Key Responsibilities

Own & Evolve the Architectural Vision

• Create, maintain, and communicate the architecture of the digital and agentic assistant domain (functional, technical, data, integration and non-functional).
• Ensure the assistant remains scalable, robust and future-proof while enabling new agentic capabilities.
• You will design an architecture that
  • Is modular, combining different solutions that can evolve in a different pace.
  • balances vendors and considers vendor lock-in,
  • supports an omni-channel customer experience
  • allows reusable blocks between agentic customer support and agentic assist of employees.
  • Balances low code versus pro-code solutions, citizen development versus full stack engineering solutions
  • Is designed for cost visibility and cost awareness.
  • ensures a seamless chat, voice interface across all different technologies and intents.
• Collaborate closely with enterprise architects , other domain architects and engineering teams & experts to ensure alignment of the proposed architecture with all stakeholders.
• Ensure architecture aligns with Proximus' enterprise architecture principles, technology standards and security requirements.

Guide Solution Design & Delivery

• Steer squads and solution architects in designing solutions aligned with the domain vision.
• Coach and mentor the engineers of the domain towards a target development and application landscape.
• Guard architectural coherence, integration patterns and technology choices through your role and setup design authorities and decision documentation when appropriate.
• Support solution architects, ensuring day-to-day delivery fits the long-term architectural vision and train & teach them on the job to get familiar with recent technologies.

Technology Leadership

• Monitor day-to-day technology trends relevant on the domain like AI trends, LLM evolution, agentic workflows, and interaction architecture.
• Identify opportunities to leverage innovation to strengthen Proximus' digital capabilities.
• Keep an active view on all evolutions in how AI and agentic AI is changing the software development lifecycle and apply them as much as possible when relevant. Guiding the developers in best practices, adopting AI-assisted development practices, striving for test-driven development, adopting AI-specific testing techniques like evaluations.
• Be able to quickly create a POC to demonstrate the possibilities of new technology within the domain.

 Risk & Compliance Management

• Ensure compliance with regulatory requirements, and Proximus security policies.
• Identify new risks linked to recent AI evolutions and collaborate with other teams to implement mitigations for the domain.

Your Profile

The role requires strong IT architecture background with development experience.

We are looking for a hands-on, forward-thinking architect who blends deep technical mastery of agentic AI with pragmatic delivery sense, shaping a scalable assistant ecosystem while collaborating naturally across business, engineering and AI teams.

We are looking for:

• Strong experience as a Domain Architect, Solution Architect or similar senior technical architecture role.
• Deep knowledge of modern IT architecture: cloud-native design, APIs, integration, data flows, automation, security-by-design, and scalable platforms.
• Understanding of agentic AI technologies (LangGraph, Azure AI, orchestration engines, intent detection, automation).
• Curious, forward-looking and comfortable shaping a new capability in a fast-evolving field.
• Experience working in complex enterprise environments with multi-squad or multi-vendor delivery models.
• Ability to translate strategy into coherent architecture and actionable roadmaps.
• A proactive, structured and collaborative mindset.
• Someone who enjoys building and validating patterns in code and frameworks (e.g., Azure OpenAI, LangGraph) before standardizing them for squads.
• Comfortable bridging citizen AI & low-code and pro-code agent frameworks with pragmatic judgment on when to use which¿and how to publish agents to Copilot or other channel
• We're looking for a maker-architect who prefers crafting and validating architecture & patterns over people management, and who leads through technical authority.
• Excellent communication and influencing skills¿you can balance long-term vision with operational realities.
• You are fluent in English. French and/or Dutch is considered as a plus. 

Why This Role Matters

This is a role with high visibility and direct impact¿your work influences how millions of customers interact with Proximus and how internal teams deliver next-generation digital capabilities.

You will be part of the engineering team that is responsible for the engineering and operations of the platforms of our digital assistant. 

This is what to expect

• Drive positive change with confidence, turning bold ideas into solutions to remain at the forefront of technology
• Keep on learning, evolving, and building your career in a digital space that truly supports your growth journey
• Real connections power real progress. Collaboration is how you will transform challenges into new opportunities.
• Be welcomed for exactly who you are. Your unique perspective and identity will strengthen our team.
• Design your balance with work options and a culture that lets you excel in your role and enjoy life outside of work.
• Enjoy bonus, medical coverage, flexible mobility options, family-friendly perks, meal vouchers, telecom discounts, and other cool benefits designed to support you every step of the way.
  The salary is based on a clear salary scale, which takes into account professional experience, skills, and seniority. The recruiter will inform you of the applicable range before the first interview.

Want to dive deeper? Learn more about our culture & our benefits

RESPONSABILITÉS : - Responsable du développement des relations avec les entreprises. - Responsable des objectifs commerciaux liés à la promotion des programmes de formation continue - Participer au rayonnement de l'école vers les entreprises (déployer la communication sur les réseaux sociaux...) - Déployer les formations continues, ainsi que le développement de l'alternance pour les élèves en formation initiale. - Négocier les contrats cadres avec les entreprises visant à assurer le versement de la taxe d'apprentissage et le don de mécénat. - Pilotage des actions de développement, en mode transverse avec les différents services de l'école pour activer les leviers internes de communication et de promotion auprès des entreprises. - Animer, développer le réseau d'entreprises et les relations partenariales internes, externes, privées ou publiques. - Représenter l'école avec les partenaires externes (entreprises, collectivités, écoles du réseau CY Alliance, incubateur...). - Fédérer toutes les parties prenantes en France comme à l'étranger. - Rédaction de rapports réguliers sur les indicateurs clés des objectifs à atteindre auprès de la direction. - Organiser tous les évènements en lien avec les entreprises (job dating, forum, séminaire, conférences...), être force de proposition de nouveaux évènements. - Mettre en place une démarche commerciale active afin d'assurer l'équilibre financier des activités. - Travailler en concertation avec la direction de l'EDD et de l'école d'ingénieurs, et avec les services centraux de CY Université. - Organiser et mettre en œuvre des stages et contrat pro. - Etablir les conventions et les contrats pour tous les étudiants de l'EDD. - Organiser les soutenances en lien avec les partenaires. - Piloter et mettre en œuvre la récupération de la taxe d'apprentissage dans une démarche active. - Elaborer et gérer le budget du service. - Prendre en charge la plateforme datalumni et s'assurer de son Développement. - Elaborer des reporting réguliers et participer aux enquêtes de l'école. PROFIL RECHERCHÉ : Maitrise l'organisation et le fonctionnement de l'enseignement supérieur et de la recherche publique et d‘une école d'ingénieurs. Connaître les objectifs et projets de l'établissement. Manager confirmé dans l'encadrement et l'animation d'équipe. Connaitre les règles d'hygiène et de sécurité. Savoir concevoir des tableaux de bord et connaitre la démarche qualité. Savoir anticiper, planifier, alerter et rendre-compte à sa hiérarchie Maîtriser les outils informatiques Savoir planifier son activité et respecter les délais. Savoir gérer les priorités. Simplifier et digitaliser les procédures. Veille réglementaire sur son domaine de compétences Aptitude à travailler en équipe et en mode projet, Avoir le sens de l'organisation, de la rigueur, de la discrétion, Posséder une aisance relationnelle, le sens de l'écoute et de la communication, Avoir le sens de la relation client, Être autonomie, polyvalent, Avoir le sens du service public, Etre dynamisme, avoir l'esprit d'analyse, l'état d'esprit prospectif (approche prospective des enjeux), Avoir le sens de la négociation, force de proposition et de conviction Savoir rendre compte à sa hiérarchie Intelligence relationnelle développée Capacité à construire le consensus et le sens de la diplomatie Être autonome et avoir de bonnes qualités rédactionnelles Être Pédagogue Avoir des compétences oratoires Bilingue anglais, avec idéalement la maîtrise professionnelle d'une langue européenne Bac+5 Conditions de travail : Poste à pourvoir dès le 24/08/26, ouvert aux agents titulaires et contractuels (détachement ou CDD de 12 mois) ️ 38h35 hebdomadaire | 52 jours de congés payés par an Remboursement 75 % du titre de transports en commun pour déplacement domicile-travail Participation employeur à mutuelle à hauteur de 15 € / mois Mutuelle MGEN avec la participation employeur à hauteur de 50% Politique de formation interne développée Poste basé à Cergy (95) Offre sportive, culturelle (accès bibliothèque, conférences) et amicale du personnel Rémunération : · Selon expérience | Grille de la fonction publique d'état (Catégorie A/IGE) : entre 2080€ et 2450€ net par mois.

Alternatives Solutions Lead Permanent contract At HSBC, we're a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition. Whether you want a career that could take you to the top or in an exciting new direction—we offer opportunities, support and rewards that will take you further. The HSBC Group in Luxembourg is a significant employer and operates several businesses including asset management, securities services, private banking and corporate banking. By joining us, you'll help evolve and grow our private banking business. What you will do: Reporting functionally to the Head of Advisory and Investments, and locally to the Head of WPS Product Management, you will be responsible for positioning and growing HSBC Luxembourg's Alternatives solutions for sophisticated UHNW/HNW clients and Family Offices. You will act as the local Alternatives ambassador, driving business development and end-to-end sales execution, and coordinating cross-HSBC delivery of institutional-grade public and private investment solutions, including hedge funds, private equity, real assets, infrastructure and private credit. In this role, you will (but not limited to): • Define and consistently communicate the Alternatives Team value proposition (including Hedge Funds & Real Assets) internally and externally in coordination with Global Alternatives Team. • Build and qualify a pipeline via market research and engagement with Single Family Offices and very large private clients; prioritise opportunities aligned to strategic objectives. • Lead sales execution from prospecting to close (outreach, events, proposal/pitch development, progress tracking) with product/marketing support. • Strengthen long-term client/partner relationships as a trusted advisor; identify cross-sell and non-traditional solutions (private placements, direct investments). • Coordinate strategic client dialogue jointly with Private and Corporate RMs; connect with Institutional Private Client, Banking and Global Capital Financing to deliver CIB capabilities. • Source/originate and deliver solutions across Structured Products, Fixed Income, FX and Equities with Group colleagues and external partners. • Deliver bespoke content across Alternatives, Private Credit, Global Custody, Institutionalised Family Office and Strategic Equity Financing. • The role also covers an “execution only” activity for sophisticated professional clients, primarily Single Family Offices (SFOs). Coverage of this specific offering is provided by the local UHNW Solutions Lead, in coordination with the Alternatives Specialist, who acts as a back-up. These two individuals hold end-to-end accountability for the offering and ensure service continuity through mutual back-up coverage. You should apply if you have: • Demonstrated experience advising Single Family Offices, UHNW and very large private clients, with the ability to build trusted relationships, manage complex stakeholder groups, and identify cross-selling opportunities. • Strong understanding of alternative investments (hedge funds, real assets, private credit) and working knowledge of capital markets solutions (structured products, fixed income, FX, equities), including private placements and direct investments. • Proven capability to originate opportunities, build and manage a robust pipeline, lead the sales process end-to-end, and convert prospects into closed business through disciplined execution. • Ability to coordinate effectively across teams (Private Banking, Corporate, product, marketing, strategy, research and capital markets partners) to deliver integrated client solutions. • Strong written and verbal communication skills to articulate a clear value proposition, produce high-quality client materials, and present confidently to senior audiences. • Sound judgement and control awareness, with the ability to operate within governance requirements while driving platform development and consistent reporting. • Strong analytical skills to interpret market trends, translate insights into actionable opportunities, and provide structured pipeline and performance updates. • CFA/CAIA certifications are a plus. Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you. What you'll get in return: The pay range for this role is €91,100 – €115,000. HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group. We offer a comprehensive and competitive package of benefits usually covering health support, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing. HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Ireland, Luxembourg, The Netherlands, Poland and Spain. If you're looking for a career where you will be respected as an individual and valued for the contributions you make, please visit our career page, and discover how diversity drives our success. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know. Please note that every selected candidate will have to provide us with a valid criminal record check in due time. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. For any GDPR request, please send it to: lux.data.privacy@hsbc.com For further information on building your career at HSBC, please visit: www.hsbc.com/careers Discover how ‘We Value Difference'.

Description: Data Management Senior Consultant – XXXX Luxembourg Full-time Company Description Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are XXXX. Energetic, solution-driven experts who focus as much on people as on performance and growth. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. Hand in hand, we share a deep desire to make a positive impact. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join XXXX and thrive in an environment that's empowering, collaborative, and full of opportunities to turn today's challenges into tomorrow's solutions. In Data & AI, we help clients turn ambition into measurable impact, at scale, with a strong focus on trusted and responsible AI. From Luxembourg, we partner with financial institutions and European organisations to deliver pragmatic AI initiatives in complex, regulated contexts. Job Description As a Senior Consultant – Data Management, you will work at the intersection of business strategy, data, and technology, helping clients transform their organizations through data-driven decision-making. You will play a key role in the delivery of high-impact analytics, data transformation, and AI-enabled initiatives, while acting as a trusted advisor to senior stakeholders. • Define and implement data governance frameworks covering ownership, policies, controls, and roles and responsibilities for critical data assets; • Support regulatory compliance, including BCBS 239, with a focus on risk data aggregation and regulatory reporting; • Design and implement data lineage frameworks to ensure end-to-end traceability across systems; • Define data quality frameworks covering rules, controls, monitoring, remediation workflows, and KPIs for regulatory and risk data; • Improve regulatory reporting processes through stronger data management, governance, and control practices; • Support the implementation of modern data platforms, including Power BI, and data governance tools; • Translate regulatory and risk requirements into actionable data initiatives with business and IT stakeholders; • Engage senior stakeholders across Risk, Finance, Data, and IT to align priorities and support transformation initiatives; Data Management Senior Consultant – XXXX Luxembourg.docxData Management Senior Consultant • Contribute to XXXX's growth and Data Governance capabilities by supporting client proposals, thought leadership, internal communities, go-to-market initiatives, and the development of internal assets, delivery methodologies, and reusable accelerators. Qualifications As a Senior Consultant: • You hold 3–5 years of experience in data consulting, data governance, or risk data management, ideally in financial services • You have a strong understanding of data governance principles, data quality management, and regulatory data requirements • You bring proven experience in one or more of the following areas: o Risk data management o Finance data management o Regulatory data domains o Regulatory reporting o Data lineage • You are familiar with BCBS 239 and regulatory reporting requirements • You are experienced in bridging business teams (such as Risk and Finance) with IT and data teams • You have hands-on experience with tools and platforms such as: o SQL o Python o Modern data platforms, including data visualization tools (e.g., Power BI or equivalent) • You have a strong understanding of data quality, data security, compliance, and operating model considerations in enterprise environments • You are structured in your delivery mindset, with strong communication skills and the ability to engage effectively with both business and technical stakeholders • You hold relevant certifications in cloud, data, project management, or agile methodologies (considered an advantage) • You have experience in AI or a strong interest in the field, which would be a strong asset Why XXXX You'll join a collaborative Data & AI team and work on end-to-end engagements—from strategy and use case design to delivery support—on meaningful AI programmes in regulated environments. This is a client-facing role at the intersection of business, data, and technology, with a strong focus on advisory and transformation rather than pure engineering. • High-impact client work with financial institutions and European organisations • A strong collective: communities of practice, knowledge sharing and reusable assets Data Management Senior Consultant – XXXX Luxembourg.docxData Management Senior Consultant • Continuous learning (training, certifications, mentoring) and clear career development • Room to contribute, propose approaches, build accelerators, and shape our local offer • Hybrid working model Additional information Our commitment XXXX is an equal opportunity employer. We are committed to fostering an inclusive workplace where everyone can thrive. Role based in Luxembourg. Diversity and Inclusion: XXXX is an inclusive employer committed to equal opportunities. We support and celebrate diversity and have dedicated teams to work on anti-racism, gender equality, disability awareness and LGBTQIA+ topics. XXXX has a strong Corporate Social Responsibility agenda, a Women of XXXX forum and a diversity and inclusion network called XXXX For All. As part of this diversity and inclusion policy, XXXX supports people with disabilities and/or those who require accommodation during the recruitment process and when they take up their position. This job is based in Luxembourg. If you need assistance or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss.

Customer Success Technical Officer About Luxtrust We are a multicultural and forward-thinking qualified Trust Services Provider based in Capellen, Luxembourg, with over 110 professionals and actively expanding our business internationally. We provide state-of-the-art on on-boarding, digital identities, strong authentication and security services, and qualified electronic signatures, all bundled into integrated digital documents & identity management solutions. As a Trusted Partner, we prioritize building long-lasting relationships with our international clients and stakeholders, based on trust and integrity. We strive to be a Committed Partner, dedicating ourselves to delivering exceptional performance and showing steadfast commitment to make a positive impact. As a Visionary Scout, we are constantly seeking out new opportunities for growth and innovation, always staying ahead of the curve in our industry. Join us in our mission to drive innovation and co-create a better future! We are currently looking for a motivated and driven Customer Success Technical Officer under a permanent contract. Missions of the role • Support: o Act to make customers successful by providing them with training, coaching and support o Acknowledge and resolve customer complaints and queries o Serve as day-to-day contact for assigned accounts o Provide technical support to customers of LuxTrust applications o Review customer complaints and concerns and respond in a timely manner o Find solutions for problems reported by customers, either directly or with support of other internal teams o Assist customers in configuring applications to meet their specific needs o Implement best practices and educate customers and improve customer experience o Provide External Customer Support following SLA guidelines:  Level 1 Support based on Product/Functional Team requirements.  Level 2 Support involving event handling and monitoring alerts.  Escalate issues to Support Level 3 (R&D, IT-SYS, etc.).  Generate client reports (SLA, statistics, etc.). • Back up CSO functional activities • Ensure that all tickets are properly updated with resolution details to support continuous improvement and AI learning processes • Incident/Problem management: o Document processes and procedures related to escalation and problem resolution within the customer support management o Ensure timely and accurate documentation of all activities, including ticketing creation and tracking, activity reports , and event logs, maintaining a detailed chronological record o For complex cases, coordinate with the internal teams to ensure efficient handling and communication with the customers o Collaborate with other teams to identify recurring issues affecting customers and propose long term solution issues o Maintain records of customer interactions, transactions, feedback and complaints to enhance service quality • Communication: o Organize regular follow-up meetings with other departments (R&D, IT-SYS, Delivery, …) o Participation on ad hoc basis in scheduled customer meetings o Mediate between other technical services and the CSO organization o Establish regular internal feedback into Customer Success organization o Document internal procedures and processes Required skills • Qualifications / diploma(s): Bachelor's degree in Computer Sciences or equivalent experience. • Years of experience in the area: Experienced into customer's support duties and have a background in Technical integration projects and or cloud computing (or understand it). • Technical Competencies: Strong knowledge and experience in the following areas: o Problem management o Ticketing systems o Customer satisfaction o Knowledge in the technical area is an advantage: OS, cloud, networks o Excellent command of Office Suite (Excel, Word, Power Point, Outlook….) o Basic understanding of operating systems (Windows, Linux, macOS) installation, configuration and troubleshooting. o Familiarity with user and group management, software installations, and system updates. o Familiar with key networking concepts like IP addresses, DNS, DHCP, and VPNs o Ability to diagnose and troubleshoot network connectivity issues. o Experiences with the installation and troubleshooting of software components s). o Experience with ticketing systems (e.g., Jira, ServiceNow) to log and track issues. o Experienced with Postman and similar tools for API testing. o Knowledge of REST API principles, including HTTP methods, JSON format, and response status handling. • Languages: French and English fluent. Any other spoken and written language is an asset. • Specific skills: o Very good customer relations skills o Good interpersonal skills: be able to understand customer needs o Strong communication skills o Strong problem-solving skills and attitude o Collaborative team spirit and good team player o Be organized & reliable o Have a positive personality (good interpersonal skills are a plus like empathetic) o Strong knowledge of our solutions (with training) o Ability to synthetize o Confidentially and Trustworthy • Core competencies at LuxTrust: o Analytical mindset & decision making o Organizational fluency o Personal effectiveness o Results driven o Client service mindset o Strategic vision o Leadership What we offer • A permanent contract based in Capellen - Luxembourg • A competitive salary, in accordance with your education and experience. • Attractive benefits and advantages including an employee benefit plan, a gym, meal vouchers and additional holidays. • A healthy work-life balance including flex work arrangements. • Parking spaces for all employees. • An open and transparent career path. • Development and growth opportunities in a state-of-the art digital company. Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion. Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

Project Management Officer Manager - Tax Location: Luxembourg, LU Company: Deloitte Luxembourg Job Function: Tax & Accounting Seniority: Manager levels Contract Type: Open-term On site Full time Your future team The PMO Manager - Tax will support the planning, coordination, and delivery of the internal tax projects. The PMO Manager is responsible for establishing and maintaining structured project management, governance and reporting for tax initiatives, while navigating a diverse and complex stakeholder environment (Quality and Risk Management, IT, Operations, Business, and Sub-Service Lines). The PMO Manager will act as a central coordination point, helping tax leadership translate strategic objectives into prioritized projects, tracking delivery against commitments, and supporting decision-making through high-quality analysis and communication. The advantages of joining us 1. Global impact, local connections: Work on international projects and collaborate with diverse teams, all while making an impact locally. 2. Purpose-driven work: Get involved in sustainability initiatives and community service, making a real difference while growing your career. 3. Build your network: Gain access to our global network of professionals and notable alumni and attend industry events to connect and grow your professional circle. 4. Career growth, your way: Access top-notch training and career development, with a clear progression path to help you level up at your own pace. 5. Innovative work that matters: Tackle cutting-edge projects and utilize the latest tech, with all the tools you need to stay ahead. How you'll contribute to our success 1. Support the design and ongoing management of the tax projects (e.g., compliance, reporting, data, technology, processes, etc) and drive consistent project lifecycle management from initiation to closure. 2. Support the prioritization and sequencing of tax initiatives, balancing regulatory deadlines, business needs, capacity and budget constraints. 3. Support tax leadership in operating a robust governance framework: steering committees, working groups, and decision forums. 4. Prepare high-quality, concise materials for steering committees, senior management, and other governance forums (status updates, dashboards, decision papers). 5. Operate as a central point of contact and coordination between Tax, Finance, IT, HR, Legal, Operations, Shared Services and external advisors for transformation initiatives. 6. Facilitate alignment across stakeholders, proactively resolving conflicts, clarifying responsibilities, and addressing competing priorities. 7. Track and challenge assumptions that may impact project outcomes, timelines, or benefits, especially where multiple stakeholder groups are involved. 8. Collaborate with Tax, HR, and other stakeholders to develop training, communications, and change plans to support adoption of new tax processes, systems, or regulatory requirements. 9. Support lessons-learned reviews and embed improvements into future tax projects and PMO practices. Your skills Must Have 1. Bachelor's degree in Business, Finance, Accounting, Tax, or a related field (or equivalent experience). 2. Proven experience in a PMO, project, or program management role. Ideally hold a professional qualifications in project management (e.g., PMP, Prince2, Agile/Scrum) or demonstrable equivalent experience. 3. Demonstrated ability to navigate complex stakeholder environments with multiple senior leaders, and functions. 4. Strong stakeholder management, influencing and negotiation skills; comfortable challenging and engaging senior stakeholders. 5. Strong analytical and problem-solving skills, with the ability to synthesize complex information into clear, actionable insights. 6. Excellent communication skills (written and verbal), including preparation of concise, high-impact presentations and dashboards for leadership. 7. Strong command of common PMO and productivity tools (e.g., Excel, PowerPoint, project/portfolio tools such as MS Project, Planner, JIRA, or similar). Nice to Have 1. Experience working within Big 4/consulting environment, or a complex multinational organization is a plus. 2. Professional qualifications in project management (e.g., PMP, Prince2, Agile/Scrum) or demonstrable equivalent experience. 3. Experience supporting transformation or change programs with significant technology, data, or process components. 4. Resilient, calm under pressure, and comfortable operating in ambiguous, fast-changing environments. 5. Curious and eager to understand both tax technical and business drivers to support more effective decision-making. Interested? Please submit your resume in English Get to know more about Deloitte on our LinkedIn page (#DeloitteLU), Instagram page, YouTube page or website. With more than 2,600 employees and 98 nationalities, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For more than 75 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network. Deloitte provides leading professional services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets and enable clients to transform and thrive. Building on its 180+-year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte's over 470,000 people worldwide work together every day to make an impact that matters at www.deloitte.com. Requisition ID: 13797

Project Management Officer Manager - Tax Location: Luxembourg, LU Company: Deloitte Luxembourg Job Function: Tax & Accounting Seniority: Manager levels Contract Type: Open-term On site Full time Your future team The PMO Manager - Tax will support the planning, coordination, and delivery of the internal tax projects. The PMO Manager is responsible for establishing and maintaining structured project management, governance and reporting for tax initiatives, while navigating a diverse and complex stakeholder environment (Quality and Risk Management, IT, Operations, Business, and Sub-Service Lines). The PMO Manager will act as a central coordination point, helping tax leadership translate strategic objectives into prioritized projects, tracking delivery against commitments, and supporting decision-making through high-quality analysis and communication. The advantages of joining us 1. Global impact, local connections: Work on international projects and collaborate with diverse teams, all while making an impact locally. 2. Purpose-driven work: Get involved in sustainability initiatives and community service, making a real difference while growing your career. 3. Build your network: Gain access to our global network of professionals and notable alumni and attend industry events to connect and grow your professional circle. 4. Career growth, your way: Access top-notch training and career development, with a clear progression path to help you level up at your own pace. 5. Innovative work that matters: Tackle cutting-edge projects and utilize the latest tech, with all the tools you need to stay ahead. How you'll contribute to our success 1. Support the design and ongoing management of the tax projects (e.g., compliance, reporting, data, technology, processes, etc) and drive consistent project lifecycle management from initiation to closure. 2. Support the prioritization and sequencing of tax initiatives, balancing regulatory deadlines, business needs, capacity and budget constraints. 3. Support tax leadership in operating a robust governance framework: steering committees, working groups, and decision forums. 4. Prepare high-quality, concise materials for steering committees, senior management, and other governance forums (status updates, dashboards, decision papers). 5. Operate as a central point of contact and coordination between Tax, Finance, IT, HR, Legal, Operations, Shared Services and external advisors for transformation initiatives. 6. Facilitate alignment across stakeholders, proactively resolving conflicts, clarifying responsibilities, and addressing competing priorities. 7. Track and challenge assumptions that may impact project outcomes, timelines, or benefits, especially where multiple stakeholder groups are involved. 8. Collaborate with Tax, HR, and other stakeholders to develop training, communications, and change plans to support adoption of new tax processes, systems, or regulatory requirements. 9. Support lessons-learned reviews and embed improvements into future tax projects and PMO practices. Your skills Must Have 1. Bachelor's degree in Business, Finance, Accounting, Tax, or a related field (or equivalent experience). 2. Proven experience in a PMO, project, or program management role. Ideally hold a professional qualifications in project management (e.g., PMP, Prince2, Agile/Scrum) or demonstrable equivalent experience. 3. Demonstrated ability to navigate complex stakeholder environments with multiple senior leaders, and functions. 4. Strong stakeholder management, influencing and negotiation skills; comfortable challenging and engaging senior stakeholders. 5. Strong analytical and problem-solving skills, with the ability to synthesize complex information into clear, actionable insights. 6. Excellent communication skills (written and verbal), including preparation of concise, high-impact presentations and dashboards for leadership. 7. Strong command of common PMO and productivity tools (e.g., Excel, PowerPoint, project/portfolio tools such as MS Project, Planner, JIRA, or similar). Nice to Have 1. Experience working within Big 4/consulting environment, or a complex multinational organization is a plus. 2. Professional qualifications in project management (e.g., PMP, Prince2, Agile/Scrum) or demonstrable equivalent experience. 3. Experience supporting transformation or change programs with significant technology, data, or process components. 4. Resilient, calm under pressure, and comfortable operating in ambiguous, fast-changing environments. 5. Curious and eager to understand both tax technical and business drivers to support more effective decision-making. Interested? Please submit your resume in English Get to know more about Deloitte on our LinkedIn page (#DeloitteLU), Instagram page, YouTube page or website. With more than 2,600 employees and 98 nationalities, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For more than 75 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network. Deloitte provides leading professional services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets and enable clients to transform and thrive. Building on its 180+-year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte's over 470,000 people worldwide work together every day to make an impact that matters at www.deloitte.com. Requisition ID: 13715

Description de l'entrepriseSopra Steria, acteur majeur de la Tech en Europe, avec 51000 collaborateurs dans près de 30 pays, est reconnu pour ses activités de conseil, de services et solutions numériques. Il aide ses clients à mener leur transformation digitale et à obtenir des bénéfices concrets et durables. Le Groupe apporte une réponse globale aux enjeux de compétitivité des grandes entreprises et organisations, en combinant une connaissance approfondie des secteurs d’activité et des technologies à une approche collaborative. Sopra Steria place l’humain au cœur de son action et s’engage auprès de ses clients à tirer le meilleur parti du numérique pour construire un avenir positif. En 2025, le Groupe a réalisé un chiffre d’affaires de 5,6 milliards d’euros.The world is how we shape it Pour plus d'informations, retrouvez-nous sur www.soprasteria.com/fr Sopra Steria Infrastructure & Security Services est la filiale de Sopra Steria dédiée aux activités d'infrastructures, cloud et cybersécurité. Elle est un acteur clé du end-to-end de Sopra Steria. Forte de ses 3000 collaborateurs, Sopra Steria I2S se distingue par la flexibilité de son modèle de delivery qui associe la proximité clients depuis nos 8 agences et les capacités industrielles avancées de nos centres de services en off-shore. Prêt(e) à relever le défi avec nous ?Description du posteL’opportunité à saisir !Vous intégrez Sopra Steria, l’entité Digital Platform Services et plus particulièrement l'agence de Strasbourg composée de 50 collaborateurs. Vous rejoignez une équipe dynamique évoluant dans un environnement stimulant, au cœur des enjeux de continuité de service, de performance et de sécurité des systèmes critiques.Selon les missions qui vous sont confiées, vous êtes amené(e) à intervenir pour notre client dans le secteur de la Défense & de la sécurit, à forte criticité.Tout au long de votre parcours dans le Groupe, vous bénéficiez de l’accompagnement de votre manager unique, présent(e) à vos côtés sur la mission et engagé(e) dans le développement de votre carrière.Chez Sopra Steria, l’esprit d’équipe est une valeur essentielle : afterworks, petits-déjeuners, challenges sportifs ou e-sportifs, communautés techniques… autant d’occasions de partager des moments de convivialité.Parce que la qualité de vie au travail est au cœur de nos priorités, Sopra Steria est certifiée Great Place To Work.Une fois que vous aurez un pied chez nous, c’est à vous de choisir où mettre le deuxième. #libredansmonjob Votre rôle et vos missionsAu sein des équipes Cloud & Infrastructure, vous êtes un(e) acteur(trice) clé de l’exploitation opérationnelle et de la continuité de service des systèmes après leur mise en production (Entry into Operations).Votre rôle consiste à garantir la stabilité, la sécurité et la performance des plateformes applicatives et middleware sur l’ensemble des environnements.Exploitation et support opérationnelVous assurez la maintenance opérationnelle des systèmes en production et veillez à leur disponibilité.Vous fournissez un support de niveau 2, en analysant et en résolvant incidents, problèmes et demandes de service dans le respect des niveaux de service définis.Vous réalisez les activités de maintenance corrective, adaptative, préventive et évolutive, en conformité avec les référentiels techniques, opérationnels et de sécurité.Vous participez activement aux revues post-incidents et aux analyses de causes racines, en proposant des actions d’amélioration continue.Supervision, performance et fiabilitéVous surveillez l’état de santé et les performances des systèmes via des outils d’observabilité.Vous réagissez de manière proactive aux alertes et événements.Vous collaborez étroitement avec les équipes DevSecOps pour améliorer l’automatisation, fiabiliser les déploiements et optimiser les environnements.Change & Release ManagementVous participez aux activités de gestion des changements et des mises en production.Vous garantissez la préparation au déploiement, la planification des rollbacks et la réalisation des tests de validation.Vous contribuez à une gestion rigoureuse des configurations et au contrôle des changements.Collaboration et capitalisationVous travaillez en étroite collaboration avec les administrateurs bases de données, architectes et équipes d’exploitation.Vous maintenez et enrichissez la documentation opérationnelle, les runbooks et la base de connaissances.Vous contribuez aux activités de transfert de compétences et de passation, afin d’assurer la pérennité du service. Périmètre techniqueVous assurez le support opérationnel des composants middleware et d’intégration du SI, incluant notamment :Plateformes de gestion et passerelles API ;Systèmes de messagerie, streaming d’événements et middlewares orientés messages ;Outils de transformation et de mapping de données ;Solutions de gestion des identités et des accès (OAuth2, OIDC, SAML…) ;Infrastructures web, serveurs applicatifs et plateformes de gestion de contenu ;Cha...

Som person har du helhetsfokus, är resultatinriktad, affärsdriven och framåtblickande. Du har ett stort engagemang i företagets utveckling, och en stark vilja att göra en skillnad. Vidare är du lösningsorienterad och noggrann, samt har förmågan att kunna fatta rätt beslut på korrekt och snabb analys. Du tycker om att arbeta i ett högt tempo och har en prestigelös och ödmjuk inställning i ditt sätt att vara. Arbetsuppgifter Som Verksamhetschef vård och omsorg är ditt huvudsakliga uppdrag att säkerställa äldreomsorg med rätt kvalité, i rätt tid och till rätt kostnad. Som chef i vår verksamhet bidrar du till en kultur där vi arbetar med den äldre i fokus och stödjer denne för att leva livet bäst möjligt. Du driver arbetet framåt och bidrar till verksamhetens utveckling i samarbete med närliggande hemtjänstområden och äldreboenden. Arbetet ska genomsyras av kommunens värdegrund där professionalitet, engagemang och framsynthet är ledorden. Kvalifikationer * Lämplig examen på universitets- eller högskolenivå inom vård och omsorg eller annan utbildning som prövas likvärdig. * Minst två år som chef inom vård och omsorg. Du har ett genuint intresse inom ditt område och har förmåga att reflektera och analysera. Du ser verksamheten i sin helhet och kan planera och strukturera arbetet. Du är trygg, tydlig och kommunikativ, har god beslutsförmåga och lätt för att samarbeta. Vidare har du en förmåga att motivera andra, samt att skapa samsyn och öppenhet för en god arbetsmiljö. Vi lägger stor vikt vid personlig lämplighet. Vi förtjänar alla omsorg som anpassas till våra individuella behov. Hos Sky Partner är vi flexibla, och vi eftersträvar alltid att leverera omsorgstjänster som motsvarar den enskildes och de närståendes behov. Den enskilde ska, så långt det är möjligt, kunna välja när och hur stöd ska ges. Vi har öga för de små detaljerna som gör vardagen lättare. Bra vård- och omsorgstjänster har stor betydelse för vår välfärd och behoven ökar. En viktig del av arbetet är att erbjuda stöd till människor att få klara sig själva och bo kvar hemma så länge som möjligt. Vår verksamhet innefattar allt från hemtjänst och stödinsatser till äldreboenden, färdtjänst, hälso- och sjukvård i hemmet och på boenden samt förebyggande verksamhet såsom fotvård, anhörigstöd och dagverksamhet för personer med demenssjukdomar.

Som person har du helhetsfokus, är resultatinriktad, affärsdriven och framåtblickande. Du har ett stort engagemang i företagets utveckling, och en stark vilja att göra en skillnad. Vidare är du lösningsorienterad och noggrann, samt har förmågan att kunna fatta rätt beslut på korrekt och snabb analys. Du tycker om att arbeta i ett högt tempo och har en prestigelös och ödmjuk inställning i ditt sätt att vara. Arbetsuppgifter Som hemtjänstchef är ditt huvudsakliga uppdrag att säkerställa äldreomsorg med rätt kvalité, i rätt tid och till rätt kostnad. Som chef i vår verksamhet bidrar du till en kultur där vi arbetar med den äldre i fokus och stödjer denne för att leva livet bäst möjligt. Du driver arbetet framåt och bidrar till verksamhetens utveckling i samarbete med närliggande hemtjänstområden och äldreboenden. Arbetet ska genomsyras av kommunens värdegrund där professionalitet, engagemang och framsynthet är ledorden. Kvalifikationer Lämplig examen på universitets- eller högskolenivå eller annan utbildning som prövas likvärdig. Det är meriterande om du tidigare arbetat i en ledande ställning med ansvar för ekonomi och personal. Du har ett genuint intresse inom ditt område och har förmåga att reflektera och analysera. Du ser verksamheten i sin helhet och kan planera och strukturera arbetet. Du är trygg, tydlig och kommunikativ, har god beslutsförmåga och lätt för att samarbeta. Vidare har du en förmåga att motivera andra, samt att skapa samsyn och öppenhet för en god arbetsmiljö. Kunskap om verksamhetsområdet är meriterande. Körkort. Vi lägger stor vikt vid personlig lämplighet. Vi förtjänar alla omsorg som anpassas till våra individuella behov. Hos Sky Partner är vi flexibla, och vi eftersträvar alltid att leverera omsorgstjänster som motsvarar den enskildes och de närståendes behov. Den enskilde ska, så långt det är möjligt, kunna välja när och hur stöd ska ges. Vi har öga för de små detaljerna som gör vardagen lättare. Bra vård- och omsorgstjänster har stor betydelse för vår välfärd och behoven ökar. En viktig del av arbetet är att erbjuda stöd till människor att få klara sig själva och bo kvar hemma så länge som möjligt. Vår verksamhet innefattar allt från hemtjänst och stödinsatser till äldreboenden, färdtjänst, hälso- och sjukvård i hemmet och på boenden samt förebyggande verksamhet såsom fotvård, anhörigstöd och dagverksamhet för personer med demenssjukdomar.