Ericsson AB
Sweden, KISTA
Salesforce Consultant
As a Salesforce Consultant you will work closely with the internal customers to understand their demands and to ensure that Ericsson has a Salesforce solution matching the requirements of Ericsson sales teams.
You will work in a vibrant team that are at the heart of the digital transformation of Ericsson. The team is involved in several of the largest programs and projects within Ericsson. We are also supporting the business units in creating and implementing Customer Journeys to ensure Ericsson is delivering the best customer experience.
Competence Requirements/Experiences:
The right candidate will have a mindset that anything is possible. The right candidate will have challenging assignments from day 1, an environment where you can grow as a person and as a professional. You will get the opportunity to train and become Salesforce certified, to be the first of Ericsson’s inhouse Salesforce experts.
Core Competences:
Strong desire to learn everything about Salesforce and become the go-to-person within Ericsson
Strong desire to learn the area of Sales & Marketing
Continuously demonstrate a team focus and mindset
Continuously demonstrate strong communication and interpersonal skills
Knowledge of AGILE/SCRUM Processes and demonstrated use of them in previous roles
Behavioral Competences:
Relationship building and Networking
Have the passion to win and a positive attitude
Proven ability to convert strategy to action
Excellent communication skills
Proven ability to balance constant conflicting priorities and manage stakeholder’s escalations
Delivering results and exceeding customer expectations
Coping with pressure and setbacks
Excellent presentation skills
Preferred Qualifications & Experience Requirements:
Masters degree
1-3yrs of experience
Experience in Sales
Project Management Experience Salesforce Consultant
Are you a new graduate, or maybe have a couple of years of experience within Sales & Marketing? Do you have the right communication skills to influence and motivate others? Do you want to work in a vibrant team that works closely with our internal customers to ensure that our Company has a Salesforce solution matching the requirements of the Global sales team of Ericsson?
At Solution Area Develop, Sell, Deliver within Ericsson’s Digital Transformation & IT, we run IT like a business; which means focusing on the value we create. We make the step from consuming technology to actively identifying, nurturing, and developing new technology – but only that technology which generates value for Ericsson and the industry.
On above and beyond a very strong leadership and culture framework that Ericsson possesses, there are four themes which further define and differentiate us as a team: growth mindset (we believe in human potential beyond current performance), wild cards (we respect and nurture unconventional ideas), change tribes (we move from “I’m great” to “we’re great” and are excited to work with others for the benefit of the entire company) and bridging the digital divide (we believe that the digital divide must not be feared but managed).
We create business success as a critical touchpoint with customers, suppliers and all our employees worldwide. To lead the digital transformation and win every moment with our customers, we need top talent to further build a high performing Global Digital Transformation and IT team. Acting as a close partner to the CIO in guiding and continuously evolving the IT agenda, we are now looking for a:
Salesforce Consultant
As a Salesforce Consultant you will work closely with the internal customers to understand their demands and to ensure that Ericsson has a Salesforce solution matching the requirements of Ericsson sales teams.
You will work in a vibrant team that are at the heart of the digital transformation of Ericsson. The team is involved in several of the largest programs and projects within Ericsson. We are also supporting the business units in creating and implementing Customer Journeys to ensure Ericsson is delivering the best customer experience.
You will be responsible for:
Configuring, developing and administration of the Salesforce platform
Providing advice on best practices and approaches to technology teams and internal business clients
Performing gap analysis between Salesforce Cloud capabilities and client requirements
Assist in developing data flow strategies and implementing data cleansing/data quality tools
Work with IT and Product teams to identify and define the business needs and the solution to fulfil the requirements
Gather functional requirements, conduct analysis, and establish metrics for success
Assist in analyzing Salesforce Cloud plugins and add-ons
Interface with Salesforce Cloud technical SME’s
Determine and enforce exit criteria through the different development phases
Design migration strategies with technical teams
Additional duties as required At Solution Area Develop, Sell, Deliver within Ericsson’s Digital Transformation & IT, we run IT like a business; which means focusing on the value we create. We make the step from consuming technology to actively identifying, nurturing, and developing new technology – but only that technology which generates value for Ericsson and the industry.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities.
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