DSV Air & Sea S.A.
Luxembourg, CONTERN
For our Road Logistics team, we are looking for a hands-on Operations Specialist (m/f/d) who ensures
smooth daily operations, delivers excellent customer service, and continuously drives process optimisation
across transport activities.
Summary:
▪ You support smooth supply chain operations through hands-on shipment management and
coordination.
▪ You ensure high customer satisfaction by delivering reliable service and responsive communication.
▪ You contribute to continuous process optimization to improve efficiency and operational performance.
Your Responsibilities:
▪ Manage and monitor shipments in our TMS
▪ Ensure smooth daily operations in line with SOPs and QHSE standards
▪ Proactively handle deviations, delays, and customer enquiries
▪ Manage complaints and support invoicing processes
▪ Drive continuous improvement of processes, capacity, and cost efficiency
Who we are looking for:
▪ Experience in road logistics / freight forwarding (min. 2 years)
▪ Strong operational mindset with focus on execution and quality
▪ Customer-oriented, solution-driven, and resilient under pressure
▪ Team player with strong communication skills
▪ English required; French and/or German is a plus
Slået op For 2 uge(r) siden