Zara Bogstadveien our Store in Norway is looking for part time Sales Assistants.
You will support with a 15 hour contract basis the shop floor team and stockroom team.
About us
Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.
How we imagine you
You are passionate, curious, motivated and dynamic, with something different to contribute. You are a multitasker, creative, unstoppable and proactive. You love fashion and celebrate self-expression. You shine in a fast-paced environment, where you can be yourself around talented people like you!
Having previous retail experience is a plus, but what we care most about is that you want to learn and grow with us. At Inditex you will find more than a job.
What we expect from you
From day one you`ll work on a team and have your own voice. You`ll develop your skills and be given responsibilities. You'll have all the tools at your fingertips to make a difference. As a Sales Assistant, part of your responsibilities will be:
Deliver a high level of customer service
Support the cash desk and delivery team
Understand the latest fashion trends
Replenish the shop floor
Support other store functions when needed
What we offer
You will also receive 25% discount to buy the latest trends in any of our brands available in Norway. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs - we never stop learning!
We are committed to ensure that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long term conditions. If you are interested in this position and believe that you match the required profile, please apply via Inditex careers or send your CV to keisic@dk.inditex.com
Om arbeidsgiveren:
About us
Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.
Servisní technik pro gastro zařízení, Mechanici a opraváři elektronických přístrojů
MONACO int. s.r.o.
Czechia, Praha
Kheková Radka, tel.: 608325387, e-mail: hr@monacoint.com
Společnost Monaco int. s.r.o. působí na českém a slovenském trhu více než 30 let. Zaměřuje se na dovoz a prodej technologického vybavení pro gastronomii, široký sortiment stolního, kuchyňského a banketového vybavení pro hotely a restaurace, kompletního vybavení pro pizzerie, cukrárny a výrobny od strojního vybavení po suroviny, včetně receptur a zaškolení. Dále nabízíme široký sortiment cukrářských, zmrzlinářských a pekařských surovin, pomůcek a doplňků pro cukrárny a výrobny. Od roku 2010 provozujeme vlastní e-shop.
Aktuálně hledáme vhodné kandidáty do našeho servisního týmu na obsazení pozice:
Servisní technik pro gastro zařízení
Servisní tým poskytuje našim zákazníkům záruční i pozáruční servis v oblasti oprav zařízení pro gastro provozy. V tuto chvíli rozšiřujeme náš tým a rádi bychom našli servisního technika elektro, který by nám pomohl zvládnout naše současné i budoucí projekty.
Klíčové zodpovědnosti
servisní činnosti gastro zařízení u našich zákazníků v rámci České republiky
kontrola a diagnostika závad
opravy závad elektrických a ostatních komponentů gastro vybavení
Požadavky:
SŠ elektrotechnického směru
platné osvědčení dle Nařízení vlády 194/2022 (dříve vyhláška 50 §5)
řidičský průkaz sk. B a ochotu cestovat
praxe (elektrotechnická oblast), ideálně v oboru gastro zařízení
zručnost, důraz na detail, pečlivost, iniciativu a samostatnost
spolehlivost a chuť učit se novým věcem
týmový duch
Na co se u nás můžete těšit?
Pracovní smlouvu na dobu neurčitou
Zázemí česko-italské rodinné firmy – s tím souvisí neomezené množství dobré italské kávy
Testování námi vyrobených dobrot – máme dobrou zmrzlinu a další produkty
Zaměstnanecké slevy na náš sortiment
Multisport Karta
Stravenkový paušál
Pokud Vás tato pozice zaujala a máte odpovídající zkušenosti, zašlete nám, prosím, Vaše CV na email: hr@monacoint.com
Pro výběrové řízení na tuto pozici bude společnost Monaco int.. s.r.o., IČO 60471271, Mladoboleslavská čp. 209 Praha 9, Kbely, PSČ 197 00 jakožto správce zpracovávat Vámi poskytnuté (či z veřejných zdrojů získané) osobní údaje, a to v souladu s obecným nařízením o ochraně osobních údajů (EU)2016/679.
Är du en en naturlig lagspelare, ödmjuk inför nya utmaningar och som alltid ger det lilla extra – inte för att du måste, utan för att du vill? Vill du vara med i ett spännande nytt projekt inom försäkring? Då kan rollen som försäkringssäljare hos Lendo vara helt rätt för dig!
Om tjänsten
I rollen som säljande försäkringsförmedlare blir du en nyckelspelare i att matcha kunders behov med de bästa försäkringslösningarna. Du blir en del av en spännande satsning där fokus ligger på att via kalla samtal hitta nya privatkunder och bygga upp en stark kundbas. Rollen kräver att du är kvalitetsmedveten, trivs i ett högt tempo och inte är rädd för en utmaning!
Du ingår i ett team med 9 försäkringssäljare där samarbete och teamkänsla är centralt. Innan du tar ditt första samtal går du en certifierad försäkringsutbildning och får full tillgång till säljmaterial och coachning. Du får en dedikerad teamchef som stöttar dig varje dag för att du ska känna dig trygg i din nya roll.
Du erbjuds
Detta är ett konsultuppdrag via oss på Academic Work.
Ett långsiktigt uppdrag med möjligheter till anställning hos Lendo på sikt.
En dedikerad konsultchef på Academic Work.
Grundlön + attraktiv rörlig ersättningsmodell utan tak.
Hybridjobb = Flexibilitet att jobba hemifrån och hänga med kollegorna på kontoret. Obligatoriska kontorsdagar är onsdagar och torsdagar.
Kul på jobbet (på riktigt) – AW:s, teamhäng och en arbetsplats där de skrattar mycket och peppar varandra.
Karriärmöjligheter – Kanske vill du stanna och växa inom Lendo? (De hoppas såklart det!) Kanske vill du ha en merit som sticker ut på CV:t? Oavsett vilket, öppnar det här jobbet många dörrar och är en spännande och säljdriven arbetsmiljö med goda utvecklingsmöjligheter.
Utökad erfarenhet och kunskap inom försäkringar.
Arbetsuppgifter
Det handlar om att lyssna, förstå och guida Lendos försäkringskunder – inte att tvinga på någon något de inte behöver. Här är ett axplock av vad du kommer att göra en vanlig dag:
📞 Kontakta kalla kunder via telefon – personer känner till Lendo men som inte har försäkringar idag.
💡Genomföra behovsanalyser och guida kunden till rätt försäkringslösning.
🚀 Identifiera affärsmöjligheter och skapa mervärde för kunden.
🔍 Du skapar trygghet. Försäkringar kan vara svåra att förstå, men du gör det lätt för kunden genom att förklara Lendos försäkringsprodukter på ett enkelt och tydligt sätt.
🎯 Arbeta med hög telefonaktivitet och tydliga mål.
Vi söker dig som
Har en avslutad gymnasieexamen.
Har erfarenhet av en serviceinrikad roll och känner dig redo att ta första klivet inom sälj.
Är kommunikativ, strukturerad och trivs i ett högt tempo.
Talar och skriver flytande på svenska och behärskar engelska väl.
För att lyckas i rollen har du följande personliga egenskaper:
Serviceinrikad: Du skapar snabbt förtroende och får kunder att känna sig bekväma.
Ödmjuk: Du har en vilja att ständigt lära dig nya saker och är inte rädd för det som är nytt.
Målmedveten: Du gillar att arbeta mot mål, du ger inte upp och trivs med att arbeta i ett högt tempo.
Vår rekryteringsprocess
Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas.
Vill du vara med i ett spännande nytt projekt inom försäkring? Är du en målinriktad person med passion för försäljning och trivs med en rörlig ersättningsmodell? Då kan rollen som försäkringssäljare hos Lendo vara helt rätt för dig!
Om tjänsten
Som försäkringsförmedlare i Lendos nya satsning får du en nyckelroll i att utveckla relationen med befintliga försäkringskunder. Du kontaktar kunder som redan har en försäkring via Lendo och erbjuder kompletterande försäkringar utifrån kundens behov. Du arbetar mot tydliga mål och får kontinuerlig coachning och stöd från din närmaste chef.
Du ingår i ett team med elva försäkringssäljare där samarbete och teamkänsla är centralt. Tjänsten inleds med en gedigen introduktion som inkluderar utbildning i försäljning, Lendos produkter och branschen. Du får även medlyssna på samtal med kollegor för att utveckla din egen försäljning. Din utveckling fortsätter sedan med löpande utbildning och coachning – både från din chef och våra erfarna säljare.
Arbetsuppgifter
Det handlar om att lyssna, förstå och guida Lendos försäkringskunder – inte att tvinga på någon något de inte behöver. Här är ett axplock av vad du kommer att göra en vanlig dag:
📞 Kontakta befintliga försäkringskunder via telefon – personer som har en av Lendos försäkringar idag men inte hela paketet.
💡Genomföra behovsanalyser och guida kunden till rätt försäkringslösning.
🚀 Identifiera affärsmöjligheter och skapa mervärde för kunden.
🔍 Du skapar trygghet. Försäkringar kan vara svåra att förstå, men du gör det lätt för kunden genom att förklara Lendos försäkringsprodukter på ett enkelt och tydligt sätt.
🎯 Arbeta med hög telefonaktivitet och tydliga mål.
Vi söker dig som
Har en avslutad gymnasieexamen.
Har erfarenhet av försäljning, gärna via telefon.Det är viktigt att du har en naturlig känsla för försäljning och en vilja att skapa kundvärde där du ser en möjlighet i varje samtal.
Är kommunikativ, strukturerad och trivs i ett högt tempo.
Talar och skriver flytande på svenska och behärskar engelska väl.
För att lyckas i rollen har du följande personliga egenskaper:
Du gillar att prata med människor. Du skapar snabbt förtroende och får kunder att känna sig bekväma.
Du är serviceinriktad. Ditt mål är alltid att kunden ska känna sig trygg och nöjd med sitt val.
Du gillar att arbeta mot mål. Inte för att någon tvingar dig, utan för att du själv gillar känslan av att lyckas.
Lendo erbjuder:
💰Grundlön + attraktiv rörlig ersättningsmodell, samt grymma förmåner.
🏡 Hybridjobb = Flexibilitet att jobba hemifrån och hänga med kollegorna på kontoret. Obligatoriska kontorsdagar är onsdagar och torsdagar.
🎉 Kul på jobbet (på riktigt) – AW:s, teamhäng och en arbetsplats där de skrattar mycket och peppar varandra.
📈 Karriärmöjligheter – Kanske vill du stanna och växa inom Lendo? (De hoppas såklart det!) Kanske vill du ha en merit som sticker ut på CV:t? Oavsett vilket, öppnar det här jobbet många dörrar och är en spännande och säljdriven arbetsmiljö med goda utvecklingsmöjligheter.
🎯Utökad erfarenhet och kunskap inom försäkringar.
Vår rekryteringsprocess
Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas.
OBS: Lendo tillämpar provanställning och bakgrundskontroller inför kontraktskrivning.
RESEARCH SCIENTIST IN MODEL-DRIVEN ENGINEERING AND LOW-CODE DEVELOPMENT (m/f)
Luxembourg Institute of Science and Technology - LIST
Luxembourg, ESCH-SUR-ALZETTE
Fixed term contract | Belval | 24 Months
Are you passionate about research? So are we! Come and join us
The Luxembourg Institute of Science and Technology (LIST) is a Research and Technology Organization (RTO) active in the fields of materials, environment and IT. By transforming scientific knowledge into technologies, smart data and tools, LIST empowers citizens in their choices, public authorities in their decisions and businesses in their strategies.
Do you want to know more about LIST? Check our website: https://www.list.lu/
How will you contribute?
You will be contributing to the BESSER project and joining Dr. Jordi Cabot's team (20+ members).
BESSER is aimed at building better smart software faster with a combination of low-code / model-driven and Artificial Intelligence techniques. As part of your work, you will be studying what abstractions and modeling perspectives are needed to facilitate the modeling of today's hybrid and complex systems and how we can go from these specifications to the final running system.
As part of this discussion, you'll also be evaluating in what parts of the process AI can be helpful and how to minimize the drawbacks of using AI. Not only in terms of the non-determinism but also in terms of the social impacts.
You will be working not only on the research aspects but also on their concrete implementation on top of the BESSER platform itself and on the empirical evaluation of the impact of your contributions.
A combination of software, modeling, AI, and empirical analysis techniques will be used.
You will be in charge of:
· Extending the BESSER platform with new modeling perspectives and components
· Develop hybrid software systems with BESSER to tackle the needs of industrial projects
· Adapt BESSER to the needs of such projects
· Empirically evaluating the quality and impact of BESSER compared to other software development processes (including vibe coding)
· Ensuring the scalability and quality of the platform under different conditions
· Study how BESSER can be adapted to facilitate responsible software development, e.g. embedding best practices in the code generators to ensure the final code is free from bias, is energy-efficient, …
· Participating to research papers and materials presenting and promoting BESSER
Is Your profile described below? Are you our future colleague? Apply now!
Education
· PhD in Computer Science or similar. Research engineers with deep expertise in these topics could also be considered.
Experience and skills
· Low-code/no-code and other modelling approaches are a must
o AI experience “only” is not enough
· Use of LLMs in software engineering
· Software language engineering (e.g. grammars, parsers…)
· Conducting and publishing research in this field
· Excellent communication skills
Language skills
· Fluency in English (and French), both oral and written. Other relevant languages are considered to be an asset.
Your LIST benefits
· An organization with a passion for impact and strong RDI partnerships in Luxembourg and Europe that works on responsible and independent research projects
· Sustainable by design, empowering our belief that we play an essential role in paving the way to a green society
· Innovative infrastructures and exceptional labs occupying more than 5,000 square metres, including innovations in all that we do
· An environment encouraging curiosity, innovation and entrepreneurship in all areas
· Personalized learning programme to foster our staff's soft and technical skills
· Multicultural and international work environment with more than 50 nationalities represented in our workforce
· Diverse and inclusive work environment empowering our people to fulfil their personal and professional ambitions
· Gender-friendly environment with multiple actions to attract, develop and retain women in science
· 32 days' paid annual leave, 11 public holidays, 13-month salary, statutory health insurance
· Flexible working hours, home working (not remote) policy and access to Digital lunch vouchers
Apply online
Your application must include:
· A motivation letter oriented towards the position and detailing your experience
· A scientific CV with contact details
· List of publications (and patents, if applicable)
· Contact details of 2 references
Please apply ONLINE formally through the HR system. Applications by email or Linkedin message will not be considered.
Application procedure and conditions
We kindly request applicants to provide their nationality for statistical purposes only, as part of our commitment to promoting diversity and ensuring equal opportunities in our workforce. This information will be kept confidential and will not be used for any discriminatory purposes.
LIST is dedicated to maintaining an inclusive work environment and is an equal opportunity employer. We are committed to attracting, hiring, and retaining a diverse workforce. All applicants will be considered for employment without discrimination based on national origin, race, colour, gender, sexual orientation, gender identity, marital status, religion, age, or disability.
Applications will be continuously reviewed until the position is filled. An assessment committee will thoroughly evaluate applications, adhering to guidelines designed to ensure equal opportunities. The primary criteria for selection will be the alignment of the applicant's existing skills and expertise with the requirements mentioned above.
Luxembourg Institute of Science and Technology - LIST
Luxembourg, ESCH-SUR-ALZETTE
Temporary contract | Up to 24 months| Belvaux
Are you passionate about research? So are we! Come and join us
The Luxembourg Institute of Science and Technology (LIST) is a leading Research and Technology Organisation (RTO) that drives innovation for the economy and society in Luxembourg and beyond. With cutting-edge expertise in Natural, Built, Industrial environments, Space, AI, Security and defence technologies. LIST bridges scientific excellence and applied research to design solutions that address real-world challenges and create positive impact.
In 2024, LIST and GOODYEAR signed the second phase of their partnership, 2024-2029, building on the outcomes of their previous collaboration and entering new technological areas as well. GOODYEAR-LIST partnership 2.0 embraces Luxembourg's National priorities, such as Sustainability, Digital transformation and Circular economy, through the execution of five Strategic Research Programs: Data Science for Tires, Tire as a Sensor, End-of-Life Tire Valorization, Sustainable Materials for Non-Pneumatic Tires, Sustainable Materials for Next Generation of Pneumatic Tires, Structure-Process-Properties Relationships.
Do you want to know more about LIST? Check our website: https://www.list.lu/
How will you contribute?
The Luxembourg Institute of Science and Technology (LIST) is seeking to recruit a two-year postdoctoral position to work on the fabrication on Li-ion microbatteries. The project is part of a large R&D framework between Goodyear company and LIST including one topic dealing with the development of “smart tires”. In this general context, the main objective of the project in which the postdoctoral candidate will be integrated is to explore how the configuration of an area of microbatteries can be optimally designed to obtain the best coupling with an energy harvester empowering device.
As such, the selected candidate will have (i), to fabricate and characterize solid state microbatterie(s) (ii), explore how to promote their optimal charging when they are powered by an energy harvester, (iii) work on the integration of such devices in a model tire.
More precisely, together with the teams of LIST scientists in the field of materials dry synthesis, microfabrication or microelectronics, the candidate will be involved in the experimental/operational fabrication of the materials needed for the realization of microbatteries, the control of their internal interfaces, their integration for the realization of the microdevices, as well as their structural/chemical characterizations and electrochemical performances determination (ionic conductivity measurement, areal capacity determinations in liquid or solid electrolyte, rate capacity, etc.). He will additionally have to work on the final protection of the fabricated Li-ion microbatteries. The candidate will be located at LIST (Belvaux) and will have regular contacts with the company.
Is Your profile described below? Are you our future colleague? Apply now!
Education
· You hold a PhD degree with demonstrated theoretical and practical knowledge in Materials science/Material chemistry and Li-ion battery electrochemistry.
Experience and skills
· Proven and mandatory hands-on experience in materials chemistry, Li-ion microbattery fabrication and characterization as well as cleanroom microfabrication.
· Good experience with structural and chemical characterizations using state-of-the art techniques (SEM, DRX, XPS, etc.)
· Experience in PVD and/or ALD is a plus.
· High-level scientific and technological track record related to material chemistry and/or Li-ion battery is a plus.
· Strong communication and interpersonal skills;
· The candidate should be motivated by working with an industrial partner;
· Collaborative skills, initiative, autonomy, result oriented and capacity to work in an interdisciplinary environment.
Language skills
· Fluency in English both oral and written.
· Other relevant languages are an asset.
Your LIST benefits
· An organization with a passion for impact and strong RDI partnerships in Luxembourg and Europe that works on responsible and independent research projects
· Sustainable by design, empowering our belief that we play an essential role in paving the way to a green society
· Innovative infrastructures and exceptional labs occupying more than 5,000 square metres, including innovations in all that we do
· An environment encouraging curiosity, innovation and entrepreneurship in all areas
· Personalized learning programme to foster our staff's soft and technical skills
· Multicultural and international work environment with more than 50 nationalities represented in our workforce
· Diverse and inclusive work environment empowering our people to fulfil their personal and professional ambitions
· Gender-friendly environment with multiple actions to attract, develop and retain women in science
· 32 days paid annual leave, 11 public holidays, 13-month salary, statutory health insurance
· Flexible working hours, home working policy and access to lunch vouchers
Apply online
Your application must include:
· A motivation letter oriented towards the position and detailing your experience
· A scientific CV with contact details
· List of publications (and patents, if applicable)
· Contact details of 2 references
Please apply ONLINE formally through the HR system. Applications by email will not be considered.
Application procedure and conditions
We kindly request applicants to provide their nationality for statistical purposes only, as part of our commitment to promoting diversity and ensuring equal opportunities in our workforce. This information will be kept confidential and will not be used for any discriminatory purposes.
LIST is dedicated to maintaining an inclusive work environment and is an equal opportunity employer. We are committed to attracting, hiring, and retaining a diverse workforce. All applicants will be considered for employment without discrimination based on national origin, race, colour, gender, sexual orientation, gender identity, marital status, religion, age, or disability.
Applications will be continuously reviewed until the position is filled. An assessment committee will thoroughly evaluate applications, adhering to guidelines designed to ensure equal opportunities. The primary criteria for selection will be the alignment of the applicant's existing skills and expertise with the requirements mentioned above.
Please note that by applying you consent to share your application with Dr.Marcel Wirtz, R&D Grant and Partnership Manager, Dr. Jason MIDDELBERG (Innovation Technology Tire Intelligence OE) from Goodyear Luxembourg,
Luxembourg Institute of Science and Technology - LIST E.P.
Luxembourg, ESCH-SUR-ALZETTE
FA-26019 IT OPERATIONS TEAM LEADER
Permanent contract | Belval
Are you passionate about research? So are we! Come and join us
The Luxembourg Institute of Science and Technology (LIST) is a Research and Technology Organization (RTO) active in the fields of materials, environment and IT. By transforming scientific knowledge into technologies, smart data and tools, LIST empowers citizens in their choices, public authorities in their decisions and businesses in their strategies.
Do you want to know more about LIST? Check our website.
How will you contribute?
IT at LIST is an enabler of science. Our infrastructure supports cutting-edge research projects, secure data management, and a hybrid user base that ranges from field scientists to software architects. This is not a corporate production environment - it is a complex, fast-evolving, intellectually stimulating ecosystem.
Your team and environment
Your team - 10 people across 3 areas
Service Desk - 6 agents | first line of support for 840 users across research and administrative functions
Operational Security - 3 specialists | endpoint protection, access management operations, patching, and incident response support
Software Asset Management - 1 specialist | licence compliance, CMDB, and vendor accountability
The IT Operations team is structurally distinct from the Information Security.
On a day-to-day basis, you will work closely with the Head of Information Technologies service, your manager. He's in charge of 4 Offices, including the IT operations one. In total, around 40+ people (IT Service).
What you will own
This role is not a coordination role. You will be accountable for outcomes – not just processes.
You will define how IT services are experienced by 840 people doing world-class research, and you will have the mandate and the resources to make that experience excellent.
In the short term, the focus will be on increasing operational efficiency by streamlining and formalising IT service management processes, improving service quality, and establishing clear performance monitoring and governance.
In the mid-term, you - IT Operations Team Leader - will define and implement a clear IT Operations services strategy, aimed at enhancing the value delivered to end users, optimising end-user device management (including Microsoft Intune), and strengthening cybersecurity practices to ensure a secure, high-performing, and user-centric service environment.
Context
The current maturity level of ITSM processes and tooling within the team is something we will discuss openly during interviews. We are looking for someone who can assess it honestly and build on it.
IT Operations Leadership
Lead Service Desk, End User Computing, IT Security Operations, and ITSM process ownership
Define and execute an IT Operations strategy anchored to service reliability and operational excellence
Sit on the IT leadership team and contribute to operational risk management and prioritisation
Service Management & ITSM
Own and continuously mature ITSM processes (incident, request, problem, change, release, catalogue)
Drive ITSM tool adoption, automation, and self-service - reducing friction for a scientific user base with low tolerance for IT bottlenecks
Security Operations & Patching
Manage IT Security Operations in coordination with the Information Security team
Own end-to-end patching and vulnerability remediation across servers, endpoints, and core systems
Contribute to audit readiness and compliance activities from an operational perspective
Asset, License & Vendor Management
Own IT asset and configuration management (CMDB accuracy, lifecycle management)
Oversee software licensing compliance and cost optimisation
Manage operational vendor relationships and enforce SLA accountability
Performance & Continuous Improvement
Define, monitor, and report on KPIs, SLAs, and user satisfaction indicators
Drive structured service improvement initiatives based on trend analysis and recurring incident data
Is Your profile described below? Are you our future colleague? Apply now!
Education
Background & experience
7+ years in IT Operations management, including hands-on system management experience
Proven track record leading Service Desk and End User Computing teams in complex, multi-site environments
Demonstrated experience implementing and maturing ITSM processes and tools (ideally aligned with ITIL)
Practical exposure to IT security operations, endpoint protection, and vulnerability remediation
Experience with asset lifecycle management and software licence compliance in enterprise environments
Bachelor's degree in Computer Science, Information Technology, or a related field - relevant certifications (ITIL, Microsoft, cloud) are a plus
Competencies
Strong service-oriented mindset: you measure your success by the experience of your users, not by the absence of complaints
Risk-aware decision-making: you balance usability, security, and operational stability without defaulting to either extreme
Structured communicator: you can explain an incident to a researcher, a risk to a CIO, and a process gap to an auditor - in the same day
Coaching leader: you develop your team's capabilities, not just their task completion rate
Analytical rigor: you diagnose systemic issues through data, not intuition
You are probably not our candidate if…
You have managed IT operations exclusively in environments with fewer than 300 users - the scale and diversity of an 840-person RTO will be a steep curve
You are looking for a very stable environment with “perfect” processes and tools, etc
You are primarily a technical architect or engineer looking for a step into management - this role requires seasoned leadership, not a first exposure to people management
You are uncomfortable operating with autonomy - we value initiative and self-direction
You expect a homogeneous, technically predictable user base - our users include physicists, environmental engineers, software developers, administrative staff… with vastly different technical profiles and expectations
Your approach to service improvement is based primarily on intuition rather than data - we expect decisions to be grounded in metrics, SLA analysis, and structured root cause methodology
You are not fluent in English - both languages (English and French) are actively used within the IT team and with the broader research community
Language skills
Fluency in English both oral and written.
Good level in French.
Your LIST benefits
An organization with a passion for impact and strong RDI partnerships in Luxembourg and Europe that works on responsible and independent research projects
Sustainable by design, empowering our belief that we play an essential role in paving the way to a green society
Innovative infrastructures and exceptional labs occupying more than 5,000 square metres, including innovations in all that we do
An environment encouraging curiosity, innovation and entrepreneurship in all areas
Personalized learning programme to foster our staff's soft and technical skills
Multicultural and international work environment with more than 50 nationalities represented in our workforce
Diverse and inclusive work environment empowering our people to fulfil their personal and professional ambitions
Gender-friendly environment with multiple actions to attract, develop and retain women in science
32 days' paid annual leave, 11 public holidays, 13-month salary, statutory health insurance
Flexible working hours, home working policy and access to Digital lunch vouchers
Apply online
Your application must include:
A motivation letter oriented towards the position and detailing your experience
A CV with contact details
Contact details of 2 references
Please apply ONLINE formally through the HR system. Applications by email will not be considered.
Application pro [...]