Management terrain et animation des équipes de vente Pilotage de la performance commerciale et contribution aux objectifs Suivi et maîtrise des KPIs (CA, panier moyen, taux de transformation, UPT, fidélisation) Déploiement et animation des actions expérience client & fidélisation Garantie des standards de service, merchandising et image de marque Gestion des flux clients et priorités opérationnelles Expérience confirmée en retail mode / lingerie à fort volume expérience réussie et confirmée en poste d'adjoint(e) ou manager Forte culture chiffres, performance, fidélisation et KPIs Manager de proximité, orienté client et résultats vous avez managé des magasins ou des centres de profits de plusieurs millions d'euros. (3 à 8 M). Profil recherché issu du monde du retail ou gestion d'un centre de profil de 20 à 50 personnes.

Company Description As our next CRM Manager, you will have a defining role when taking the lead in shaping how we engage and build long‑term relationships with millions of customers across the globe. This is a role for a senior people‑centered leader who thrives on developing talent, driving clarity, and creating high‑performing ways of working. If you are energized by turning strategy into action, empowering a passionate team, and elevating CRM to new heights, this is your opportunity to make a meaningful impact at scale. What you’ll do In this role, you’ll lead and develop our global CRM function, ensuring that our planned and triggered communications and campaigns deliver impactful, customer‑centered experiences across H&M’s owned channels. Own and drive the global CRM and planned communications strategy, ensuring a strong and scalable CRM engine across both planned and triggered communications in email, app, and other owned channels aligned with the global marketing plan. Act as the key CRM interface across Marketing Steering, Creative Production, Tech, and regional teams, ensuring strong cross-functional alignment while proactively identifying dependencies, risks, and opportunities to improve delivery and ways of working. Lead, coach, and develop the global CRM team, establishing clear ownership across strategy, planned communications, campaigns, automation, data, and execution. Set priorities and define effective ways of working, fostering collaboration, accountability, and clarity across the team and its key stakeholders. Translate the global campaign calendar into high-impact CRM executions, ensuring consistent quality, strong testing practices, and continuous follow-up and optimization. Oversee the development and performance of automated CRM journeys and planned communications, ensuring robust setup, tracking, analysis, and continuous optimization within the marketing automation ecosystem. Who you’ll work with You will be part of the Global Marketing Organisation, belonging to Marketing Activation and reporting to Head of Marketing Activation. You will collaborate closely with the Loyalty Manager, Planned Communications Manager, and colleagues across Marketing Steering, Creative Production, Tech, Analytics, and regional teams. Together, you’ll ensure that H&M’s owned channels deliver inspiring, relevant, and effective customer experiences at scale. Who you are We’re looking for people with… A bachelor’s degree in Business, Marketing, Economics, or a related field. Around nine to ten years of experience in owned media, CRM, campaign management, or marketing operations roles, including experience leading high‑performing teams on a global scale. Strong leadership and people management experience within owned media, CRM, or lifecycle marketing environments. Strong stakeholder management skills across Marketing, Creative, Tech, Analytics, and regional organizations. A solid understanding of campaign planning, marketing automation, and customer lifecycle management within the retail and fashion field. The ability to integrate planning, execution, data, and automation into a unified operating model. Clear and confident written and verbal communication skills in English. And people who are… Collaborative, curious, and committed to enabling great work through strong partnerships. Confident navigating complex environments with multiple stakeholders. Comfortable balancing strategic thinking with hands‑on execution. Who we are H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Why you’ll love working here At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Program – HIP. Join us Our uniqueness comes from many things—our inclusive and collaborative culture, our values, and our opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable, and based on competency. Please do not attach a cover letter in your application.

Company Description As our new Loyalty Manager, you will shape the global loyalty vision that touches millions of customers and directly influence H&M’s loyalty direction for years to come. In this role, you won’t just optimize a loyalty program – you’ll redefine what loyalty means in modern fashion retail, building an offering that is insight-driven, technologically advanced, and culturally relevant across markets. If you’re looking for a career-defining challenge with global impact, this role is for you. WHAT YOU’LL DO In this role, you will be responsible for the end-to-end ownership of H&M’s global loyalty proposition by setting clear priorities, focus areas, and objectives for the global loyalty team. Own and evolve the global loyalty strategy and proposition, ensuring it drives customer engagement, retention, and long-term value while aligning with broader Marketing, CRM, Digital, and Commercial priorities. Lead, coach, and develop a high-performing loyalty team, spanning proposition development, activation, customer experience, data capture, and analytics, while fostering a collaborative, insights-driven, and results-oriented culture. Drive the continuous evolution of the loyalty operating model, identifying opportunities to improve capabilities, ways of working, and cross-functional collaboration to unlock measurable customer and business value. Translate loyalty insights and performance into clear priorities and strategic decisions, ensuring initiatives are guided by customer behavior, data, and commercial impact. Champion loyalty as a strategic growth driver across the organization, strengthening alignment between marketing, product, digital, and regional teams to deliver a seamless and compelling member experience. WHO YOU’LL WORK WITH You will be part of the Global Marketing Organisation, belonging to Marketing Activation and reporting to Head of Marketing Activation. You will collaborate closely with the CRM Manager, Planned Communications Manager, and colleagues across Marketing Steering, Creative Production, Tech, Analytics, and regional teams. Together, you’ll ensure that H&M’s Loyalty program delivers inspiring, relevant, and effective customer experiences at scale. WHO YOU ARE We are looking for people with… A bachelor’s degree in Business, Marketing, Economics, or a related field. Nine to ten years of experience in loyalty, CRM, customer marketing, or other commercial roles, including experience, with a proven track record of building and developing high-performing teams. Excellent stakeholder management skills across Marketing, CRM, Digital, Analytics, and Commercial teams. The ability to balance global strategic direction with regional realities in a complex multi-market environment. A strong analytical and commercial mindset, with the ability to translate insights into action. A solid understanding of loyalty programs, customer engagement, and lifecycle management. Clear written and verbal communication skills in English. And people who are… Collaborative, curious, and comfortable working in an environment of change and high ambition. Skilled at simplifying complexity and bringing clarity to teams. Passionate about understanding customer behavior and building experiences that create long-term value. Driven by impact, energized by problem-solving, and motivated by leading others to success. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Program – HIP. JOIN US Our uniqueness comes from many things—our inclusive and collaborative culture, our values, and our opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable, and based on competency. Please do not attach a cover letter in your application.

Job Description Within H&M Lifestyle Brands, we apply the strong heritage of H&M to new industries, to add excitement and energy to our offer and strengthening the H&M brand. H&M Lifestyle Brands includes H&M HOME, H&M BEAUTY and H&M MOVE. ABOUT H&M BEAUTY H&M Beauty is an integrated part of H&M, created to complement and elevate the full fashion experience for our customers. Through a curated mix of private label and external brands, we offer a dynamic and trend-driven beauty assortment spanning makeup, skincare, fragrance, haircare and beauty accessories. Our mission is to make beauty more inspiring, inclusive and accessible - empowering customers worldwide to express themselves and complete their fashion look. With a presence in 50 markets and a rapidly evolving customer base, H&M Beauty is on an exciting journey. Here, you’ll join a creative, ambitious, and collaborative environment where innovation and customer obsession shape every decision. WHAT YOU’LL DO As Operational Marketing Project Manager at H&M Beauty, you will work in an entrepreneurial environment, where a flexible and prestige-less mindset is key. The marketing team at H&M Beauty work closely together to achieve success, with many exciting projects in the pipeline for the year ahead. Your responsibilities as Marketing Project Manager will include, but not be limited to: Overall responsibility from creative brief to launch for all H&M Beauty private label product launches and campaigns, produced together with the Beauty team at H&M Studios. Lead the creative brief to H&M Studios, support the set‑up of the Beauty Marketing team, secure alignment across all channels and oversee post‑production. In collaboration with the social and influencer team at H&M Beauty, project manage productions; from brief, agreements, planning, production, budget and time plan to postproduction of assets. Projects will vary in size, from large campaigns to smaller marketing activities. Responsible for content management by ensuring all asset needs are clearly briefed and maintaining a clear overview of all produced content per period. Work closely with other functions within H&M Beauty as well as the central marketing department at H&M. Delivery: Effectively manage projects and teams to deliver excellent results on time and within budget. Follow‑up: Analyse timelines, project plans and results to measure the effectiveness of campaigns and marketing activities. WHO YOU ARE To succeed in this role, we believe you’re a creative and driven person - a doer with a consistently results‑oriented mindset. You have a problem‑solving attitude, and the ability to adapt to new and sometimes undefined conditions is essential. You’re structured, flexible, and enjoy taking responsibility. You have 3+ years of experience in project management within marketing. You hold a degree in marketing. You’re creative and not afraid to try new ways of working, think outside the box, or roll up your sleeves to get the problem solved. You’re a highly motivated problem‑solver and self‑starter, capable of working independently yet collaboratively in a fast‑paced environment. You have the ability to organise, prioritise and plan realistically. You have experience with budget planning and responsibility. You’re a people‑person with a strong can‑do attitude. You have excellent communication skills in English, both written and spoken. You have a genuine interest in beauty, trends, and social media and are eager to communicate with our beauty customers. Additional Information WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Program - HIP. Learn more about the program here. In addition to our global benefits, our local markets offer different competitive perks and benefits. (Example: Competitive compensation for your dedication and long-term commitment). JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a full-time position, located in the new H&M Beauty office at Jakobsbergsgatan in Stockholm city center. You will report to the Head of Marketing & Communication at H&M beauty and work in close collaboration with all different functions within H&M Beauty brand. Apply by submitting your CV in English as soon as possible. Due to data policies, we only accept applications through our career page. We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

Nordic Unique Travels is a premium adventure safari company operating in the heart of Lapland, Finland. We specialize in authentic Arctic experiences including Northern Lights safaris, husky and reindeer adventures, snowmobile tours, and immersive cultural experiences. Our mission is to deliver unforgettable journeys while maintaining the highest standards of sustainability, safety, and storytelling. We are seeking an experienced and strategic Marketing Manager to lead and execute our marketing initiatives across digital and physical channels. The ideal candidate will have a strong background in the travel and tourism industry, proven team leadership experience, and the ability to drive brand growth in an international market. This role is responsible for shaping the companys marketing strategy, managing a multidisciplinary marketing team, and ensuring consistent brand presence across online platforms, print materials, partnerships, and on-ground promotions. *Basic Duties and Responsibilities: Develop and execute an integrated marketing strategy aligned with company growth goals Lead, mentor, and manage the marketing team, ensuring clear goals, performance tracking, and development Collaborate closely with senior management, sales, operations, and product teams Manage marketing budgets, forecasts, and ROI reporting Oversee all digital marketing activities including website, SEO/SEM, social media, email marketing, and paid campaigns Manage online travel platforms (OTAs), review platforms, and destination marketing channels Analyze campaign performance using analytics tools and optimize based on insights Ensure consistent brand messaging across all digital touchpoints Plan and execute offline marketing activities such as brochures, catalogs, signage, and in-destination materials Oversee branding and visibility at physical locations, vehicles, gear, and safari touchpoints Maintain and strengthen the Nordic Unique Travels brand identity across all channels Oversee content creation including storytelling, photography, video, and seasonal campaigns Ensure marketing materials reflect Laplands authenticity, sustainability values, and customer experience and in as many languages as required by the company. *Requirements: 6–8 years of experience in marketing within the travel, tourism, or hospitality industry Minimum 5 years of proven team management experience Strong hands-on experience in both digital and physical (offline) marketing Experience marketing international destinations and seasonal tourism products Fluent communication skills in English and 1 other foreign language (Chinese/Italian/Spanish/French). Strategic marketing planning and execution Digital marketing expertise (SEO, SEM, social media, paid ads, analytics) Offline marketing and brand activation experience Strong leadership, people management, and stakeholder coordination skills Creativity combined with data-driven decision-making Ability to thrive in a fast-paced, seasonal, and experience-driven environment If you believe you are enthusiastic and have the expected skills, send your cover letter and CV in PDF file to our human resource team at sini@nordictravels.eu Please note that we will only contact the candidates whom we believe might be suitable for the position. The ideal candidate is someone who is already in Finland or is able to relocate to Finland.

En tant que manager/chef des ventes, vous serez en charge de l'animation et du bon fonctionnement d'une équipe allant de 4 à 8 conseillers commerciaux ; de l'intégration ainsi que de la formation de vos futurs collaborateurs. Vous serez responsable du chiffre de votre secteur, et serez en collaboration directe avec votre directeur d'agence. Véritable promoteur de la marque que vous représenterez, vous véhiculerez sur le terrain l'image ainsi que les valeurs de l'entreprise. Profil recherché : Nous recherchons des personnes organisées, rigoureuses, à l'écoute de leurs collaborateurs comme de leurs clients, stratèges et autonomes. Vos qualités relationnelles sont reconnues, ainsi que votre esprit d'équipe et votre disponibilité. Vous êtes fin négociateur, cultivez votre esprit challenger et possédez une véritable motivation. Avantages : Salaire déplafonné, commissions, primes, véhicule de fonction, mutuelle d'entreprise, tickets restaurant.

En tant que manager/chef des ventes, vous serez en charge de l'animation et du bon fonctionnement d'une équipe allant de 4 à 8 conseillers commerciaux ; de l'intégration ainsi que de la formation de vos futurs collaborateurs. Vous serez responsable du chiffre de votre secteur, et serez en collaboration directe avec votre directeur d'agence. Véritable promoteur de la marque que vous représenterez, vous véhiculerez sur le terrain l'image ainsi que les valeurs de l'entreprise. Profil recherché : Nous recherchons des personnes organisées, rigoureuses, à l'écoute de leurs collaborateurs comme de leurs clients, stratèges et autonomes. Vos qualités relationnelles sont reconnues, ainsi que votre esprit d'équipe et votre disponibilité. Vous êtes fin négociateur, cultivez votre esprit challenger et possédez une véritable motivation. Avantages : Salaire déplafonné, commissions, primes, véhicule de fonction, mutuelle d'entreprise, tickets restaurant.

En tant que manager/chef des ventes, vous serez en charge de l'animation et du bon fonctionnement d'une équipe allant de 4 à 8 conseillers commerciaux ; de l'intégration ainsi que de la formation de vos futurs collaborateurs. Vous serez responsable du chiffre de votre secteur, et serez en collaboration directe avec votre directeur d'agence. Véritable promoteur de la marque que vous représenterez, vous véhiculerez sur le terrain l'image ainsi que les valeurs de l'entreprise. Profil recherché : Nous recherchons des personnes organisées, rigoureuses, à l'écoute de leurs collaborateurs comme de leurs clients, stratèges et autonomes. Vos qualités relationnelles sont reconnues, ainsi que votre esprit d'équipe et votre disponibilité. Vous êtes fin négociateur, cultivez votre esprit challenger et possédez une véritable motivation. Avantages : Salaire déplafonné, commissions, primes, véhicule de fonction, mutuelle d'entreprise, tickets restaurant.

En tant que manager/chef des ventes, vous serez en charge de l'animation et du bon fonctionnement d'une équipe allant de 4 à 8 conseillers commerciaux ; de l'intégration ainsi que de la formation de vos futurs collaborateurs. Vous serez responsable du chiffre de votre secteur, et serez en collaboration directe avec votre directeur d'agence. Véritable promoteur de la marque que vous représenterez, vous véhiculerez sur le terrain l'image ainsi que les valeurs de l'entreprise. Profil recherché : Nous recherchons des personnes organisées, rigoureuses, à l'écoute de leurs collaborateurs comme de leurs clients, stratèges et autonomes. Vos qualités relationnelles sont reconnues, ainsi que votre esprit d'équipe et votre disponibilité. Vous êtes fin négociateur, cultivez votre esprit challenger et possédez une véritable motivation. Avantages : Salaire déplafonné, commissions, primes, véhicule de fonction, mutuelle d'entreprise, tickets restaurant.

En tant que manager/chef des ventes, vous serez en charge de l'animation et du bon fonctionnement d'une équipe allant de 4 à 8 conseillers commerciaux ; de l'intégration ainsi que de la formation de vos futurs collaborateurs. Vous serez responsable du chiffre de votre secteur, et serez en collaboration directe avec votre directeur d'agence. Véritable promoteur de la marque que vous représenterez, vous véhiculerez sur le terrain l'image ainsi que les valeurs de l'entreprise. Profil recherché : Nous recherchons des personnes organisées, rigoureuses, à l'écoute de leurs collaborateurs comme de leurs clients, stratèges et autonomes. Vos qualités relationnelles sont reconnues, ainsi que votre esprit d'équipe et votre disponibilité. Vous êtes fin négociateur, cultivez votre esprit challenger et possédez une véritable motivation. Avantages : Salaire déplafonné, commissions, primes, véhicule de fonction, mutuelle d'entreprise, tickets restaurant.