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Chargé(e) de Satisfaction et Fidélisation Clients (Customer Sucess Manager) F/H - Rubeez
Rubeez
France
Ton objectif sera de garantir la satisfaction et le maintien des relations avec nos clients existants. Ton défi principal consistera à mettre en place une stratégie efficace pour fidéliser nos clients. Cela impliquera : - La gestion proactive du portefeuille client de l'entreprise. - L'accompagnement et la formation personnalisée des clients dans l'utilisation optimale du logiciel. - Une écoute attentive des besoins des clients, suivie d'une réponse adéquate. - Le développement et la mise en œuvre d'une stratégie de fidélisation client novatrice. - La collecte de feedbacks et l'analyse minutieuse de l'expérience utilisateur afin de proposer des améliorations continues. - La proposition proactive de services complémentaires pour renforcer la satisfaction client (up-selling ou cross-selling). - La gestion efficace des réclamations et des désabonnements clients. - Editions des points KPI pour les clients - Le suivi assidu du plan d'action, avec une analyse rigoureuse des résultats et des indicateurs de performance clés (KPI).Si tu combines dynamisme et une écoute attentive, tout en étant capable de t'adapter à différents interlocuteurs, alors ce poste est fait pour toi ! De plus, tu devras : - Avoir un attrait pour la résolution de problèmes - Faire preuve d'organisation et de proactivité - Posséder une grande aisance avec les outils informatiques - Développer des compétences de recherche, d'analyse et de synthèse - Démontrer d'excellentes capacités à communiquer à l'écrit et à l'oral - Apprécier à la fois le travail autonome et en équipe En ce qui concerne ton parcours : Avec au moins un Bac +2 et trois ans d'expérience à un poste en lien avec la relation client, idéalement dans un environnement web ou logiciel, tu corresponds parfaitement au profil recherché. Ce que l'on te propose : - Contrat CDI - 35h00 - Rémunération fixe annuelle sur 12 mois (selon profil) - Horaires flexibles (Contrat 35h00 par semaine sur 4,5 jours possible ou une journée de télétravail) - Cohésion : Teambuildings et événements collaboratifs réguliers - Healthy : des fruits à dispo toutes les semaines - Énergie : café et thé offert tous les jours Sport : -50% sur ton abonnement à l'Arène Crossfit Le Mans
Cleaning staff (construction site) in Eindhoven
Netherlands, EINDHOVEN
Are you looking for an independent role where your work directly contributes to a healthy and comfortable work environment? As a Construction Site Toilet Cleaning Operative, you are essential to keeping our construction sites running smoothly. You make sure that hard-working site teams can rely on clean, hygienic, and fully stocked sanitary facilities every single day. In this position, you will work independently, traveling to various construction sites across the region. Our client is a trusted specialist in facility and logistical support for the construction industry. They ensure that projects run smoothly and hygienically, with your efforts forming the foundation of a safe and clean working environment for the site teams. In this role, you are responsible for maintaining clean, safe, and hygienic sanitary facilities across various construction sites. - Clean and disinfect toilets and sanitary facilities on construction sites. - Refill toilet paper, hand soap, and other hygiene supplies. - Empty waste bins and dispose of waste appropriately. - Report any damage, defects, or maintenance issues to the supervisor. - Ensure sanitary facilities remain clean, tidy, and presentable at all times.
Legal Assistant h/f/x
UNIQUE
Belgium, SINT-JOOST-TEN-NODE

About the Role:

  • As a Legal Assistant, you will contribute to the smooth operation of the organization and act as the backup for the CEO's assistant. Your tasks will include:
  • Supporting experts in preparing and handling committees, seminars, or presentations and drafting topical memos.
  • Managing the team's schedule and handling logistical aspects. Monitoring parliamentary activities using specialized information websites.
  • Handling formalities related to the operation of a nonprofit organization (publication in the Belgian Official Gazette, etc.).
  • Organizing decision-making bodies (General Assembly and Board of Directors).
  • Updating websites via a CMS.
  • Assisting with agenda management and acting as backup for the CEO's assistant.

The profile we are looking for.

  • English (minimum C1) / Dutch C1 /French C1 
  • Proactive, thoughtful, organized and flexible
  • Ability to work autonomously and dynamically and establish contacts smoothly
  • Command of IT tools (Office suite, SharePoint, CRM)
  • Perfect written communication skills
  • Interest in legal matters
  • Healthy team spirit
Plumber/ Heating Technician
Netherlands, AMSTERDAM
Takenpakket Interested in various projects in housing and/or utility? Then you have come to the right place. You make the most of your talents and can learn a lot through the different environments you will be working in. Your duties include: - Independently carrying out maintenance on central heating boilers and various installations - Laying of gas and water pipes - Installation and disassemble of different sanitary ware Ons aanbod - A position with variety and asignments near you. - Good salary up to € 2500,- per month, depending on your experience (+pension and other benefits according to the Collective Labour Agreement) - Opportunities to develop yourself - A permanent contact person that you can call for anything - Profesional tools, work clothes and PPE (Personal protection equipment) Job requirements - A number of years of experience as a Plumber/ heating technician - In possession of a VCA diploma or willing to achieve this in the short term - In possession of driving license - A healthy dose of energy to do your work as good as possible and good communication skills. Er is nog geen formulier gekoppeld aan deze vacature. Branch Hoevelaken De Wel 38 3871 MV Hoevelaken
DTP / Designer
Netherlands, ROTTERDAM
What we do - Branding - Employer branding Contact Weena 250 (building Weena 200) Tower C, 12e floor 3012 NJ Rotterdam - 010 - 292 83 33 - hello@campagne.nl Vacancy DTP / designer (on- and offline) Are you a pixel-perfect pro across all corners of the Adobe Suite? If so, we have an exciting spot for you on our creative team! A little about us: The usual, but better: - An open culture - A cozy workplace in a converted farmhouse turned into a creative hub - A unique team with young guns and seasoned pros - The chance to do what you love and get even better at it - Challenging work for great clients in both B2B and B2C - A good salary with excellent secondary benefits - A laptop and work phone - A delicious and healthy lunch - And yes, fun outings and parties! Send your CV and motivation - we need you! Location: Rotterdam Employment type: Fulltime Education level: HBO Experience: Medior Salary: In consultation Campagne, The Creative Family and Leave Impact
Cleaning staff (construction site) in Eindhoven
Netherlands, EINDHOVEN
Vacaturebeschrijving Are you looking for an independent role where your work directly contributes to a healthy and comfortable work environment? As a Construction Site Toilet Cleaning Operative, you are essential to keeping our construction sites running smoothly. You make sure that hard-working site teams can rely on clean, hygienic, and fully stocked sanitary facilities every single day. In this position, you will work independently, traveling to various construction sites across the region. Our client is a trusted specialist in facility and logistical support for the construction industry. They ensure that projects run smoothly and hygienically, with your efforts forming the foundation of a safe and clean working environment for the site teams. In this role, you are responsible for maintaining clean, safe, and hygienic sanitary facilities across various construction sites. - Clean and disinfect toilets and sanitary facilities on construction sites. - Refill toilet paper, hand soap, and other hygiene supplies. - Empty waste bins and dispose of waste appropriately. - Report any damage, defects, or maintenance issues to the supervisor. - Ensure sanitary facilities remain clean, tidy, and presentable at all times. Salarisomschrijving € 2.690 - 2.950/maand
Legal Assistant h/f/x
Unique Brussels
Belgium, SINT-JOOST-TEN-NODE

Law firm in Brussels.


Jobomschrijving

About the Role:

  • As a Legal Assistant, you will contribute to the smooth operation of the organization and act as the backup for the CEO's assistant. Your tasks will include:
  • Supporting experts in preparing and handling committees, seminars, or presentations and drafting topical memos.
  • Managing the team's schedule and handling logistical aspects. Monitoring parliamentary activities using specialized information websites.
  • Handling formalities related to the operation of a nonprofit organization (publication in the Belgian Official Gazette, etc.).
  • Organizing decision-making bodies (General Assembly and Board of Directors).
  • Updating websites via a CMS.
  • Assisting with agenda management and acting as backup for the CEO's assistant.

The profile we are looking for.

  • English (minimum C1) / Dutch C1 /French C1 
  • Proactive, thoughtful, organized and flexible
  • Ability to work autonomously and dynamically and establish contacts smoothly
  • Command of IT tools (Office suite, SharePoint, CRM)
  • Perfect written communication skills
  • Interest in legal matters
  • Healthy team spirit
Plant Science Specialist - Sales
Phenospex BV
Netherlands, HEERLEN
We are looking for someone who may already have some sales experience but most importantly we are lookin for someone who has education degree in plant science related area. Since it is crucial for this role. Our culture You have the opportunity to work on complex problems at the intersection of high tech and nature. Your work will have a real impact on advancing sustainable agriculture with an innovative and exciting digital phenotyping technology. Transparent leadership we communicate our performance, genuinely value your feedback and trust your commitment. We have an open and informal culture. How we work Most of our value creation is done in house, we only outsource what we cannot confidently do ourselves. Our processes dont own us, we own them. If they dont help us, we change them. Our team You will inspire and be inspired by an ambitious, accountable and crazy group of people from many countries who believe they can change the world Challenge your colleagues to a game of table soccer (we take it seriously), then enjoy great coffee and drinks healthy snacks too
Spezialist_in Reklamationsmanagement
siehe Beschreibung
Austria
Balmung Medical Handel ist ein inhabergeführtes Handelsunternehmen für Medizinprodukte, in welchem die Kund_innenzufriedenheit im Mittelpunkt steht.

Wenn du unser Team verstärken willst und überzeugt bist, dass du mit deiner Qualifikation unser Wachstum bereichern kannst, nutze noch heute die Möglichkeit dich für spannende Aufgaben in einem expandierenden Unternehmen zu bewerben. 1 Spezialist_in Reklamationsmanagement

Deine Aufgaben

* Zentrale_r Ansprechpartner_in für Kund_innen bei Produktmängeln, Qualitätsabweichungen und Reklamationen im operativen Tagesgeschäft

* Selbstständige Prüfung, Bewertung und Bearbeitung von Produktmängeln unter Berücksichtigung gesetzlicher Gewährleistungsfristen und Beweislastumkehr

* Sicherstellung der Einhaltung regulatorischer Anforderungen gemäß MDR (Medical Device Regulation) im Rahmen der Reklamationsbearbeitung

* Dokumentation, Bewertung und Nachverfolgung von Reklamationen nach internen Qualitäts- und Compliance-Richtlinien

* Sicherstellung einer revisionssicheren Dokumentation aller qualitätsrelevanten Vorgänge

* Mitwirkung an der kontinuierlichen Optimierung von Reklamationsprozessen

Dein Profil

* Abgeschlossene Ausbildung oder Studium im Bereich, Gesundheitswesen, Produktmanagement oder eine vergleichbare Qualifikation

* Zuverlässige und präzise Arbeitsweise

* Medizinprodukteberater_in

* Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift

Unser Angebot

* Zukunftssicherer Arbeitsplatz mit abwechslungsreichem Aufgabengebiet

* Vollzeitbeschäftigung: 4 1/2 -Tage-Woche sowie Gleitzeit

* Healthy Snackbar, Kaffee und Tee kostenlos

* VVT Jobticket, Dienstradleasing (Arbeitgeber übernimmt die Versicherung)

* Möglichkeit, bald in einem der modernsten Bürogebäude der Region zu arbeiten

WIR FREUEN UNS AUF DEINE BEWERBUNG

Diese Stelle wird über ein VORAUSWAHLVERFAHREN des AMS Kufstein besetzt.

Ihre aussagekräftigen Bewerbungsunterlagen (Bewerbungsschreiben, Lebenslauf mit Foto, Zeugnisse etc.) senden Sie bitte unter Angabe der AUFTRAGSNUMMER 17316382UD3 per Post oder per E-Mail (gesamt nicht größer als 2MB) an:

Arbeitsmarktservice Kufstein

zH. Renate Galle

Oskar-Pirlo-Straße 13

6330 Kufstein

E-Mail: sfu.kufstein@ams.at

Wenn Sie, dem mit dem Unternehmen vereinbarten Anforderungsprofil entsprechen, werden Ihre Unterlagen weitergeleitet und Sie werden direkt vom Betrieb kontaktiert. Das Mindestentgelt für die Stelle als Spezialist_in Reklamationsmanagement beträgt 55.000,00 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.

Auditor Finance (m/f/x) (Verwaltungsangestellte/r - gehobener Dienst)
Deutsche Post AG Zentrale
Germany, Bonn
JOIN OUR TEAM IN BONN FOR A FULL-TIME UNLIMITED POSITION, STARTING ASAP as AUDITOR FINANCE (M/F/X)    The vision and mission of the DHL Group Audit function reflect the function’s ambition for being closer to the business. We as Internal Audit create and deliver value for the group by providing independent and objective audit services for DHL’s key stakeholders. This ambition is reemphasized through our 3 main objectives:   Our task is to assure good governance and safeguard the company’s assets. We provide advice to continuously optimize business processes and the Internal Control System. We accompany the organization in achieving its objectives by providing clear and transparent audit conclusions.   Join our great team in Bonn and be a part of our vibrant community of professionals from over eighteen different countries. We value your expertise, passion, and open mindset, and we cannot wait to welcome you aboard. Embrace the opportunity to work in a diverse and inclusive environment where your unique skills and perspectives will be celebrated. Apply now and let us embark on an exciting journey together!     YOUR TASKS  * Conduct process and risk-based audit assignments across all processes related to Finance topics (e.g. accounting, taxes, treasury), including the following tasks: + Preparation of audit assignments and audit programs + Preparation and participation in opening and closing meetings + Performing interviews, data analysis (incl. collection and processing) + Documentation of audit results in accordance with agreed standards + Delivering high quality audit results and reports * Build and maintain relationships with auditees and key stakeholders of audited entities, * Contribute to the development and implementation of principles, standards and methods for the Finance audit function as well as the development of audit programs     YOUR BENEFITS  * Attractive salary package in accordance with the collective agreement of Deutsche Post AG; capital gains benefits and possibility of salary conversion into additional free time * Company pension or other forms of financial security ensuring a comfortable and stable income during your golden years. * Salary conversion for environmentally-friendly commuting by leasing of company bike * Flexible working arrangements, such as part-time options or remote work possibilities, * Health and well-being initiatives, such as sabbaticals or measures to promote a healthy work-life balance incl. health management initiatives, including preventive check-ups, sports activities * Work-family balance by offering company day care facilities in Bonn and cooperation with pme Familienservice, offering services such as childcare during school holidays * Opportunities for further education and development, such as training / mentoring programs, workshops, or support for professional growth. Fast-paced development opportunities driven by best practices and cutting-edge solutions, keeping up with the latest trends and technologies * Present the audit results to local senior management in persuasive closing presentations, highlighting your expertise and delivering valuable insights. * Emphasis on respect and results and the opportunity to make a positive impact, such as through corporate social responsibility initiatives or involvement in charitable projects, Go Teach, Go Help, Global Volunteer Day, taking part in team-building activities or company event, such as summer party, Bonn Marathon etc. * Subsidized Germany-wide public transportation ticket and various employee discounts and offers from external providers       YOUR PROFILE * University degree in relevant discipline (e.g. Accounting, Finance or Business Administration) or comparable qualifications * First experience gained in an accounting firm or within an internal audit department * Knowledge of IFRS and finance-related processes and controls * Affinity for data analytics and openness for innovation (AI, large language models) * Excellent command of German and English (written and spoken); comfortable in multicultural settings * Very good communication skills and quick comprehension * Distinct analytical and conceptual abilities * Flexibility and willingness for business travel in Germany and internationally (based on needs)    We are looking forward to your application. CONNECTING PEOPLE IMPROVING LIVES        

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