécurité proactive et une présence terrain forte Profil requis - Diplôme Bac +5 (école d'ingénieur en Hygiène, Sécurité, Environnement ou risques industriels) - Minimum 5 ans d'expérience en industrie sur un poste similaire - Bonne connaissance des systèmes de management HSE et des normes ISO - Maîtrise des outils MS Office, Power BI et connaissance de SAP - Capacités d'analyse et de synthèse Langues - Français courant - Anglais niveau C2 Vos atouts - Leadership et capacité à manager une équipe - Excellentes compétences en communication et pédagogie - Esprit d'initiative, rigueur et sens des responsabilités - Capacité à conduire le changement - Présence terrain et bon relationnel En retour, nous vous proposons - Intégrer le leader mondial de l'acier engagé dans la transformation durable de l'industrie - Participer à des projets structurants et à fort impact - Un environnement de travail technique et stimulant - Des opportunités de développement professionnel - Un package de rémunération attractif Envie de contribuer à la sécurité de nos opérations ? Rejoignez-nous.

Job Description ArcelorMittal is the world's largest steel producer. We use the most innovative technologies to create the steels tomorrow's world will be made of. Every day over 125,000 of our talented people, located in over 60 countries, push the boundaries of digitalization, and use advanced technologies to create a stronger, faster, and smarter world. To help make this possible, they know they can depend on the support and training that a company of our scope and scale can provide. Comprising 1,650 researchers spread across 14 Research Centres around the world, our Global R&D team aims to continuously improve the quality of steel and its manufacturing processes. This involves investigating and developing disruptive technologies, reducing the carbon footprint of steel, and optimizing costs while maintaining uncompromising quality. The team's strong multicultural diversity, with over 30 nationalities, offers international experience and makes it possible to meet global needs. Within this context, you will be working for the laboratory Long Products Research Centre located in Esch-sur-Alzette (Luxembourg) which main research areas are: help plants to improve their key technical parameters and to meet customer requirements at the lowest possible cost, support industrialization of new products (process) ; create competitive differentiation through enhanced or unique functionality, superior quality of our products, while ensuring their manufacturability and delivery to our customers at the lowest possible cost (products), help our customers to make the best possible use of our advanced product range, showcase practical examples of the most advanced products and present a complete solution to the market with higher added value (applications and steel solutions). The main missions of the laboratory are: contribute to a low cost and sustainable production of structural long products, help to develop the steel market in construction (fire engineering, earthquake resistance, corrosion protection…), implement the developments with the internal clients in the plants or markets, internal and external benchmarking is an important related mission. Your role As an Industrial Solutions Manager, you will be responsible for the success of R&D products throughout their entire lifecycle. You will lead multidisciplinary teams comprising process, mechanical, electrical, and software engineers to define and prioritize product features, develop product roadmaps, and drive product development, delivery, support, and maintenance. You will play a key role in understanding customer needs, translating them into clear product requirements, and making data-driven decisions. Your contributions will be critical to achieving business objectives and ensuring the successful delivery of innovative industrial solutions. Key Responsibilities: Develop and communicate a clear and compelling product vision, strategy, and roadmap aligned with company goals and customer needs Collaborate with customers, stakeholders, and cross-functional teams to identify and prioritize product features and requirements based on customer insights, market trends, and business objectives Maintain and continuously improve existing products to ensure high quality, reliability, and performance in industrial environments Write user stories, acceptance criteria, and detailed product specifications that effectively capture customer needs and guide development Work closely with engineering, design, and QA teams to ensure timely, high-quality delivery of product features and releases Monitor and analyze key product metrics (e.g., adoption, retention, satisfaction) and use data-driven insights to inform decisions and adjust strategy as needed Act as the key decision-maker for product-related topics, including feature prioritization, user experience, and release planning Drive and oversee product rollouts across global plant locations, ensuring smooth deployment and adoption Your profile You hold a Master's degree in Engineering, Computer Science, or in a related technical field. You have: Proven experience (typically 5+ years) in product management, industrial solutions, or a similar role in a multidisciplinary engineering environment Experience in industrial digitalization, automation, machine vision, machine learning or Industrial IoT (IIoT) environments Demonstrated experience in defining product vision, building roadmaps, and delivering products from concept to deployment and support Experience working with cross-functional teams including process, mechanical, electrical, and software engineering Proficiency with Agile (or similar) development methodologies, including writing user stories and managing backlogs is needed. You are fluent in English and French (written and spoken); additional languages are a plus. You have strong analytical and problem-solving skills, with a data-driven decision-making approach. You have excellent communication and stakeholder management skills, with the ability to align and influence diverse teams. According to ArcelorMittal Global R&D values: You agree to comply with health and safety rules. You are respectful, transparent, honest, and empathetic in your relationships. You honor your word and your commitments to others. You agree to behave consistently with the highest level of integrity. You strive to question your practices. with high expectations of yourself and others, you strive for a high level of quality and reliability in everything you do. You recognize that diversity, varied skills, and fresh ideas make a group exponentially better in the pursuit of a common goal. You know that learning changes minds and lives, so you are committed to learning throughout your professional career and continually achieving the skills required and essential to your success. You are open to ideas that challenge conventions and stimulate innovation. Join us and you will see that your work will help create renewable energy, impact major industries and boost economies. At ArcelorMittal, we'll help you create your world. Attractive remuneration with stimulating career prospects in which eminent scientists and engineers evolve in a multicultural environment.