Come On Stockholm AB
United Kingdom
REQUIREMENTS
Are you the native level Swedish/ Norwegian or Finnish speaking Brand Operations Manager we are looking for? Can you identify with the ComeOn brand, have the experience and be the one to lead the team? We sure hope so, get applying and let us know today!
If you can check this list then you probably have this role covered and keep the ComeOn brand growing;
-3 years + experience using campaign management and email marketing tools
-Experience in online gaming especially the casino and sportsbook player journey
-Having managerial or team leadership is a big plus
-You love number crunching & thinking analytically
-Customer-centric thinking
-You are a team player who can communicate well & build great working relationships with others We are searching for a Brand Operations Manager to tackle the growing demand for improving internal campaigns for ComeOn! You will be involved in all steps from planning campaigns to evaluating them and continuously work with the stakeholders to improve the campaigns in terms of targeting, communication, conversions, offers and more.
Having a central function within the team you will liaise with the campaign team, product managers and country managers to assure that all campaigns perform at their best.
You should have a customer journey approach and be used to reporting on the development of the different customer segments to assure stakeholders that we are doing our best in terms of developing the customer life cycle. You are fluent in one of the Nordic languages and are familiar with operating in the Nordic territory.
Key responsibilities in this role are:
-Overseeing the planning, execution and delivery of activation, retention & reactivation campaigns and communication schedule in order to maximize brand revenues. This covers all campaigns through all targeted marketing channels (primarily email, SMS, onsite, DMs, Telesales & mobile push).
-Oversee all campaigns and communications ensuring they are optimised, segmented effectively and according to set brand guidelines.-
-Analyse the results (delivery, uptake and revenues) of campaigns together with the BI team and actively seeks to optimise and improve based on findings. ----Ensure the team are frequently testing new offers and campaign ideas and suggest improvements with the help of the analysts.
-Monitor top customer performance & high potential customers and keep a steady eye on player behaviour (activity, deposits, offer uptake etc) in order to quickly get numbers on target.
-Optimise landing page conversion.
-Oversee the running of any loyalty programmes (ComeOn Shop).
-Liaising with Country Managers regarding branding, TV commercials, external online media etc to ensure acquisition and CRM activities are aligned (where applicable).
-Liaising with central operations (VIP, BI, Product, Casino and Sportsbook, Country Managers, Design, Payment, Customer Support) around customer activities to ensure 360 degrees’ visibility.
-Establishing solid communication channels to central operations to inform them about planned campaigns to ensure synergy.
-Liaising with Business Development team regarding software bugs, testing new features and requesting further improvements and developments.
-Recruitment and training, work on processes and procedures together with Brand Development.
A football sized team will be reporting to you so picture yourself as the Gareth Southgate to them (yes, I who wrote this supported England in the world cup!)
This position is based at our London Office
I’m interested, what do I do next?
Waste no time and send your application expressing your interest and why you want to work for us today by sending your CV and cover letter and applying here below.
Applications might take a few weeks to review so please stay cool. We shall get back to you ;) Why choose to join us?
At ComeOn we put a lot of trust in every individual, we know that if we get the tools and space to do what we do best, we will be both happy and deliver great things, together with you. This is why we believe we have some of the greatest minds in the industry working here.
Working hard also means that we need to be able to recharge our batteries once in a while, this is the reason why we want our office atmosphere to be relaxed and cosy, come by and challenge us in a game of ping pong or Fifa and if you're not into that, a studio session at the local gym or a cold drink from the fridge on a Friday late afternoon might be your type of melody.
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