Netherlands, MAASSLUIS
Your lely center
-
-
Manure - Discovery - Farm Management Software
- Horizon -
About Lely - News - Your Lely Center
- Locator Your Lely Center
Farm Management Support Team Lead (Business Team Milking and Digital)
Office based/travel in the field when required - Birmingham, West Midlands Fulltime
The Lely Cluster FMS supports and trains the Lely Center FMS Advisors in the correct start-up and the best use of Lely propositions to achieve customer objectives. They ensure that these services meet the Lely standard, and that they are in line with the Lely value proposition and the Lely Global manual. It is your purpose to ensure effective communication between Lely International - Lely Cluster - Lely Center. Your local knowledge of the dairy business makes it possible to propagate Lely in the area.
Towards Lely Centers: - Domain expert with the Business Team Milking and Digital to support Lely
Centers on their day to day service and support in a clear way. - Ensure implementation of Lely Way of Working around start up and
support processes by the Lely Center to ensure everything is first time
- Support the introduction on new products and support tools - Is an example of safety and security by following Lely guidelines and code
of conduct - Transfer of knowledge and development expertise at the Lely Centers.
Progressing from infield support to coaching. - Development and improvement of support quality and customer
satisfaction.
Towards Lely International (HQ): - Transfer regional field knowledge back to Lely International and vice versa - Provide constructive feedback on Business Team matters (products,
training and service
Main tasks
Training and support: -
Establishes the needs of Lely Center advisors and the demands that come from the field, including mutual; farm, visits. -
Follow training as part of a train the trainer program by the Lely Academy. -
Trains Lely Center FMS Advisors on the best use of...
Impostato 1 settimane fa