Álláskeresés
Találja meg az Önnek megfelelő munkahelyet az Európa-szerte betölthető állások ezrei közül. A keresés az Európai Foglalkoztatási Mobilitás Portálján EURES közzétett álláshirdetések körében zajlik.
Launched in 2017, mozzeno is a 100% Belgian digital lender that has established itself as a key player in the credit market.
Every day, we help individuals and businesses finance their projects through a simple, fast and fully digital process. Our strength? A unique blend of technology and human support, allowing us to deliver an efficient and personalised service.
In parallel, we give investors the opportunity to actively support the real economy in Belgium by financing the loans granted by mozzeno.
Based in Louvain-la-Neuve and currently experiencing strong growth, mozzeno is looking for an AI Automation Engineer to design, orchestrate and AI-augment our business processes.
Job content
As an AI Automation Engineer, you will design, build and maintain a portfolio of automation solutions that support mozzeno's teams and business processes — increasingly powered by AI.
Concretely, you will:
- Build automations with Python and PowerShell — scripts, integrations and services that connect our applications, move and transform data, and remove manual steps across the organisation.
- Design and ship AI-powered workflows using Dify — our AI workflow platform — to orchestrate LLM-based steps (document processing, classification, extraction, drafting, internal assistants and agents) and embed them safely into our business processes.
- Orchestrate end-to-end processes across our tools and systems — understanding how each application delivers part of the overall solution, and building the integrations and logic that make them work together reliably from one end to the other.
- Develop functional expertise in our solution architecture, digging into the operational reality of each process to identify pain points and formulate solutions that genuinely improve the way we work.
- Manage and get the most out of the external tools used by our teams, keeping them current, well-integrated and delivering real value.
- You have a degree in computer science, or you are self-taught with tangible IT experience.
- You are proficient in Python and PowerShell for automation, scripting and integration work — comfortable working with APIs, manipulating data, and building reliable, maintainable code.
- You have a genuine interest in AI and LLMs, and ideally hands-on experience building workflows with Dify (or similar tools such as n8n, LangChain, Make, or comparable LLM-orchestration platforms). You are familiar with concepts such as prompting, RAG, embeddings, agentic workflows and tool/function calling, and understand how to put an LLM to work reliably inside a business process.
- You are comfortable integrating and orchestrating systems through APIs, and think naturally about how tools and processes fit together end to end.
- You are at ease in a cloud environment (Google, AWS).
- You are naturally eager to learn the big picture, to dive into the functional and operational aspects of a business process, to understand the details and pain points, and to formulate solutions to improve them.
- You have excellent problem-solving skills and can judge when to involve peers or experts.
- You are detail-oriented, with strong organisational skills and the ability to manage several tasks and projects at once.
- You have excellent communication and collaboration skills, and the ability to work with a range of stakeholders across the organisation.
- You can work effectively in French & English, and Dutch is always an asset
Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility.
In response to a market that has been growing steadily for over 30 years, Inetum has made the deliberate choice to refocus on 4 core businesses in order to gain strength and offer customized solutions tailored to the specific needs of its customers: consulting (Inetum Consulting), infrastructure and application management (Inetum Technologies), software implementation (Inetum Solutions) and its own software publishing business (Inetum Software). Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers.
Do you thrive at the heart of an organisation, where everything comes together? Are you energized by connecting people, driving performance, and creating impact? Then Inetum might be exactly what you're looking for.
As a Service Delivery Manager, you are the key link between our customers and our organization. You take ownership of the daily governance of large and complex IT outsourcing agreements and ensure everything runs smoothly—both operationally and strategically.
You don't just manage services—you elevate them. By building strong relationships and spotting opportunities, you help customers grow while continuously improving our internal ways of working. In short, you become a trusted advisor who truly makes a difference.
What you'll do
- Drive strong SLA and KPI performance by working closely with Operations teams and translating data into actionable insights
- Build lasting customer relationships through regular reviews, performance discussions, and forward-looking ideas
- Take ownership of financials: monitor budgets, safeguard margins, and ensure accurate invoicing
- Act as a connector between Sales, Solution Architects, and Project Managers to bring new ideas to life
- Proactively identify opportunities—for your customer and for Inetum—and lead them from idea to implementation
Additional information
- A high-impact role where you take ownership of complex infrastructure projects that shape customer success and business outcomes.
- A workplace that invests in you, offering training opportunities, certifications, and support to further develop your project management and technical skills.
- The chance to coach and mentor junior project managers, helping them grow while strengthening your own leadership capabilities.
- Variety in your work: you'll collaborate with different customers across diverse industries and environments, giving you broad exposure and constant learning opportunities.
- Autonomy and trust to drive decisions, manage your team, and shape project execution in a way that aligns with your expertise.
- Collaboration with strong technical teams — engineers, analysts, architects — giving you a chance to deepen your understanding of ICT infrastructure and operational practices.
- Career growth paths, whether toward senior project leadership, program management, or specialized technology domains.
- A supportive PM community, encouraging knowledge sharing, best practices, and continuous improvement.
- A culture that values...
- You're a natural communicator who easily connects with people at all levels and across cultures. Switching between Dutch, English, and French feels effortless
- You're confident in challenging the status quo, influencing stakeholders, and bringing people along in your vision
- You combine sharp organizational skills with a hands-on, can-do mindset. Deadlines motivate you, and you know how to prioritize what really matters
- You enjoy working autonomously, take ownership, and are comfortable making decisions
- You think at master's level, have a solid grasp of MS Office, and quickly adapt to new tools and technologies
- An ITIL certification or Service Manager is a plus, but your passion for the ICT sector is what truly sets you apart