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Our client is an internationally active organisation with offices across multiple countries. Their Brussels team operates in a professional, collaborative and multicultural environment where efficiency, excellent service and teamwork are key to success.
As the organisation continues to grow, they are looking for a reliable Office Operations Assistant to help maintain smooth day-to-day office activities and provide essential administrative support.
Jobomschrijving
- Act as the first point of contact for visitors, answering calls and welcoming guests professionally.
- Provide administrative support including data entry, document preparation, proofreading and reporting.
- Coordinate meeting rooms, catering arrangements and logistics for internal meetings and events.
- Manage office supplies, kitchen stock, consumables and general workplace organisation.
- Handle incoming and outgoing mail, deliveries and courier services.
- Support facilities-related requests and liaise with external suppliers when needed.
- Assist with access badge administration, workspace set-up and daily office inspections.
- Prepare the office for opening and help maintain a clean, organised and professional working environment.
- You have at least 1 year of experience in administration, office coordination, reception or workplace support.
- You are comfortable using Microsoft Office applications, including Outlook, Word and Excel.
- You communicate fluently in English. Knowledge of French and/or Dutch is considered an asset.
- You are highly organised, proactive and able to multitask effectively.
- You have a strong service mindset and enjoy supporting both colleagues and visitors.
- You are hands-on and willing to assist with practical office and facilities-related tasks.
- You are reliable, discreet and able to work independently.
- You are available to work on-site in Brussels on a part-time basis, Monday to Friday from 9AM to 1PM.
As a Customer Service Officer, you’ll be part of a multicultural, multilingual support platform. Every day, our team ensures that our customers’ vehicles and trucks are back on the road as quickly as possible. You’ll work in a close-knit team with the support of a team leader and helpful colleagues. You’ll meet new people with unique backgrounds and stories, and you’ll have the opportunity to learn new things daily.
Your key responsibilities include handling incoming phone calls and emails, responding to customer queries and liaising with third parties. You’ll gather and verify information for accuracy and completeness, provide technical support, and communicate with service workshops. Keeping customers and all stakeholders informed is essential, as is monitoring and managing agreements with all parties. You’ll also follow up on all contract-related matters within set deadlines. The core working schedule is Monday to Friday, with flexibility to work Saturdays during busy periods. Shifts are rotated between 7:00 AM and 10:00 PM.
An average day will see you juggling multiple customer queries, coordinating with technical teams, ensuring accurate and timely communication, and resolving any issues that may come up. You’ll need to multitask, prioritize tasks, and maintain a high standard of accuracy and customer service.
If you’re ready to take on a fast-paced, varied role in a supportive and international environment, apply now and start your journey in customer service!
- Professional bachelor’s degree or higher secondary education
- Excellent spoken English, good German and Dutch language skills
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Strong verbal communication skills, analytical and problem-solving ability
- Customer-oriented, results-driven, accurate, and able to multitask under pressure
- Technical knowledge (automotive, tires, etc.) is a plus, but not required
- No specific work experience required; open to juniors and starters
- Able to work shifts between 7:00 AM and 10:00 PM, Monday to Friday, with occasional Saturdays