Apply Now Senior / Expert AgetnicAI Engineer at AI CoE  (f/m/d) Date: 03/12/2026 Company: SAP We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you`ll do Summary: We are looking for a Senior / Expert (agentic) AI Engineering who can drive AI development and lead our engineering scrum teams as technical code and architecture owner. The candidate will have profound skills in Data Science, Data Engineering and Software Engineering for with an entrepreneurial spirit to join our diverse team and work on innovation projects. Role: In this role you drive, oversee and are responsible for the entire development lifecycle of an (agentic) AI service, from PoC to productization and production operations. This requires skills and knowledge throughout the entire AI development lifecycle. You are very experienced with general software engineering best practices and enterprise-grade code development applied to the agentic AI space. Concretely this means that next to having profound genAI modeling expertise, Prompt Engineering and professional Data Engineering Pipeline development you are experienced in microservice development and deployment via professional CI/CD setup. To fully understand our stakeholders' problems and challenges a solid business acumen is needed as well. As a development leader you can motivate and guide a scrum team through complex tasks with tight deadlines. Responsibilities / Core Tasks: - Lead develop agentic AI services from PoC to Production - Setup and develop new Big Data pipelines, to productize data ETL workloads for different AI services - Develop agentic AI flows that digitize business processes by writing code and prompts - Fine tune LLMs using distributed GPU clusters - Wrap Agents in microservices and host them on K8s exposing REST, A2A or MCP endpoints - Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions - Productionize AI PoCs with good software engineering by incorporating CI/CD pipelines, deployment and AgentOps - Take ownership over AI services in development and production - Lead, guide and mentor junior colleagues and evolve their AI engineering skillset What you bring - Bachelor's or master's degree in machine learning, computer science, engineering, or related technical fields - Vast coding knowledge of at least one programming language such as Python or Java - Deep knowledge of Distributed Computing Systems for Big Data Engineering such as Databricks (PySpark/Scala) - Exceptional understanding of AI/ML concepts - Very deep experience in applying AgenticAI frameworks such as Langgraph, CrewAI, Microsoft agent framework or google-adk - Good understanding and hands on experience in agentic AI communication technologies such as MCP and A2A - Exceptional understanding of AIOps and LLMOps/AgentOps concepts (e.g. MLflow 3.0) - Extensive coding experience in applying ML frameworks such as Keras, scikit-learn, TensorFlow, PyTorch, Huggingface - Vast general software engineering best-practices (e.g. Object-Oriented Programming) and experience working in a scrum-like software engineering unit - Productization technologies and tools such as Docker, K8s, GitHub, VSCode, Linux etc. - CI/CD and ML Ops frameworks such as Jenkins, GitHub Actions, MLFlow, etc. - Cloud-deployment offerings such as Azure ML, Databricks, AKS, Event Hubs, Azure Data Factory, Azure Functions or similar in AWS / GCP - Some form of code ownership and scrum team leadership experience - Curiosity to learn about different AI applications and new technologies in general - Excellent spoken and written knowledge of English as well as collaborative mindset; good German language skills - Experience with SAP AI offerings e.g. AI Core, AI Business Services, Joule etc. is a plus - Understanding of Agile / Scaled Agile (SAFe) methodologies is a plus - Python backend development, e.g. Flask, Django, FastAPI, OpenAPI is a plus Meet your team Within SAP IT, our Enterprise AI CoE team has the purpose to help SAP to transform into a data-driven intelligent enterprise, by empowering SAP employees to simplify processes, leveraging AI technologies. Our vision is to be an advocate and enabler of best-in-class AI within SAP. Our mission is to deliver business value through AI in SAP’s processes and be recognized as AI Thought Leader in the market. We implement both standard SAP AI and custom built solutions across all LoBs. We are customer zero of SAP standard AI solutions and provide continuous feedback to standard development for product improvement. We provide an AI Platform and Infrastructure to entire SAP AI practitioners for building their own ML solutions in the entire ML lifecycle following MLOps methodology. Furthermore, we build and operate a central chatbot platform based on SAP Conversational AI with the aim to provide capabilities from all lines of business through a single digital assistant. We also build those capabilities (individual chatbots) as well as support other teams in building further ones. Within our team, we practice a trust-based working model with emphasis on great collaboration, agility and transparency. We offer a lot of room for creativity and freedom to experiment. Our operating model is based on autonomous/agile team concept (SAFe) and SAP New Work practice where we put people at the center of everything we do. #LI-SGSAP ​ Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for theSAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to ourGuidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 447837  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Part Time or Regular Full Time ​ Apply Now At SAP, we know success means different things to different people. Because we firmly believe that your success leads to ours, we instill an open and flexible culture, emb your personal passions, talents, and lifestyle while supporting your ambition throughout your career. We want people who think big and dream big. And most of all, we want people who are passionate about helping businesses – and the world – run better and impro(...) Die Stellenbeschreibung kann nicht vollständig angezeigt werden. Bitte folgen Sie dem u.a. Link 'Weitere Informationen zum Stellenangebot im Internet'

Apply Now AgenticAI Engineer at AI CoE (f/m/d) Date: 03/13/2026 Company: SAP We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you`ll do Summary: We are looking for an AI Engineer who can drive AI development and participate in our engineering scrum teams as technical code contributor. The candidate will have profound skills in genAI modeling, Data Engineering / Data Science and Software Engineering with an entrepreneurial spirit to join our diverse team and work on innovation projects. Role: In this role you contribute to the entire development lifecycle of an (agentic) AI service, from Data Science PoC to productization and production operations. This requires skills and knowledge throughout the entire development lifecycle. You are very experienced with general software engineering best practices and enterprise-grade code development applied to an AI space. Concretely this means that next to having profound genAI modeling expertise, you are exceptional at working with vast amounts of data in a Big Data setup, professional Data Engineering Pipeline development as well as model deployment/serving and CI/CD setup. To fully understand our stakeholders' problems and challenges a solid business acumen is needed as well. As a development leader you can motivate and guide a scrum team through complex tasks with tight deadlines. Responsibilities / Core Tasks: - Develop agentic AI services from PoC to Production - Setup and develop new Big Data pipelines, to productize data ETL workloads for different AI services - Develop agentic AI flows that digitize business processes by writing code and prompts - Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions - Wrap Agents in microservices and host them on K8s exposing REST, A2A or MCP endpoints - Productionize AI PoCs with good software engineering by incorporating CI/CD pipelines, deployment and MLOps/AgentOps - Take ownership over AI services in development and production - Lead, guide and mentor junior colleagues and evolve their AI engineering skillset What you bring - Bachelor's or master's degree in machine learning, computer science, engineering, or related technical fields - Vast coding knowledge of at least one programming language such as Python or Java - Exceptional understanding of AI/ML concepts - Deep experience in applying AgenticAI frameworks such as Langgraph, CrewAI, Microsoft agent framework or google-adk - Good understanding and hands on experience in agentic AI communication technologies such as MCP and A2A - Solid understanding of AIOps and LLMOps/AgentOps concepts (e.g. MLflow 3.0) - Coding experience in applying ML frameworks such as Keras, scikit-learn, TensorFlow, PyTorch, Langchain, OpenAI, Huggingface - Vast general software engineering best-practices (e.g. Object-Oriented Programming) and experience working in a scrum-like software engineering unit - Productization technologies and tools such as Docker, K8s, GitHub, VSCode, Linux etc. - CI/CD and ML Ops frameworks such as Jenkins, GitHub Actions, MLFlow, etc. - Cloud-deployment offerings such as Azure ML, Databricks, AKS, Event Hubs, Azure Data Factory, Azure Functions or similar in AWS / GCP - Some form of code ownership and scrum team leadership experience - Curiosity to learn about different AI applications and new technologies in general - Excellent spoken and written knowledge of English as well as collaborative mindset; good German language skills - Experience with SAP AI offerings e.g. AI Core, AI Business Services, Joule etc. is a plus - Understanding of Agile / Scaled Agile (SAFe) methodologies is a plus - Python backend development, e.g. Flask, Django, FastAPI, OpenAPI is a plus Meet your team Within SAP IT, our Enterprise AI CoE team has the purpose to help SAP to transform into a data-driven intelligent enterprise, by empowering SAP employees to simplify processes, leveraging AI technologies. Our vision is to be an advocate and enabler of best-in-class AI within SAP. Our mission is to deliver business value through AI in SAP’s processes and be recognized as AI Thought Leader in the market. We implement both standard SAP AI and custom built solutions across all LoBs. We are customer zero of SAP standard AI solutions and provide continuous feedback to standard development for product improvement. We provide an AI Platform and Infrastructure to entire SAP AI practitioners for building their own ML solutions in the entire ML lifecycle following MLOps methodology. Furthermore, we build and operate a central chatbot platform based on SAP Conversational AI with the aim to provide capabilities from all lines of business through a single digital assistant. We also build those capabilities (individual chatbots) as well as support other teams in building further ones. Within our team, we practice a trust-based working model with emphasis on great collaboration, agility and transparency. We offer a lot of room for creativity and freedom to experiment. Our operating model is based on autonomous/agile team concept (SAFe) and SAP New Work practice where we put people at the center of everything we do. #LI-SGSAP ​ Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for theSAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to ourGuidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 447850  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Part Time or Regular Full Time ​ Apply Now At SAP, we know success means different things to different people. Because we firmly believe that your success leads to ours, we instill an open and flexible culture, emb your personal passions, talents, and lifestyle while supporting your ambition throughout your career. We want people who think big and dream big. And most of all, we want people who are passionate about helping businesses – and the world – run better and improve people’s lives. Find us on

Apply Now Solution Advisor Expert (f/m/d) - Focus on Asset and Service Management (Operate & Service) Date: 03/04/2026 Company: SAP We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: For the Solution Advisory Digital Supply Chain team, we are looking for a Solution Advisor Expert (f/m/d) to further expand our market success. In close collaboration with customers, partners, and internal organizational units, you will work in an innovative and future-oriented field that holds significant efficiency improvement potential for our customers. Your active and creative engagement is key to ensuring maximum success together with your SAP colleagues. As the go-to person within the sales team for any solution or product questions related to service and maintenance processes, your focus and expertise will lie at the heart of SAP's Intelligent Asset Management portfolio. You are well-versed in maintenance and service processes, their challenges, opportunities, and optimization potential - and you bring hands-on, practical knowledge of the core solutions that power them: SAP Enterprise Asset Management (EAM), SAP Asset Performance Management (APM), SAP Service and Asset Manager, and SAP Dynamic Forms. This specific product depth is what sets you apart and makes you a trusted advisor both internally and with customers. You will support the full sales cycle — from demand generation and opportunity identification to software demonstration delivery and post-sales customer engagement — helping customers improve service and maintenance excellence by positioning the SAP Business Suite with a focus on supply chain management, Operate & Service, and Business AI. Your responsibilities will include: - Providing deep process and solution-specific expertise in SAP EAM, APM, Service and Asset Manager, and Dynamic Forms — delivering compelling, hands-on demonstrations and solution presentations tailored to both expert audiences and C-level stakeholders - Generating new cloud software opportunities through proactive positioning of the SAP portfolio, including qualifying customer situations and developing solution proposals with compelling value argumentation - Supporting the account team with presentations and events centered on Operate & Service, contributing to account strategy, competitive differentiation, and the identification of new opportunities - Processing RFPs and planning and executing complex Proofs of Concept (PoCs), particularly around SAP EAM, APM, Service and Asset Manager, and Dynamic Forms scenarios - Establishing yourself as a thought leader within the account team while independently coordinating and planning tasks across the full sales cycle - Transitioning engagements effectively to SAP Consulting or implementation partners, and engaging with customers post-sale to reinforce the SAP vision and ensure eagerness for renewal - Representing the topic area at trade fairs and events, and leveraging digital assets throughout customer engagement including demos, presentations, and other content What you bring: - 5+ years of deep, hands-on expertise in SAP Enterprise Asset Management (EAM) and SAP Asset Performance Management (APM) — you are recognized as an expert in these solutions and bring a strong track record of applying them in customer-facing contexts - Good working knowledge of SAP Service and Asset Manager and SAP Dynamic Forms is strongly desired, as these solutions form a core part of the portfolio you will be representing - Strong understanding of the integration of the Service & Operate Portfolio within SAP S/4HANA, including Plant Maintenance (PM) in ECC is essential for this role - Additional knowledge of SAP Field Service Management (FSM) and SAP Business Network for Asset Collaboration (BNAC) is a welcome plus - Experience in pre-sales, value advisory, or demonstration roles for cloud solutions, including value-based selling approaches (Value Engineering, Value Advisory) and knowledge of Cloud and SaaS/PaaS models in the B2B environment - Experience planning and managing complex Proofs of Concept (PoCs), ideally with a consulting background, and a good understanding of the overall SAP portfolio including the Intelligent Enterprise strategy - Skilled in crafting compelling customer narratives and presentations, with a confident presence at C-level, excellent communication skills, and enthusiasm for innovative solutions - Full working proficiency in German and Business English Where you belong: The Solution Advisory department for Supply Chain Management of SAP Germany supports all sales units of SAP Germany with strong expertise in SAP's Supply Chain solution portfolio along the Design-to-Operate process. The team is responsible for driving the sales of SAP's solution portfolio around the end-to-end "Design-to-Operate" process, which encompasses Supply Chain Planning, Product Development, Manufacturing Execution, operational logistics, as well as Asset Management and Digital Service. We at SAP refer to service and maintenance processes as the "Operate & Service" pillar within our overall "Design to Operate" framework — the best way to describe our SAP Supply Chain Management portfolio. With our expertise and know-how in SAP's Supply Chain solutions, we explore the problems and challenges of our customers and provide the best possible solution capabilities. As Solution Advisory, we take ownership of planning, coordinating, and executing activities that convince customers of our solutions — always focusing on the added value for our customers, enabling us to address their business and IT units even more effectively. ​ Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for theSAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to ourGuidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 448546  | Work Area: Presales  | Expected Travel: 0 - 60%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid ​ Apply Now At SAP, we know success means different things to different people. Because we firmly believe that your success leads to ours, we instill an open and flexible culture, emb your personal passions, talents, a(...) Die Stellenbeschreibung kann nicht vollständig angezeigt werden. Bitte folgen Sie dem u.a. Link 'Weitere Informationen zum Stellenangebot im Internet'

Jetzt bewerben  (Senior) Solution Advisor (f/m/d) - Focus on Asset and Service Management (Operate & Service) Datum: 04.03.2026 Unternehmen: SAP We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: For the Solution Advisory Digital Supply Chain team, we are looking for a (Senior) Solution Advisor (f/m/d) to further expand our market success. In close collaboration with customers, partners, and internal organizational units, you will work in an innovative and future-oriented field that holds significant efficiency improvement potential for our customers. Your active and creative engagement is key to ensuring maximum success together with your SAP colleagues. As the go-to person within the sales team for any solution or product questions related to service and maintenance processes, your focus and expertise will lie at the heart of SAP's Intelligent Asset Management portfolio. You are well-versed in maintenance and service processes, their challenges, opportunities, and optimization potential - and you bring hands-on, practical knowledge of the core solutions that power them: SAP Enterprise Asset Management (EAM), SAP Asset Performance Management (APM), SAP Service and Asset Manager, and SAP Dynamic Forms. This specific product depth is what sets you apart and makes you a trusted advisor both internally and with customers. You will support the full sales cycle — from demand generation and opportunity identification to software demonstration delivery and post-sales customer engagement — helping customers improve service and maintenance excellence by positioning the SAP Business Suite with a focus on supply chain management, Operate & Service, and Business AI. Your responsibilities will include: - Providing deep process and solution-specific expertise in SAP EAM, APM, Service and Asset Manager, and Dynamic Forms — delivering compelling, hands-on demonstrations and solution presentations tailored to both expert audiences and C-level stakeholders - Generating new cloud software opportunities through proactive positioning of the SAP portfolio, including qualifying customer situations and developing solution proposals with compelling value argumentation - Supporting the account team with presentations and events centered on Operate & Service, contributing to account strategy, competitive differentiation, and the identification of new opportunities - Processing RFPs and planning and executing complex Proofs of Concept (PoCs), particularly around SAP EAM, APM, Service and Asset Manager, and Dynamic Forms scenarios - Establishing yourself as a thought leader within the account team while independently coordinating and planning tasks across the full sales cycle - Transitioning engagements effectively to SAP Consulting or implementation partners, and engaging with customers post-sale to reinforce the SAP vision and ensure eagerness for renewal - Representing the topic area at trade fairs and events, and leveraging digital assets throughout customer engagement including demos, presentations, and other content What you bring: - 3+ years of deep, hands-on expertise in SAP Enterprise Asset Management (EAM) and SAP Asset Performance Management (APM) — you are recognized as an expert in these solutions and bring a strong track record of applying them in customer-facing contexts - Solid working knowledge of SAP Service and Asset Manager and SAP Dynamic Forms is strongly desired, as these solutions form a core part of the portfolio you will be representing - Strong understanding of the integration of the Service & Operate Portfolio within SAP S/4HANA, including Plant Maintenance (PM) in ECC is essential for this role - Additional knowledge of SAP Field Service Management (FSM) and SAP Business Network for Asset Collaboration (BNAC) is a welcome plus - Experience in pre-sales, value advisory, or demonstration roles for cloud solutions, including value-based selling approaches (Value Engineering, Value Advisory) and knowledge of Cloud and SaaS/PaaS models in the B2B environment - Experience planning and managing complex Proofs of Concept (PoCs), ideally with a consulting background, and a good understanding of the overall SAP portfolio including the Intelligent Enterprise strategy - Skilled in crafting compelling customer narratives and presentations, with a confident presence at C-level, excellent communication skills, and enthusiasm for innovative solutions - Full working proficiency in German and Business English Where you belong: The Solution Advisory department for Supply Chain Management of SAP Germany supports all sales units of SAP Germany with strong expertise in SAP's Supply Chain solution portfolio along the Design-to-Operate process. The team is responsible for driving the sales of SAP's solution portfolio around the end-to-end "Design-to-Operate" process, which encompasses Supply Chain Planning, Product Development, Manufacturing Execution, operational logistics, as well as Asset Management and Digital Service. We at SAP refer to service and maintenance processes as the "Operate & Service" pillar within our overall "Design to Operate" framework — the best way to describe our SAP Supply Chain Management portfolio. With our expertise and know-how in SAP's Supply Chain solutions, we explore the problems and challenges of our customers and provide the best possible solution capabilities. As Solution Advisory, we take ownership of planning, coordinating, and executing activities that convince customers of our solutions — always focusing on the added value for our customers, enabling us to address their business and IT units even more effectively. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for theSAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to ourGuidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 448544  | Work Area: Pre-Sales  | Expected Travel: 0 - 60%  | Career Status: Berufserfahren  | Employment Type: Vollzeit, unbefristet   | Additional Locations:  #LI-Hybrid ​ Jetzt bewerben Wir wissen, Erfolg hat nicht für jeden dieselbe Bedeutung. Wir haben große Anstrengungen unternommen um sicherzustellen, dass Sie auf Ihre Art Erfolg haben – in einer offenen und flexi(...) Die Stellenbeschreibung kann nicht vollständig angezeigt werden. Bitte folgen Sie dem u.a. Link 'Weitere Informationen zum Stellenangebot im Internet'

Apply Now Development Executive (m/f/d) Revenue Lifecycle Management Date: 04/21/2026 Company: SAP We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll build Revenue Lifecycle Management is at an inflection point. What was once a set of disconnected processes — selling, delivering, billing, and recognizing revenue — has become a continuous, interdependent system . Fragmentation across these domains drives margin leakage, delays cash, and weakens customer outcomes. This role is designed to fix that. By integrating Revenue Lifecycle Management with Project and Services Delivery, you will shift the enterprise from post-process reconciliation to real-time alignment — ensuring commercial intent, execution, and financial outcomes are fully synchronized. As Development Executive (m/f/d) Revenue Lifecycle Management , you will lead this transformation end-to-end — building a unified, AI-first platform that connects commercial models, delivery, and financials into a single orchestrated system. Operating with enterprise-wide influence, you will align Product, Engineering, Finance, and Go-to-Market to drive a step-change in how SAP delivers value. You will define how enterprises monetize in the AI era . What you'll own This role establishes single-threaded accountability for how revenue is generated, realized, and optimized across the enterprise — connecting what is sold, how it is delivered, and how it converts into revenue, margin, and cash. You will own the end-to-end lifecycle : - - From Lead-to-Cash and Quote-to-Revenue, - Through Project and Services Delivery, - Into Billing, Revenue Recognition, and Cash Collection. This ownership is not just operational — it is  structural . You will redefine how these domains work together so that: - Contracts become living systems of record for delivery and monetization - Delivery execution triggers billing and revenue in real time - Financial outcomes are continuously visible, governed, and optimized The result is a true  revenue control plane , aligning commercial intent through to financial outcome. At the same time, you will build a new category: Monetization & Delivery Cloud. A platform where revenue is no longer processed — it is  orchestrated . In this system: - Pricing and deal structures reflect full lifecycle impact - Delivery is intrinsically tied to commercial commitments - Billing and revenue recognition are automated from operational signals - Cash flow, margin, and performance are continuously optimized At the center is a step-change in  Revenue Management (RM) — elevating it from financial control to a  strategic optimization engine , driving: - Pricing and monetization strategy - Real-time forecasting and performance visibility - Margin expansion and cost-to-serve alignment - Elimination of revenue leakage - Improved cash conversion and working capital This is the shift from  static financial oversight  to dynamic, embedded revenue optimization . The Scale of Leadership This role operates at both strategic depth and global scale . You will lead a global organization across Product Management and domain leadership, while collaborating closely with a broad ecosystem of Engineering, AI, and Delivery teams. Equally important, you will serve as a unifying force across executive stakeholders — aligning Product, Engineering, Finance, and Go-to-Market organizations under a shared vision for revenue lifecycle transformation. Success in this role requires the ability to: - Define and articulate a new category and strategy - Translate that strategy into scalable, measurable execution - Drive consistency across regions, functions, and product lines You will operate as both a strategist and an operator , ensuring that vision is matched by disciplined delivery. What you bring You are a leader who understands that revenue is not just reported — it is  designed, executed, and optimized . You bring a systems-level perspective, with the ability to connect commercial strategy, product architecture, operational execution, and financial outcomes into a cohesive whole. You have deep experience across the revenue lifecycle, including: - Quote-to-Revenue / Lead-to-Cash - Subscription, usage-based, and hybrid monetization models - Project and services-based revenue models - Billing, revenue recognition, and financial compliance frameworks You also bring a strong grounding in  Revenue Management disciplines , including pricing strategy, forecasting, margin optimization, and revenue assurance. Beyond domain expertise, you are: - A transformational leader who has driven change across complex, global organizations - A platform thinker who can unify fragmented capabilities into a cohesive architecture - An operator who can translate vision into execution with measurable outcomes - A leader with executive presence , capable of influencing senior stakeholders and engaging directly with customers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for theSAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, , religion, national origin, ethnicity,  gender (including , childbirth, et al), orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. We are ethical and compliant Our leadership credo: Do what’s right. Make SAP better for generations to come . We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to ourGuidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 451889  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Executive  | Employment Type: Regular Full Time   | Additional Lo(...) Die Stellenbeschreibung kann nicht vollständig angezeigt werden. Bitte folgen Sie dem u.a. Link 'Weitere Informationen zum Stellenangebot im Internet'

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Unsere Pharma-Vision Medikamente schnell zu den Patienten zu bringen und das beste Ergebnis für unsere Kunden zu schaffen. Das ist es, was uns in Sterile Drug Product Manufacturing (SDPM) in Mannheim antreibt. So tragen wir auch dazu bei, bis 2029 unser Ziel zu erreichen:  20 bahnbrechende Medikamente zur Behandlung der Krankheiten mit der größten gesellschaftlichen Belastung bereitzustellen. Unsere Arbeit, unser täglicher Einsatz und unser Engagement bedeuten für sehr viele große Hoffnung und Zuversicht und deswegen müssen wir anders denken und arbeiten. Mit dem Patient im Fokus setzen wir auf eine neue Organisation und zwar #WIRGEMEINSAM in SDPM! ​ Deine Aufgaben Als  Senior Quality Assurance Manager Value Streams / Qualified Person (m/w/d) förderst Du aktiv die Umsetzung unserer Lean-Mindset Kultur unter Berücksichtigung der Pharma Technical Operations (PT) Behaviours und Lean-Methoden und lebst diese vor. Du bist im Lead bzgl. der Sicherstellung der Harmonisierung und kontinuierlicher Verbesserung einzelner Prozesse und Vorgehensweisen in Abstimmung und Koordination mit den anderen Value Streams am Standort. Be a coach! Operatives und strategisches GMP-Coaching aller Funktionen innerhalb und bei Bedarf ausserhalb des Value Streams (VS) sowie die Ausbildung angehender Apotheker im Rahmen des Pharmaziepraktikums in  qualitativen Aspekten der Arzneimittelherstellung übernimmst Du ebenfalls im Zuge deiner Tätigkeit Darüber hinaus übernimmst Du folgende spannenden Aufgaben:  Lokale QA-Tätigkeiten, hierfür bist Du primär in Mannheim vor Ort * Du unterstützt aktiv die Patientenversorgung mit kommerziellen und klinischen Arzneimitteln durch Sicherstellung einer GMP-konformen und termingerechten Freigabe von Arzneimittelchargen. Die Berücksichtigung der gesetzlichen, regulatorischen und Roche internen Vorgaben sind Dir hierbei besonders wichtig. * Selbständige Bearbeitung und Qualitätsbewertung komplexer Unplanned Events (UPE) * Bei Bedarf Leitung und Koordination des lokalen Triage Teams zur Bearbeitung und Root-Cause-Analyse (RCA) von UPS innerhalb des verantworteten VS * Coaching und Feedback von/an (Nicht-)Quality Vertretern im VS zur Bearbeitung von UPE sowie bei Bedarf selbständige Bearbeitung und Koordination mit beteiligten Funktionen zur Bearbeitung von Planned Events (PE) * Erstellung, Aktualisierung und (in Absprache mit Schnittstellen und Kollegen) Umsetzung eines inspektionsfesten Konzepts zur Quality Oversight sowie Vertretung von Qualitätsaspekten des VS, aktive Unterstützung und Teilnahme an Audits und Selbstinspektionen * Abschließende, zusammenfassende Qualitätsbewertung von Bulk- und FINP Chargen und Koordination zur Chargenfreigabe notwendiger Aktivitäten * Aufgrund der arzneimittelrechtlichen Vorgaben ist für diese Tätigkeit überwiegend eine vor Ort Präsenz am Standort notwendig. Qualified Person/Verantwortung als Sachkundige Person nach §14 AMG * Verantwortlich, dass jede Charge des Arzneimittels entsprechend den Vorschriften über den Verkehr mit Arzneimitteln hergestellt und geprüft wurde. Batch Confirmation gemäß Konzernvorgaben (Freigabe von Halbfertigware zur Weiterverarbeitung in anderen Roche Herstellungsstätten) * Verantwortlich für die die Freigabe zum Inverkehrbringen des Arzneimittels unter Beachtung von §16 und 17 AMWHV * Prüfen arzneimittelrechtlicher Voraussetzungen bei der Ein- und Ausfuhr von Ausgangsstoffen, Verpackungsmittel und Arzneimitteln. Dabei wird die Beantragung für Erweiterungen und/oder Änderungen bei der zuständigen Behörde an die Abteilung Q-Systems  und Compliance delegiert   Das bringst Du mit  Du bist eine positiv denkende, integre und selbstreflektierende Persönlichkeit mit starken kommunikativen Fähigkeiten. Du hast ein offenes Ohr für die täglichen Herausforderungen deiner Kolleg*innen und schaffst ein Klima der gegenseitigen Unterstützung. Du handelst als Teamplayer, hörst aktiv zu und bietest ausreichend Raum, damit andere ihre Ideen ausdrücken können. Du stellst Fragen, um zu verstehen, sprichst kontroverse Themen offen und ehrlich an. Darüber hinaus motivierst Du alle mit deiner Can-Do-Einstellung. In diesem Sinne treibst du eine neue Denkweise und Mindset voran, die es für die erfolgreiche Arbeit in Wertströmen benötigt. * Du  verfügst  über ein abgeschlossenes naturwissenschaftliches Studium,  sowie über eine Approbation als Apotheker. Du blickst auf eine mehrjährige Berufserfahrung ( 7-10 Jahre)  in der Pharmazeutischen Industrie in der Qualitätssicherung bzw. auf dem Gebiet der pharm. Herstellung, pharm. Technologie, Qualitätssicherung/-kontrolle zurück. Du verfügst über die Kompetenzen um gemäß §14 AMG als Qualified Person zu fungieren.   Darüber hinaus zeichnen Dich folgende Kompetenzen aus: * Prozessverständnis sowie sehr gute GMP-Kenntnisse (für alle Herstellprozessschritte des VS) * Sehr gute Kenntnisse des nationalen und internationalen Arzneimittelrechts im Hinblick auf Qualitätssicherung und Gute Herstellungspraxis für Arzneimittel (AMG, AMWHV, EU Regularien, FDA-Vorgaben, sowie spezielle Japanische Qualitätsaspekte)  * Fähigkeit zur kontinuierlichen Prozessverbesserung und Unterstützung Make, Assess & Release, um zuverlässig unsere Patienten mit unseren Arzneimitteln in der richtigen Qualität, Menge und Zeit zu beliefern * Mehrjährige Erfahrung im Umgang mit internationalen Schnittstellen * Selbstständige Entwicklung von fachlichen und strategischen Konzepten im Rahmen des VS oder Standorts sowie selbstständige Bearbeitung auch komplexer Fragestellungen ggf. mit globalen Schnittstellen * Communication is key! Du verfügst über hervorragende Kommunikationsfähigkeiten In Deutsch und Englisch, sowohl auf lokaler als auch auf globaler Ebene * Eine unternehmerische Denkweise mit Blick auf den Gesamtprozess (“End to End”) und die Fähigkeit in einem sich ständig veränderndem Umfeld konstante Leistung auf hohem Niveau zu erbringen Bewerbungsunterlagen – ganz pragmatisch: Wir bitten Dich um einen aktuellen Lebenslauf und deine offiziellen (Bildungs-) Zeugnisse/Nachweise. Weitere Dokumente werden derzeit nicht zwingend benötigt. Bitte beachte vor Absendung der Bewerbung, dass im Nachgang keine weiteren Dokumente hinzugefügt werden können. Bewirb Dich jetzt – wir freuen uns! Soweit so gut? Es geht noch besser. Hier unsere TOP 5 BENEFITS für dich am Standort Mannheim  * Langzeitkonto: Roche bietet dir die Möglichkeit, einen Teil deines Entgeltes einem Langzeitkonto zuzuführen, um es zur Finanzierung von Freistellungen während des Erwerbslebens (z. B. für eine Auszeit, zur Weiterbildung usw.) oder auch für einen gleitenden Übergang in den Ruhestand verwenden zu können.  * Vorsorgeplan 2007:  Mit dem „Vorsorgeplan 2007“ bietet Roche neben der gesetzlichen Rentenversicherung ein zusätzliches Einkommen im Alter. Ab dem 62. Geburtstag kannst du frei wählen, wann du deine betriebliche Altersrente erhalten möchtest.  * Work-Life-Balance: Als führendes Gesundheitsunternehmen wissen wir, dass eine Kultur, die Work Life Balance und Gesundheit groß schreibt, der Schlüssel zum Erfolg ist. * Attraktivität des Standorts: Mannheim ist die zweitgrößte Stadt in Baden-Württemberg und im Herzen der Metropolregion Rhein-Neckar. Attraktive Kultur- und Freizeitangebote, eine Vielfalt an internationalen Restaurants, zahlreiche Cafés aber auch Parks und Grünanlagen warten darauf, von dir erkundet zu werden! * Kinderbetreuungsplätze, Kinderbetreuungszuschuss, Risikoabsicherung, Sprachkurse und Interne Weiterbildungsmöglichkeiten sind nur einige der vielen weiteren Benefits, die dich erwarten werden.  Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Tu es passionné(e) par la technique et la gestion d’équipe ? Tu veux contribuer à des projets concrets liés à la durabilité et à la performance énergétique ? Alors cette fonction est faite pour toi ! Tes missions principales

En tant que Site Supervisor en électricité, tu joues un rôle de premier plan dans la coordination des activités d’un site technique.

🔧 Opération & Technique

• Organiser et coordonner les activités d’une équipe de 10 techniciens : planning, répartition des tâches, accompagnement quotidien.
• Établir des diagnostics de pannes complexes et garantir des interventions de qualité.
• Suivre et valider les prestations sur le terrain, contrôler la qualité des interventions.
• Gérer les stocks de matériel et suivre les commandes techniques.
• Participer aux audits techniques et accompagner les équipes pendant ceux-ci.

📝 Reporting & communication

• Rédiger des rapports d’intervention clairs et complets.
• Assurer la communication avec le client, participer aux réunions de suivi.
• Transmettre les mises à jour techniques à l’équipe et au service interne.

🎓 Profil recherché

• Formation : Bachelier technique (ou expérience équivalente).
• Expérience : Minimum 5 ans dans un rôle technique, avec une première expérience réussie en management d’équipe.

Compétences techniques :

• Maîtrise des installations électriques basse, moyenne et haute tension.
• Capacité à diagnostiquer et résoudre des pannes complexes.

Langues : Français courant. L’anglais est un atout.

Certificats : VCA, BA4/BA5 souhaités.

Jobbeschreibung Karriere als „Vertriebsassistent im Innendienst für die telefonische Kaltakquise“ bei FINEST SOLUTION - ein Job der Dich privat & beruflich unfassbar weiterentwickelt UND Dich wirklich erfüllt. Als neues Teammitglied kontaktierst Du vorselektierte Firmen im CRM, um den Bedarf an zusätzlichen Mitarbeitern zu ermitteln. Ideal für fleißige Persönlichkeiten, die aktiv potenzielle Kunden anrufen, das Interesse für unsere Dienstleistung wecken, das Potenzial überprüfen und anschließend Termine für unsere Personalberater ansetzen. Über uns Als neues Teammitglied arbeitest Du jeden Tag mit Motivation und Leidenschaft daran, gemeinsam die erfolgreichste Personalberatung in Deutschland zu werden. Mit unserem FINEST Recruiting-System helfen wir IT-Unternehmen bei der Gewinnung und Bindung von Fach- und Führungskräften. Damit lösen wir, trotz Fachkräftemangel, eine große Wachstumsbremse im Mittelstand. Ergreife jetzt die einmalige Chance, Dein Potenzial frei zu entfalten, Dich selbst weiterzuentwickeln und über Dich hinauszuwachsen. Deine Verantwortlichkeiten bei uns • Telefonische Kaltakquise: Aktive Erstkontaktaufnahme mit potenziellen Kunden durch täglich 100 Anwahlversuchen bei unterschiedlichen Firmen • Beratungstermine legen: Wecken des Kundeninteresses, um Beratungstermine für unsere Personalexperten anzusetzen • CRM-Pflege: Akribische Pflege von Kundendaten im CRM-System • Kurzberatung: Beratung und Analyse der IST- und SOLL Situation unserer Kunden hinsichtlich ihrer Unternehmensziele und Hilfestellung zu unseren Dienstleistungen Vorkenntnisse sind nicht notwendig. Du wirst intensiv eingearbeitet und lernst einen bewährten Prozess kennen, welchen Du bei deiner täglichen Arbeit anwenden wirst. Dein neuer Arbeitsalltag • 08:00 – 08:10: Teammeeting zum Tagesstart o Tagesvorbereitung und Aktualisierung zum neuesten Stand • 08:10 – 09:00: Persönliche Weiterbildung o Durchführung von Verkaufsrollenspielen im Team zur Verbesserung der rhetorischen Fähigkeiten • 09:00 – 12:00: Fokussierte Arbeitsphase (Beastmode) o Intensive Kundenakquise mittels Powerdialer, der automatisch alle Rufnummern wählt, ohne Unterbrechungen oder Ablenkungen • 12:00 – 13:00: Gemeinsame Mittagspause o Stärkung im Team, um Energie für den Nachmittag zu sammeln • 13:00 – 17:00: Zweite fokussierte Arbeitsphase (Beastmode) o Fortsetzung der fokussierten Telefonakquise ohne Mittagstief • 17:00: Tagesreflexion & wohlverdienter Feierabend o Zeit zum Auftanken und Erholen für den nächsten Arbeitstag Das zeichnet Dich aus • Du telefonierst gerne und liebst es, mit anderen Menschen zu kommunizieren • Du findest Freude an wiederholenden Aufgaben • Du bist fähig, konstant gute Leistungen zu erbringen und Dich selbst zu disziplinieren • Du bist durchsetzungsstark, fleißig & leistungsbereit • Du bist zielorientiert, hartnäckig, ausdauernd, loyal & zuverlässig • Du bist neugierig, Dich unaufgefordert vertrieblich weiterzuentwickeln • Du hast ein ausgeprägtes Gespür für Kundenwünsche • Du hast die Fähigkeit, bestehenden Prozessen zu folgen und diese zu optimieren • Du bist fit im Umgang mit PC und Standardsoftware • Du hast eine fehlerfreie schriftliche & mündliche Ausdrucksform in Deutsch Wenn Du Dich angesprochen fühlst und bereit für Deinen großen beruflichen Durchbruch bist, dann bewirb Dich jetzt und starte endlich Deine Wunschkarriere! PS: Du möchtest wechseln? Das bleibt unter uns! Falls Du Dich in einem ungekündigten Arbeitsverhältnis befindest, sichern wir Dir natürlich höchste Vertraulichkeit Deiner Bewerbung zu. Wir werden nur mit Deiner Zustimmung den aktuellen oder ehemaligen Arbeitgeber kontaktieren. Telefoninterviews und Vorstellungsgespräche gerne auch nach Feierabend oder am Wochenende. Du erhältst Vergütung & Urlaub • Überdurchschnittliche Vergütung: Bruttomonatsgehalt, je nach Erfahrung: 2500 € - 3500 € / 30.000 € - 36.000 € (jährlich) • Leistungsorientierte Vergütung: Durch variable Bonussysteme kannst Du Dich langfristig am Firmenerfolg beteiligen (und in bestimmten Abteilungen, wie z.B. im Sales, ungedeckelt Geld verdienen) • Bis zu 30 Urlaubstage: Starte bei 26 Tagen & erhalte für jedes Jahr Zugehörigkeit einen Urlaubstag mehr • Zeiterfassung: Überstunden müssen nicht abgegolten werden Zuschüsse & Vergünstigungen • Vergünstigte/kostenlose Verpflegung: Mittagessen täglich über eine Lunch App bestellbar • Gesunde Verpflegung: Vitale Snacks, Supplemente, Proteinshakes, heiße und kalte Getränke sowie täglich exotisches Obst sind eine Selbstverständlichkeit • Flexible Mobilität: Jobticket für öffentliche Verkehrsmittel oder ein Tankgutschein i.H.v. 50 € • Weitere Gutscheine: Monatlich aufgeladene Kreditkarte i.H.v. 50 € für private Nutzung • Personalrabatte: Über Corporate Benefits erhältst Du satte Rabatte auf über 800 Top- Markenanbieter für andere Produkte und Dienstleistungen • Weitere Zuschüsse: Betriebliche Altersvorsorge & Zuschüsse zu vermögenswirksamen Leistungen • Zuschüsse zu Vereinsmitgliedschaften: Deine Sportaktivitäten werden finanziell gefördert (Fitness, Ballsport, Schwimmen, Tennis etc.) • Geförderte Anti-Stress-Programme: Betriebliches Gesundheitsmanagement, Gesundheitskurse, Entspannungstechniken, Meditation oder Massagen Zusammenarbeit & Führung • Repräsentativer Standort: Genieße den Ausblick und arbeite gleichzeitig am schönsten Arbeitsplatz, direkt mitten in der Innenstadt Hamburgs – an der Mönckebergstraße • Feinste Büroräumlichkeiten: Luxuriöse Arbeitsplätze, hochwertige Möblierung mit höhenverstellbaren Schreibtischen und bodentiefen Fenstern, welches ein komfortables & tageslichtdurchflutetes Arbeitserlebnis schafft. Ebenfalls erhältst Du ein brandneues MacBook • Krisensicherer Arbeitsplatz: Jede Person, die wir einstellen, soll langfristig mit uns wachsen. Das Ziel jeder Einstellung ist eine unbefristete Übernahme • Slack Days: Gemeinsam mit dem Team schaffen wir Freiräume, um kreativ an neuen innovativen Ideen zu arbeiten • Mitreißendes Umfeld: Dich erwartet ein hungriges, motiviertes und ergebnisorientiertes Umfeld, das jeden Tag 120 % gibt. Daher ziehen wir alle am gleichen Strang und motivieren uns gegenseitig Bestleistungen zu erzielen und persönlich zu wachsen • Leistung zahlt sich aus: Lass Dich mit Incentive-Reisen für besondere Leistungen & Erfolge ausgezeichnet belohnen. Auch gemeinsame Veranstaltungen, wie z.B. Firmenevents, After Office Parties etc. für alle Teammitglieder mit Angehörigen, sorgen für Abwechslung im Alltag • Flache Hierarchien: Ein respektvolles und wertschätzendes Miteinander auf echte Augenhöhe gepaart mit kurzen und schnellen Entscheidungswegen, sorgt für mehr Zusammenhalt im Team • Maximale Transparenz: Durch regelmäßige Befragungen der Mitarbeiterzufriedenheit, Zielund Feedbackgespräche und Firmensitzungen, um über den Stand und die Entwicklung der Firma zu informieren, sorgen wir für glückliches und zielorientiertes Arbeiten • Ausführliche Einarbeitung: Du wirst bei uns intensiv und digital mit Videoanleitungen eingearbeitet. Es erwartet Dich exklusives Wissen, welches sofort angewendet werden kann Weiterbildung & Karriere • Fördern & fordern: Dein Aufgabengebiet wird nie langweilig. Durch abwechslungsreiche und interessengerechte Aufgaben und Verantwortlichkeiten sorgen wir für ein angemessenes Anspruchsniveau • Geförderte Persönlichkeitsentwicklung: Du bekommst Zugriff auf zahlreiche E-Learning Plattformen, die einen Gegenwert von weit über 100.000 € haben. So kannst Du Dich persönlich und fachlich in den verschiedensten Bereichen durch selbstgesteuertes Lernen weiterbilden • Prächtige Aufstiegschancen: Aufkommende Führungspositionen werden primär intern besetzt, daher hast Du Chancen auf attraktive Karrieremöglichkeiten. Außerdem werden Karriereplanungen auf Basis Deiner individuellen Wünsche berücksichtigt • Teilnahme an exklusiven Events: Gemeinsam sind wir auf relevanten Messen und Live-Events unserer Branche vertreten. Somit erhältst Du den Zugang zu diesen Events und den direkten Kontakt zu Top-Speakern der Branche Image & Außenwirkung • Hoher Mehrwert: Unsere Dienstleistung wird von unseren Kunden massiv geschätzt und das Team ist sehr stolz darauf • Employer Branding: Etablieren einer Arbeitgebermarke durch entsprechende Marketing- Maßnahmen • Anerkennung: Als Firma engagieren wir uns sozial, indem wir regelmäßig an gemeinnützige Vereine spenden Weitere 14 Gründe, jetzt bei FINEST SOLUTION durchzustarten Deine Entwicklung im Fokus 1. Ein Anschreiben oder klassische Bewerbungsunterlagen sind für den Einstieg nicht erforderlich 2. Alles Nötige wird Dir von Grund auf beigebracht, inklusive einer intensiven Einarbeitung 3. Während Deines Onboardings steht Dir ein persönlicher Ansprechpartner zur Verfügung, bei dem Du alle Deine Fragen loswerden kannst 1. Es erwarten Dich wertvolle Fähigkeiten, die Dir beruflich und privat zugutekommen 2. Du erhältst die Möglichkeit, echte Verantwortung zu übernehmen 3. Es bieten sich Aufstiegsmöglichkeiten in einem wachsenden Unternehmen, wo Du immer mehr Verantwortung tragen kannst 1. Täglich siehst Du das klare Ergebnis Deiner Arbeit und kannst Deine Erfolge direkt messen 2. Eine langfristige Zusammenarbeit steht im Vordergrund 3. Deine Ideen sind stets willkommen und werden geschätzt 4. Eine stärkenorientierte Unternehmenskultur ermöglicht es Dir, das zu tun, was Du liebst und worin Du gut bist Profitiere von einem zielstrebigen Team 1. Werde Teil eines hochmotivierten Teams 2. Von Beginn an bist Du bei etwas Großem dabei 3. Ein Team, das Spaß an der Arbeit hat und eine positive Einstellung mitbringt 4. Regelmäßige Team-Veranstaltungen und Events stärken den Zusammenhalt Ergänzende Informationen: Anforderungen an den Bewerber: Erweiterte Kenntnisse: Akquisition, Terminplanung, -überwachung, Kundenberatung, -betreuung

Are you commercially minded and do you enjoy working with customers? Are you looking for a job that is never the same and where you get opportunities to grow?

Then maybe you are our new CUSTOMER CARE REPRESENTATIVE!

For our client, the largest private rail freight operator in Europe, we are looking for a customer care representative to join the Freight Force.

As a customer care representative you will: Process owner for the booking & check-in process

• You accept bookings on customer request
• You make bookings yourself of containers and wagons on trains and you send the booking instructions and agreements to Order Management
• You inform and make the customer acquainted with the Customer Portal so that he is able to makes his own bookings. You assist the customer in every step of the booking process.
• You manage changes of the original booking
• You check if basic commercial data is known and is supported via the Customer Portal. If no, you inform and request assistance from Inside Sales to amend lacking commercial information
• You rectify the missing and/or wrong contract number for import orders to ensure quick O2C
• You make sure that all booking details are correct and that there are no anomalies that can slow down the order-to-cash process
• You prepare template of the railway bill/consignment note.
• You make the consignment note (as a paid service or if in high special need for assistance)

Commercial tasks

• You are able to maximize the fill rate of each train by finding the extra box/wagon and by consulting the customer on a professional and commercial way (based on parameters of Commercial Margin Management)
• You manage the customer relation daily and (pro-) actively to create a lock-in opportunity and retain Customer satisfaction.
• You build a customer relationship through high standard service delivery and execution.
• You highten awareness and inform the client of successful products
• You inform and share knowledge with other stake-holders within the company to inform and update on this new transport relation

Customer behavior

• You discuss and try to understand the booking behaviors and needs of the Customer via commercial discussions based on KPI’s (in relation to SLA)
• You sharing info about the customer behavior with commercial stake-holders (commercial Margin Management/Key accountmanagers/Inside Sales/...)

Communication

• You are pro-actively by thinking with the customer, assessing and acting before possible incidents.
• You assure the tracking & tracing (within office hours) via Customer Portal and other ways (digitalization is key and our future aim)
• You receive and assist the Customer with his complaint within our organisation and stakeholders

Who are we looking for?

As a Customer Service Representative, you are primarily focused on customer service. You have a commercial mentality and are able to communicate with the customer in a professional way.

• You have a bachelor degree or equivalent through experience;
• You have strong communication skills and are able to understand and translate the customers needs;
• You speak English fluently. A good knowledge of French and Dutch is required. Knowledge of German or another language is a plus;
• You have experience in managing an account and you are able to work on customer relations and loyalty;
• You have knowledge of the various Microsoft Office programs and are quick to learn proprietary systems;
• You are organized, detail-oriented and have the drive to work in a commercial and professional manner;
• You have the necessary persuasiveness and commercial flair, are proactive and can work alone as well as in a team;
• You are a multitasker and are someone who values efficiency;
• You can cope with a changing environment.

Deze rol biedt je de kans om jouw commerciële talent en communicatieskills volledig te benutten. is dit jouw perfecte match? Solliciteer dan snel voor de job als Customer Service Medewerker in Tielt!

· Je bent het eerste aanspreekpunt voor klanten en behandelt hun vragen vlot.

· Je stelt promoties voor en contacteert bestaande klanten.

· Je volgt onvolledige bestellingen op en zoekt oplossingen.

· Je leert nieuwe producten kennen en helpt mee met order entry.

· Je maakt offertes op en ondersteunt de buitendienst.

Ben jij de kandidaat die we zoeken? Dan herken je jezelf in het volgende:

· Je beschikt over relevante ervaring in een customer‑service functie

· Je werkt vlot met MS Office en een ERP‑systeem.

· Je spreekt perfect Nederlandse en communiceert vlot in het Frans.

· Je bent commercieel, proactief en durft initiatief nemen.