G.F. Peters & Partner GmbH
Germany, Bremen
The jobholder (m/f/d) will be based in Bremen as an **IT Operation Specialist (m/f/d) **and is responsible for the following tasks:
Activities:
- Monitor IT Servers and Systems - Assessment of system data, error and reports
- Determine areas for improvement and repair
- Determine systems and servers are due for upgrades
- Direct IT Technicians / Subcontractors - Directing activities of IT technicians / Subcontractors
- Assessment of current department needs/inquiries
- Development of technician schedules
- Development Department Policies - Developing IT policies and procedures to ensure effectiveness and reliability
- Developing Service Level Agreements (SLAs)
- Developing Operation Level Agreements (OLAs)
- Developing guides for users and technicians
- Resolve Help Desk Escalations - If IT technicians/subcontractors are unable to resolve a user’s issue, the ITOM will assess the situation and devise a solution to a problem
- Negotiate Vendor Contracts - Negotiating contracts with IT service providers
- Assessing department and business needs
- Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates
- Upgrades and Installations - Manage updates and upgrades of IT servers and systems
- Support other IT department activities while upgrading systems and migrating organization data
- Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable.
Active Directory
- Be in charge of all company domains
- Creation and management of directory infrastructure
- Monitoring, reporting and security of the company domains
- Group Policy creation, monitoring and compliance check
- Managing Trust relationships and Schema
- Creation and implementation of security templates
- LAPS-Management
- Yearly MS True-Up
Server Operations
- Ensure licensing compliance for Windows Servers Systems
- Define/create Images for Windows server systems (virtual and physical)
- Ensure compliance between server hardware and multivendor support contract
- General knowledge about networking (TCP/IP, Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations
Ping Federate
- Implement changes of attributes and applications inside Ping Federate
- Update and upgrade the Ping Identity software
- Maintenance of Ping Federate components
- Take part in meetings of the French Service Owner
Virtualization
- Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended)
- Be in charge of Nutanix HCI systems
- Implementation of virtualization architecture design
- Coordinate implementations with IT Technicians and subcontractors
- Conduct system audit reviews
- Server capacity management
- Backup and disaster recovery planning
CITRIX
- Be in charge of plan, design, setup and manage Citrix environments
- Upgrading Citrix components
- Development of hardware infrastructure for the Citrix farm
- Knowledge to analyze Citrix components and their network configuration
- Configure and administrate Citrix ADC/NetScaler
- Developing Provisioning concept of Applications and Virtual Desktop on customer needs
- Create Images for Provisioning Services deployments and create delivery groups
TRELLIX- and WSUS-Services
- Install, upgrade and manage WSUS & TRELLIX instances
- Check for upgrading the components
- Coordinate implementations/upgrades with IT Technicians and subcontractors
- Define Update plans for new TRELLIX and windows updates
- Direct the subcontractor to approve the needed updates based on update plans
- Perform tests to ensure the updates are being installed correctly
Persönliche Anforderungen:
- Team player with excellent communication skills
- Service and customer orientated person with high sense of responsibility
- High level of assertiveness
Eine Überhnahme ist zeitnah geplant!
Ergänzende Informationen:
Anforderungen an den Bewerber:
Erweiterte Kenntnisse: Programmiersprache Structured Control Language (SCL), Wirtschaftsinformatik, Mathematik
Publicat Acum 6 zile