Swiss Re Europe S.A., organizačná zložka Slovensko
Slovakia, Bratislava-Ružinov
Are you passionate about supporting the critical work of underwriting and claims within Life and Health insurance? Do you have an eye for detail and a commitment to operational excellence, ensuring that every case is managed efficiently and accurately? Are you eager to contribute to process optimisation and the successful transition toward AI-enabled underwriting practices? If you thrive in providing expert administrative and operational support, collaborating with colleagues across functions and locations, and ensuring high-quality outputs, then this Claims and Underwriting Assistant opportunity could be the perfect next step in your career. Join our UK & Ireland Combined Underwriting & Claims (CUW) team to play a key role in case assessments, reporting, governance, and the delivery of portfolio insights.
About The Role
To act as a senior operational support to the UKI Combined Underwriting & Claims (CUW) function, providing subject-matter expertise, advisory authority, and oversight across case induction/ assessments, AI-enabled underwriting support, reporting, governance, and operational excellence.
The role will support the transition from manual case handling to enhanced AI-supported underwriting processes, while ensuring robust controls, high-quality outputs, and portfolio-level insight delivery. The incumbent will operate as a trusted advisor to CUW team on operational effectiveness, portfolio performance, and process optimisation.
Key Responsibilities
Provide review and advisory input on CUW underwriting cases and claims summaries.
Provide underwriting sign-off on D2C underwriting and claims within authority
Issue non-binding technical recommendations on underwriting positions and risk considerations prior to CUW decision-making.
Escalate material risks, inconsistencies, or governance concerns to CUW leadership.
Define quality standards and oversee case induction and partial CUW outputs.
Act as subject matter advisor on complex cases during the AI transition phase.
Support CUW KPI and portfolio reporting, delivering analysis and trend insights
Strengthen operational controls, user access, and system governance.
Drive automation efforts such as UCR and CCR as well as general operational efficiencies
Drive standardisation and documentation of CUW operational processes.
Support client service pack preparation with analytical commentary and performance insights.
Skills & Experience
Strong underwriting and/or claims knowledge (preferably within UKI or similar markets)
Ability to translate CUW philosophy into technical decisions
Strong Power BI / Excel proficiency.
Proven ability to operate at senior stakeholder level.
Excellent written summarisation skills with high accuracy.
Ability to balance operational detail with strategic perspective.
Publicado Há 1 dia(s)