How do I activate eID as a second factor for authentication?

To link your eID (electronic ID) to your EU Login account:

  • Log into your EU login account,
  • Go to your settings and click on Link my eID.

This option can link your national electronic identity card to your EU Login account.

Then, complete the process according to the steps explained in the instructions document.

I am already using eID to log in to Europass. Do I need to activate it as a second factor?

No, if you are already using eID to sign in to Europass, you can continue logging in as you have previously. You do not need to activate two factor authentication separately.

My QR code reader states that the code is invalid. What do I do?

Note that you need to read the QR code with the EU login app, not with your regular QR code reader.

Where do I find the QR code?

First, on your desktop device, you need to add a mobile device to your EU login account. Open a browser on your PC and follow this link.

You will be prompted to authenticate. Then click on "Add a mobile device" in the browser on your PC. Once you have followed the steps through, a QR code will be generated.  You can find further details on page 12 of the user guide.

Why should I use 2FA?

Using 2FA ensures additional data security and reduces fraudulent activities. This way, you can access your account from any system or environment without any risk to your personal and sensitive data.

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