IKEA AB
Sweden, ÄLMHULT
We are looking for a strong leader that wants to be a part of a dynamic and
changing business environment, and who has the passion for developing
business and people together. We also believe that your knowledge,
experience and motivation include:
• Proven leadership capabilities, with excellent facilitation and
communication skills.
• You have previous experience from working with product requirements
and compliance, preferably from a retail environment.
• You have a good knowledge of the legislation and standards applicable for
the IKEA products range within home furnishing, and a good understanding for
how we can influence these.
• Genuine interest in retailing and a strong desire to improve our
customer’s product quality experience through ensuring safe and compliant
products.
• You are service-minded, and possess the ability to take decisions and
actions with a sense of urgency having the customer in focus.
• Desire to develop and improve by continuously challenging our way of
doing things.
• You see the strength and advantage of working together and the need of
building and maintaining trustful networks, internal as well as external.
• Previous experience from working with projects and/or process
improvements, and the execution, implementation and follow up of such
activities.
• You share and live the IKEA values
• Fluent in English, both written and verbal Product Quality is a new function within the IKEA Group, with the assignment to
contribute to an improved customer experience through the product
requirements & compliance (PR&C), quality and recovery processes. The focus
is on offering safe, compliant and affordable products in all markets that fulfil
the quality expectations of our customers. The ambition is to work proactively
in order to increase trust in IKEA and drive growth and profitability.
We are now looking for a Product Compliance Leader to take responsibility for
our Home furnishing range, with the main task to ensure that we offer safe
and compliant home furnishing products for sale in all of our markets, and that
we work pro-actively across IKEA Group to prevent, detect and correct product
safety and compliance deviations. The Product Compliance Leader will report
to the Product Quality Manager of IKEA Group.
Together with the country PR&C matrix and in close collaboration with IKEA of
Sweden and other key stakeholders, you will work with ensuring that all IKEA
products that are produced, distributed, presented and sold are safe to use for
our customers and compliant with international and national legislation and
standards, as well as IKEA policies and requirements. Considering the scope of
the IKEA Group this also means that you will have the responsibility to ensure
that we execute and follow-up on the product requirements that apply across
our operations and to the life-cycle of our products. In this role you will also be
responsible for ensuring that we work pro-actively across IKEA Group to
prevent, detect and correct product safety and compliance
deviations/incidents, and that we take timely corrective actions to address
these.
About the assignment
Your responsibility will be to establish efficient and effective operating
procedures and working methods for PR&C, and to lead and develop the PR&C
resources and competence across IKEA group. You will be responsible for both
supporting and challenging the PR&C matrix and other stakeholders/functions
on product safety and compliance related topics, and you possess the ability
and enthusiasm needed to do so. Your assignment will also include, but not be
limited to:
• Through a value based leadership, lead the development of the PR&C
framework and our people, within your range area;
o By developing and implementing common working methods, processes
and tools.
o By developing the PR&C matrix, with the aim to enable engagement,
knowledge sharing and competence development.
• Lead implementation of improvement activities and ways of working with
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PR&C across IKEA Group.
• Follow-up on our performance within PR&C, constantly striving to identify
how we could improve our ways of working.
• Drive & facilitate risk assessments, ensuring we continuously have a good
overview of all PR&C related risks across IKEA Group.
• Facilitate cross functional co-operation in order to ensure everyone
understands and actively contributes to ensuring the end to end compliance
and safety of the IKEA product range throughout our operations. IKEA Group is responsible for global support and business
development of the IKEA Retail organisation. It is our responsibility to
lead the development of all channels and media, to support the
development in our retail markets as well as to lead the positioning of
total IKEA. These directions aligned to each other will contribute to
fulfil our main objectives, to be the leader of life at home, gain long
term profitability and growth.
Impostato 1 mesi fa