Dental technician (m/f/d) wanted in one of the best laboratories in NRW Further English below Seit 40 Jahren, zentral in der Essener Innenstadt, hat sich Barton Dental einen starken Namen gemacht als modernes, qualitätsorientiertes Dentallabor. Wir haben viele langjährige Kunden und durch Empfehlungen kommen laufend neue Zahnärzte zu uns. Wir müssen nicht werben. Deshalb haben wir sehr viel zu tun und brauchen mehr Man- und Woman Power in unserem Team. Engagierte und motivierte Zahntechniker oder Meister (m/w/d) in den Bereichen Kombi-, Kron, Brücken, Keramik und CAD/CAM-Technik in Vollzeit. Teilzeit eventuell möglich. Wenn Sie einen krisensicheren Arbeitsplatz suchen, wo Ihr Können täglich wertgeschätzt wird, dann suchen Sie nicht weiter, kommen Sie zu uns. Ihr Profil als Keramik CAD /CAM Techniker ⦁ Sie haben eine abgeschlossene zahntechnische Ausbildung ⦁ Sie verfügen über Berufserfahrung im Bereich Kronen und Brücken ⦁ Sie arbeiten mit CAD /CAM gestützten System ⦁ Sie sind mit keramischen Verblendung- und Maltechniken vertraut ⦁ Sie möchten ihr fachliches Können erweitern Ihr Profil als Kombitechniker ⦁ Sie haben eine abgeschlossene zahntechnische Ausbildung ⦁ Sie verfügen über Berufserfahrung im Bereich der Kombi- und Teleskoptechnik ⦁ Sie haben Erfahrung in Guss-und CAD/CAM Technik ⦁ Sie möchten ihr fachliches Können erweitern Persönliche Stärken: ⦁ Zuverlässigkeit ⦁ Teamfähigkeit in einem internationalen Team ⦁ Sorgfalt / Genauigkeit ⦁ Motivation / Leistungsbereitschaft ⦁ Lernbereitschaft ⦁ Interesse an neuen Techniken/Fortbildung ⦁ Deutsch oder Englisch auf A2/B1 Niveau Wir bieten Ihnen eine langfristige Arbeitsperspektive mit sehr guter leistungsorientierter Bezahlung. In unserem Labor wird Freundlichkeit und Herzlichkeit im Umgang mit unseren Kunden und unter Kollegen großgeschrieben. Wenn Sie von auswärts nach Essen ziehen, unterstützen wir bei der Wohnungssuche und der Integration bei uns. Wir unterstützen auch, falls ein Anerkennungsverfahren Ihrer Ausbildungen notwendig wäre. Wann können Sie bei uns anfangen? Bitte senden Sie Ihren CV direkt an den Chef Volker Barton: vbarton@barton-dental.de Hilfreich ist, wenn Sie zum CV in einem kurzen Schreiben stichwortartig nennen, welche Arbeiten Sie bisher ausgeführt haben. Oder worin Sie besonders gut sind. Damit lernen wir Sie gleich schon ein bisschen besser kennen.  Und Herr Volker Barton persönlich wird mit Ihnen darüber sprechen. Vielen Dank! English..................................................................... For 40 years, Barton Dental has made a strong name for itself as a modern, quality-oriented dental laboratory, centrally located in Essen city center. We have many long-standing customers and new dentists are constantly coming to us through recommendations. We don't have to advertise. That's why we have a lot to do and need more man and woman power in our team. Committed and motivated dental technicians or masters (m/f/d) in the areas of combination, crown, bridge, ceramic and CAD/CAM technology on a full-time basis. Part-time negotiable. If you are looking for a recession-proof job where your skills are valued every day, don't look further, come to us. Your profile as a ceramic CAD / CAM technician ⦁ You have completed dental training ⦁ You have professional experience in the area of crowns and bridges ⦁ You work with CAD / CAM supported systems ⦁ You are familiar with ceramic veneering and painting techniques ⦁ You would like to expand your technical skills Your profile as a combination technician ⦁ You have completed dental training ⦁ You have professional experience in the area of combination and telescope technology ⦁ You have experience in casting and CAD / CAM technology ⦁ You would like to expand your technical skills Personal strengths: ⦁ Reliability ⦁ Ability to work in an international and diverse team ⦁ Carefulness / accuracy ⦁ Motivation / willingness to perform ⦁ Willingness to learn ⦁ Interest in techniques / further training ⦁ German or English at A2 / B1 level We offer you long-term job prospects with very good performance-related pay. In our Dental lab friendliness and warmth in dealing with our customers and colleagues is a matter of course.. If you are moving to Essen from far away or abroad, we will help you find accommodation and integrate with us. We will also help you if your training needs to be recognised. When can you start working with us? Please send your CV directly to the boss, Volker Barton: vbarton@barton-dental.de It would be helpful if you included a short letter with your CV, stating the work you have done so far or what you are particularly good at. This will help us get to know you a little better. And Mr. Volker Barton will talk to you about it personally. Thank you very much! We are looking forward to your application now. -------------------------------------------------------------------------------------------------------------------------------------------------------------- Für Bewerber/Bewerberinnen, die Ihren festen Wohnsitz im Ausland haben: Die Zentrale Auslands-und Fachvermittlung (ZAV) hilft Ihnen bei der Arbeitssuche in Deutschland. +49 (0) 228 713 1313 / zav@arbeitsagentur.de --------------------------------------------------------------------------------------------------------------------------------------------------------------- For applicants who have their permanent residence abroad: The International and Specialized Services will help you to find a job in Germany. +49 (0) 228 713 1313 / zav@arbeitsagentur.de Ergänzende Informationen: Anforderungen an den Bewerber: Erweiterte Kenntnisse: Dentalkeramik, Prothetik, Zahnersatz, CAD/CAM Zahntechnik, Modellguss (Zahntechnik)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Wenn wir bei Roche Diagnostika und pharmazeutische Produkte zum Wohle der Patient:innen entwickeln, ist es entscheidend, dass unsere internen Prozesse reibungslos funktionieren und stets optimiert werden. Als Projektmanager spielst Du eine zentrale Rolle dabei, innovative IT-Lösungen und Geschäftsprozesse zu gestalten, die die Effizienz unserer Abläufe steigern und somit maßgeblich zu einem wettbewerbsfähigen Hightech Campus in Mannheim beitragen. Deine Arbeit hilft uns, die Grenzen der Wissenschaft zu verschieben und letztlich das Leben von Patient:innen weltweit zu verbessern.  Dein neues Team Wir sind ein hochmotiviertes und teamorientiertes Team, das sich gegenseitig unterstützt und stets den Erfolg des gesamten Unternehmens im Blick behält. Als Teil des Site Managements stehen wir unseren Business Partnern als zentraler Ansprechpartner für alle Themen rund um digitale Innovationen tatkräftig zur Seite. Wir bilden die wichtige Schnittstelle in die Roche IT-Welt. Unser Hauptfokus liegt auf den Bereichen Digitalisierung und Automatisierung, in denen wir unser Wissen stetig erweitern, anwenden und weitergeben. Dabei sind wir spezialisiert auf Optimierungen von Business Prozessen, Demand Management und das Project Portfolio Management sowie Projektmanagement im Bereich digitaler Lösungen. Wir agieren standortübergreifend in Mannheim und Penzberg sowie als Teil des globalen Sites Networks und sind aktiv in internationalen Projekten involviert, um unsere Expertise und Unterstützung weltweit anzubieten. Durch unsere standortübergreifende Zusammenarbeit tragen wir maßgeblich dazu bei, dass Projekte erfolgreich umgesetzt werden und unsere internen Business Partner bestmöglich betreut sind. Verantwortlichkeiten | Das erwartet Dich Als Projektmanager  berätst Du unsere Business Partner eigenverantwortlich bei Geschäftsprozessen und Softwarelösungen und leitest Projekte von der Konzeption bis zur Umsetzung. Dabei übernimmst Du folgende spannende Aufgaben: * Verantwortungsvolle Projektarbeit: Du führst eigenständig umfangreiche lokale und globale Projekte mit Kosten- und Ergebnisverantwortung. Dies beinhaltet die Planung, Steuerung und das Monitoring der Projektaktivitäten sowie die fachliche Führung von Projektteams. Du verantwortest die Erreichung der Projektziele, die Problemlösung und Entscheidungsfindung. Die selbstständige Gestaltung von Workshops und die eigenverantwortliche Koordination von Teammitgliedern und Stakeholdern gehören ebenfalls zu deinen Aufgaben. * Innovative Lösungsansätze: Du entwickelst neue Konzepte und Systemoptimierungen und bist maßgeblich an der Weiterentwicklung und Ablösung von IT-Lösungen beteiligt. Dabei vergleichst du Best Practices und leitest andere an, um optimale Nutzung zu gewährleisten. * Selbständiges Arbeiten: Du arbeitest eigenverantwortlich und berücksichtigst dabei Qualitäts-, Produktions- und Kundenvorgaben. Deine Expertise fließt in die Analyse und Optimierung von Business-Prozessen sowie in die Bewertung eingesetzter Technologien ein. * Analytisches Denken und innovative Lösungen: Du nutzt analytisches Denken, um neue und effiziente Lösungen für interne Einheiten zu identifizieren und umzusetzen. * Wissensaustausch: Du fungierst als zentraler Ansprechpartner und Schnittstelle zwischen Business und IT, sowohl lokal als auch global. Du teilst dein Wissen als Subject Matter Expert, mentorst neue Projektleiter und Consultants und trägst aktiv zum Know-how-Transfer bei. Qualifikationen | Das bringst Du mit * Deine langjährige Berufserfahrung (7+ Jahre) baut auf einem erfolgreichen  Bachelor/Master-Studium im Bereich Wirtschaftsinformatik, Wirtschaftsingenieurwesen, Informatik, oder einem vergleichbaren Fachbereich auf * Du kennst und wendest gängige IT-Methoden (bspw. ITSM, PMM) sicher an und hast langjährige Erfahrung in der Leitung von großen und internationalen Projekten. * Du verfügst über Kenntnisse agiler Methoden sowie vorzugsweise bereits über Kenntnisse der Site Services Prozesse.  * Sehr gute Kenntnisse der GxP-Vorschriften und im Qualitätswesen zeichnen Dich aus.  * Du denkst und handelst betriebswirtschaftlich und interdisziplinär, mit einer stark ausgeprägten Kundenorientierung.  * Dich fließend auf Englisch & Deutsch zu unterhalten (mind. B2-Niveau) ist keine Herausforderung für Dich und und bist ein kommunikativer Teamplayer, der interdisziplinär denkt und handelt Soweit so gut? Es geht noch besser. Wir bieten dir vielfältige Top-Benefits an unseren Standorten. Nur mit dir zusammen können wir das Leben von Patient:innen verbessern. Du machst Roche mit Deinem Beitrag einzigartig. Deswegen bieten wir außergewöhnliche Benefits, die Dich unterstützen, Dein Leben, Deine Finanzen und Deine Gesundheit so zu gestalten, wie Du es möchtest. Finde hier mehr heraus: https://go.roche.com/Kandidaten-Benefits-DE Dauer: Diese Stelle ist befristet bis zum 31.12.2027 zu besetzen. Deine Bewerbung Wir bitten Dich um folgende Dokumente: * Aktueller Lebenslauf * Deine offiziellen (Bildungs-) Zeugnisse & Nachweise Weitere Dokumente werden derzeit nicht zwingend benötigt. Bitte beachte vor Absendung der Bewerbung, dass im Nachgang keine weiteren Dokumente hinzugefügt werden können. Bewirb Dich jetzt – wir freuen uns! Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Roche in 50 Worten: Eine gesündere Zukunft. Das treibt uns an, innovativ zu sein.  Wir bringen die Wissenschaft voran, damit alle die Gesundheitsversorgung erhalten, die benötigt wird.  Wir schaffen eine Welt, in der wir alle mehr Zeit mit den Menschen verbringen können, die wir lieben. Das macht uns zu Roche. Unsere Pharma-Vision: Wir wollen viel mehr Menschen in allen Teilen der Welt mit unseren Medikamenten helfen. Dazu wollen wir 3-5x mehr medizinische Fortschritte zu 50% geringeren Kosten für Patienten, der Gesellschaft zur Verfügung stellen.  Unsere Arbeit, unser täglicher Einsatz und unser Engagement bedeuten für sehr viele große Hoffnung und Zuversicht und deswegen müssen wir anders denken und arbeiten. Mit dem Patient im Fokus setzen wir auf eine neue Organisation und zwar #WIRGEMEINSAM in SDPM!   Wertströme: Mit der Organisation in Wertströme konzentrieren wir uns auf die wesentlichen, wertschöpfenden Tätigkeiten. Neben der Verringerung von doppelt oder unnötig durchgeführter Arbeit steht die Verbesserung von Schnittstellen und Prozessen zwischen den beteiligten Organisationseinheiten im Vordergrund. Als Facharbeiter Abfüllung/Opt. Kontrolle (m/w/d) - befristet 2 Jahre bist Du für die maschinelle Abfüllung und optische Kontrolle von sterilen Lösungen in Spritzen verantwortlich. Dies beinhaltet die Vorbereitung, Überwachung, Reinigung und Desinfektion der Abfüllmaschine und der optischen Kontrollmaschinen. Verantwortlichkeiten | Das erwartet Dich: * Du gewährleistest den reibungslosen Ablauf der Abfüllung und der optischen Kontrolle von sterilen Lösungen in Spritzen unter Berücksichtigung aseptischer Arbeitsweise nach Herstellanweisung und Einhaltung von GMP- und Hygienevorschriften * Du führst mikrobiologische Umgebungskontrollen durch und bist verantwortlich für die Störungsbeseitigung auch von schwierigen Störungen an der Abfüll- und optischen Kontrollanlage * Ein wichtiger Bestandteil Deiner Aufgabe besteht zudem in der GMP-gerechten Dokumentation und Kontrolle der durchgeführten Arbeiten in Herstellprotokollen, elektronischen Logbüchern sowie Belegbüchern etc. * Im Rahmen der Arbeitsvorbereitung reinigst, desinfizierst und sterilisierst Du Geräte und Kleinteile * Zudem unterstützt Du bei Qualifizierungs-, Validierungs- Wartungs- und Reparaturarbeiten * Du bist für die kontinuierliche Pflege und Aktualisierung von SOPs im Arbeitsbereich zuständig und unterstützen bei der Erstellung von GMP-Dokumenten (SOPs, Formulare) * Darüber hinaus engagierst Du Dich im Rahmen unseres KVP-Prozesses zur Verbesserung unsere Arbeitsabläufe Qualifikationen | Das bringst Du mit: Du bist eine positiv denkende, integre und selbstreflektierende Persönlichkeit mit starken kommunikativen Fähigkeiten. Du hast ein offenes Ohr für die täglichen Herausforderungen Deiner Kolleg*innen und schaffst ein Klima der gegenseitigen Unterstützung. Darüber hinaus motivierst Du alle mit Deiner Can-Do-Einstellung. In diesem Sinne treibst Du eine neue Denkweise und Mindset voran, die es für die erfolgreiche Arbeit in Wertströmen benötigt. Als Facharbeiter Abfüllung/Opt. Kontrolle (m/w/d)- befristet 2 Jahre verfügst Du über eine Ausbildung als Chemikant/Pharmakant/PTA. Deine mehrjährige einschlägige Berufserfahrung in der pharmazeutischen Produktion zeichnet Dich aus.  Darüber hinaus zeichnen Dich folgende Kompetenzen aus:  * Gute Kenntnisse über die Arbeit im Hygienebereich und den GMP-Richtlinien * Dokumentationsarbeiten und der Umgang mit den gängigen DV-Anwendungen (u.a. MS Office, MES, SingleLim) sind für Dich selbstverständlich * Du verfügst über ein ausgeprägtes technisches Verständnis zur Bedienung von Maschinen und besitzt sehr gute Anlagenkenntnisse * Zudem arbeitest Du gerne im Team und überzeugst durch Deine zuverlässige Arbeitsweise * Fähigkeit und Offenheit, die Chancen und die Vorteile von Veränderungen zu erkennen und das Warum zu vermitteln * Du begegnest allen Mitarbeitenden offen, mit Respekt und Wertschätzung * Bereitschaft, in flexiblen Arbeitszeitmodellen (regelmäßig an Samstagen) eingesetzt zu werden. Darüber hinaus ist die Voraussetzung in einem 3-Schichtbetrieb Früh/Spät/Nacht zu arbeiten. Bei der Schichtplanung ist uns Deine Gesundheit wichtig und wir achten ebenso auf faire Zulagen. Für diese Stelle können ausschließlich Mitarbeitende ohne eine Vorbeschäftigung bei Roche Diagnostics GmbH berücksichtigt werden! Die Stelle ist auf zwei Jahre befristet. Bewerbungsunterlagen: Für eine vollständige Bewerbung bitten wir Dich, einen aktuellen Lebenslauf und relevante Zeugnisse hinzuzufügen. Bitte beachte vor der Absendung der Bewerbung, dass im Nachgang keine weiteren Dokumente hinzugefügt werden können. Wir freuen uns auf Deine Bewerbung! Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Roche in 50 Worten Eine gesündere Zukunft. Das treibt uns an, innovativ zu sein.  Wir bringen die Wissenschaft voran, damit alle die Gesundheitsversorgung erhalten, die benötigt wird. Wir schaffen eine Welt, in der wir alle mehr Zeit mit den Menschen verbringen können, die wir lieben. Das macht uns zu Roche. Unsere Pharma-Vision Wir wollen viel mehr Menschen in allen Teilen der Welt mit unseren Medikamenten helfen. Dazu wollen wir 3-5x mehr medizinische Fortschritte zu 50% geringeren Kosten für Patienten, der Gesellschaft zur Verfügung stellen.  Unsere Arbeit, unser täglicher Einsatz und unser Engagement bedeuten für sehr viele große Hoffnung und Zuversicht und deswegen müssen wir anders denken und arbeiten. Mit dem Patient im Fokus setzen wir auf eine neue Organisation und zwar #WIRGEMEINSAM in SDPM!   Wertströme  Mit der Organisation in Wertströme konzentrieren wir uns auf die wesentlichen, wertschöpfenden Tätigkeiten. Neben der Verringerung von doppelt oder unnötig durchgeführter Arbeit steht die Verbesserung von Schnittstellen und Prozessen zwischen den beteiligten Organisationseinheiten im Vordergrund. Als Facharbeiter Abfüllung/Opt. Kontrolle (m/w/d) bist Du für die maschinelle Abfüllung und optische Kontrolle von sterilen Lösungen in Spritzen verantwortlich. Dies beinhaltet die Vorbereitung, Überwachung, Reinigung und Desinfektion der Abfüllmaschine und der  optischen Kontrollmaschinen. Verantwortlichkeiten | Das erwartet Dich * Du gewährleistest den reibungslosen Ablauf der Abfüllung und der optischen Kontrolle von sterilen Lösungen in Spritzen unter Berücksichtigung aseptischer Arbeitsweise nach Herstellanweisung und Einhaltung von GMP- und Hygienevorschriften * Du führst mikrobiologische Umgebungskontrollen durch und bist verantwortlich für die Störungsbeseitigung auch von schwierigen Störungen an der Abfüll- und optischen Kontrollanlage * Ein wichtiger Bestandteil Deiner Aufgabe besteht zudem in der GMP-gerechten Dokumentation und Kontrolle der durchgeführten Arbeiten in Herstellprotokollen, elektronischen Logbüchern sowie Belegbüchern etc. * Im Rahmen der Arbeitsvorbereitung reinigst, desinfizierst und sterilisierst Du Geräte und Kleinteile * Zudem unterstützt du bei Qualifizierungs-, Validierungs- Wartungs- und Reparaturarbeiten * Du bist für die kontinuierliche Pflege und Aktualisierung von SOPs im Arbeitsbereich zuständig und unterstützen bei der Erstellung von GMP-Dokumenten (SOPs, Formulare) * Darüber hinaus engagierst Du dich im Rahmen unseres KVP-Prozesses zur Verbesserung unsere Arbeitsabläufe   Qualifikationen | Das bringst Du mit  Du bist eine positiv denkende, integre und selbstreflektierende Persönlichkeit mit starken kommunikativen Fähigkeiten. Du hast ein offenes Ohr für die täglichen Herausforderungen Deiner Kolleg*innen und schaffst ein Klima der gegenseitigen Unterstützung. Du stellst Fragen um zu verstehen, sprichst kontroverse Themen offen und ehrlich an. Darüber hinaus motivierst Du alle mit deiner Can-Do-Einstellung. In diesem Sinne treibst du eine neue Denkweise und Mindset voran, die es für die erfolgreiche Arbeit in Wertströmen benötigt. Als Facharbeiter Abfüllung/Opt. Kontrolle verfügst Du über eine Ausbildung als Chemikant/Pharmakant/PTA. Deine mehrjährige einschlägige Berufserfahrung in der pharmazeutischen Produktion zeichnet Dich aus.      Darüber hinaus zeichnen Dich folgende Kompetenzen aus:  * Gute Kenntnisse über die Arbeit im Hygienebereich und den GMP-Richtlinien * Gute Deutschkenntnisse in Wort und Schrift * Dokumentationsarbeiten und der Umgang mit den gängigen DV-Anwendungen (u.a. MS Office, MES, Unilab) sind für Dich selbstverständlich * Du verfügst über ein ausgeprägtes technisches Verständnis zur Bedienung von Maschinen und besitzt sehr gute Anlagenkenntnisse * Zudem arbeitest Du gerne im Team und überzeugst durch deine zuverlässige Arbeitsweise * Fähigkeit und Offenheit, die Chancen und die Vorteile von Veränderungen zu erkennen und das Warum zu vermitteln * Du begegnest allen Mitarbeitenden offen mit Respekt und Wertschätzung Es besteht die Bereitschaft, in flexiblen Arbeitszeitmodellen (regelmäßig an Samstagen) eingesetzt zu werden. Darüber hinaus ist die Voraussetzung in einem 3-Schichtbetrieb Früh/Spät/Nacht zu arbeiten. Bei der Schichtplanung ist uns Deine Gesundheit wichtig und wir achten ebenso auf faire Zulagen. Die Stelle ist auf 2 Jahre befristet. Bewerbung möglich, solange die Stelle ausgeschrieben ist. Bewirb jetzt – wir freuen uns! Bewerbungsunterlagen Für eine vollständige Bewerbung bitten wir Dich, einen aktuellen Lebenslauf und relevante Zeugnisse hinzuzufügen. Bitte beachte vor der Absendung der Bewerbung, dass im Nachgang keine weiteren Dokumente hinzugefügt werden können. Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Als Application Specialist (d/w/m) in unserem EMEA Customer Support Center am Standort Mannheim spielst du eine entscheidende Rolle in der Unterstützung unserer Kunden und internen Teams. Du bearbeitest Anfragen, bietest Expertise im Troubleshooting, führst Schulungen durch und sorgst für den reibungslosen Betrieb und die Wartung unserer Labordiagnostikgeräte sowie Softwarelösungen. Werde Teil eines Teams, in dem deine technischen Fähigkeiten und deine zwischenmenschlichen Stärken wirklich etwas bewirken. Was dich erwartet * Du bearbeitest Kunden- und Mitarbeiteranfragen per Telefon sowie schriftlich, analysierst und löst Probleme, dokumentierst diese im CRM-System, nutzt Remote Services und simulierst Kundensituationen im CSC-Labor. * Du identifizierst und behebst Störungen, bearbeitest Beschwerden und arbeitest eng mit dem 2nd-Level-Support sowie anderen Teams zusammen. * Du organisierst und führst Schulungen für Kunden und Mitarbeiter basierend auf standardisierten Konzepten und Dokumentationen durch. * Du veröffentlichst relevante Informationen, unterstützt bei Produktupdates, moderierst technische Meetings und trägst zum Wissenstransfer bei. * Du überwachst die Produkt- und Prozessqualität mithilfe definierter Kennzahlen und setzt Optimierungsmaßnahmen um. * Du übernimmst Vor-Ort-Aktivitäten wie die Konfiguration installierter Systeme, Vor-Ort-Troubleshooting, Kundenschulungen, Systempräsentationen und unterstützt den Vertrieb. Wer Du bist * Du bringst einen Bachelor- oder Masterabschluss in Chemieingenieurwesen, Naturwissenschaften (z. B. Biologie, Chemie, Medizin) mit oder hast eine abgeschlossene Ausbildung, beispielsweise als medizinisch-technischer Assistentin, idealerweise ergänzt durch mehrjährige Berufserfahrung. * Du hast mindestens 3 Jahre Berufserfahrung in einem medizinischen oder technischen Umfeld, zum Beispiel im Kundenservice, Vertrieb, Marketing oder in einer leitenden Funktion in einem Labor. * Du verfügst über fundierte Fachkenntnisse in medizinischen Analysesystemen, Qualitätssicherung und Laboranalytik sowie Grundkenntnisse in IT-Netzwerken und Verbindungen. * Du sprichst fließend Niederländisch und verfügen über gute Kenntnisse in technischem Englisch (mindestens B2). Eine weitere RCSC-Sprache (Deutsch, Türkisch oder Griechisch) ist von Vorteil. * Du hast Freude daran, Kundenschulungen zu gestalten, Fehler systematisch zu lösen, und bist sicher im Umgang mit Business-Software wie MS Office, CRM-Systemen und Dokumentationstools. * Du begeisterst mit deiner hohen Kundenorientierung, interkulturellem Teamgeist und ausgeprägtem Kommunikationsvermögen. Durch deine Konfliktlösungsfähigkeit und deeskalierenden Ansatz meisterst du anspruchsvolle Situationen souverän. #CVonly – wir machen es einfach. Lade deinen CV oder ein aktuelles Workday-Profil hoch. ______________________________________________________________________________ As an Application Specialist (d/f/m) in our EMEA Customer Support Center located in Mannheim, you play a vital role in supporting our customers and internal teams. You handle inquiries, provide troubleshooting expertise, conduct training sessions, and ensure the smooth operation and maintenance of our laboratory diagnostic equipment and software solutions. Join a team where your technical skills and interpersonal strengths truly make a difference. The Opportunity * You handle customer and staff inquiries via phone and in writing, analyze and resolve issues, document them in the CRM system, utilize remote services, and simulate customer situations in the CSC laboratory. * You identify and troubleshoot issues, manage complaints, and closely collaborate with 2nd-level support and other teams. * You organize and conduct training sessions for customers and staff based on standardized concepts and documentation. * You publish relevant information, support product updates, moderate technical meetings, and contribute to knowledge transfer. * You monitor product and process quality using defined metrics and implement optimization measures. * You undertake on-site activities, including configuring installed systems, on-site troubleshooting, conducting customer training sessions, presenting systems, and supporting sales efforts. Who you are * You hold a Bachelor’s or Master’s degree in chemical engineering or natural sciences (e.g., biology, chemistry, medicine) or have completed a professional apprenticeship, such as medical technical assistant training, ideally supplemented by several years of professional experience. * You have at least 3 years of experience in a medical or technical environment, for example, in customer service, sales, marketing, or in a leadership role within a laboratory. * You possess solid expertise in medical analysis systems, quality assurance, and laboratory analytics, as well as a basic understanding of IT networks and connections. * You are fluent in dutch and have strong proficiency in technical English (minimum B2).  Another RCSC language (German, Turkish or Greek) is an advantage.  * You enjoy designing customer training sessions, systematically solving issues, and are proficient in using business tools such as MS Office, CRM systems, and documentation tools. * You inspire with your high customer orientation, intercultural teamwork spirit, and excellent communication skills. Your ability to handle conflicts and apply de-escalation techniques allows you to navigate challenging situations confidently. #CVonly - we make it simple. Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.  Purpose As a member of the Site Leadership Team, the Head of Manufacturing PS4 is accountable for overseeing the entire process of turning raw material into  drug substance (make-assess-release) of established commercial products. The role focuses on ensuring operational excellence, continuous improvement, and the resilience of the supply chain, while maintaining the highest levels of safety and quality compliance. The “PS4” area of manufacturing is characterized by ambidexterity, which  means a focus on the one handside robustness and on the other hand flexibility.   The  “robust” area of manufacturing means minimal product costs, routine work, high degree of automation, few technical and production process changes and low number of deviations. The “Flexibility” area of manufacturing is characterized by: generally high dynamics, focus on speed, speed more important than cost, higher degree of interdisciplinarity, high problem solving competency, focus on right-first-time and many technical changes. Key Responsibilities Strategic Leadership & Manufacturing Execution: * As Head of Manufacturing, you will provide strategic leadership and manufacturing execution, taking full accountability for the drug substance production process in Production Street 4, ensuring delivery, quality, and cost efficiency. You will build and maintain a robust, flexible supply chain, lead a multi-disciplinary team, and drive successful technical transfers and product launches. Additionally, you will provide strategic advice to site leadership, shaping the vision and long-term strategies for the DS Production PS4 line. Operational Excellence & Continuous Improvement: * Drive continuous improvement, implement Lean practices, and optimize manufacturing processes for efficiency and robustness. Compliance & Quality Assurance: * Ensure adherence to cGMP and quality standards, manage deviations, and maintain inspection readiness. Team Leadership & Development: *  Lead and develop a high-performing, multi-disciplinary team, fostering innovation and growth Technical Transfers & Product Launches: * The role involves supporting and executing the introduction of new molecular entities and the successful technical transfer of products. This includes ensuring timely and compliant market launches and regulatory compliance through all stages of development and licensure. Collaboration with internal and external stakeholders is crucial for successful product launches, along with managing regulatory inspections and Health Authority engagements. The position also holds responsibility for the production of newly acquired products, such as Afimkibart. Cross-Functional Collaboration & Network Integration: * Partner with stakeholders and the global network to align on operational goals and initiatives * Safety, Cost, and Financial Performance: Ensure safety, manage budget, and optimize cost per gram as a key productivity metric Overall Accountability: * Take full ownership of drug substance production, including quality, delivery, and cost, managing a large team and budget * The role is has a FTE responsibility of roughly 100 FTE and a budget accountability of around 20 millions Qualifications Education: * BS/BA degree in life sciences, physical sciences, engineering, or an equivalent combination of education and experience * Master and/ or PhD with 10-15 years leadership experience  * Post-graduate education or management training (e.g., MBA) is highly desirable Experience: * Experience in biotechnology within the diagnostics or pharmaceutical sectors is essential * Extensive experience in biopharmaceutical manufacturing, including cross-functional leadership and proven success in end-to-end pharmaceutical business execution * Deep understanding of cGMP, quality systems, and regulatory standards * Expertise in LEAN manufacturing and process optimization under stringent regulatory conditions. * Expertise in technical development and launch of new products (Incl. strong understanding of regulatory aspects of new product launches) Skills: * Strong leadership in the Visionary, Architect, Coach, Catalyst (VACC) model, with the ability to remove barriers and foster collaboration across Manufacturing Units * Demonstrated capability to apply Lean Manufacturing principles, enhance operational efficiency, and drive continuous improvement * Proven track record of building high-performing, cross-functional teams in complex, regulated environments * Change management expertise with the ability to create a bold shared vision and lead teams through periods of uncertainty * Strong communication skills, including experience presenting to regulatory authorities and managing inspections * English and German language skills are required. We encourage candidates who are currently at an intermediate level of German and are committed to enhancing their language skills. Roche supports continuous learning and offers resources to assist employees in improving their language proficiency. Candidate documents Please send us a current and meaningful CV. Other documents, e.g. a cover letter, are welcome to be added optionally. Please note before sending your application that no further documents can be added afterwards. Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Senior Consultant - Data Modeler Location: Luxembourg, LU Company: Deloitte Luxembourg Job Function: Consulting Services Seniority: Senior levels Contract Type: Open-term Your future team Join our team as Data Modeler to design, develop, and maintain high-quality data models for leading financial institutions that support enterprise data warehousing, business intelligence, analytics, and regulatory reporting. The Data Modeler will be responsible for creating conceptual and logical, and support in the creation of technical data models, ensuring alignment with business requirements, data governance standards, and enterprise architecture. The ideal candidate will possess strong expertise in banking data domains and be familiar with regulatory reporting frameworks, including AnaCredit, FINREP, and COREP, as well as broader regulatory expectations such as BCBS 239. The Data Modeler will collaborate closely with business stakeholders, regulatory reporting teams, data architects, and IT delivery teams to ensure that data structures accurately reflect business concepts and support high-quality, auditable reporting. The advantages of joining us • Career growth, your way Access top-notch training and career development, with a clear progression path to help you level up at your own pace. • Global impact, local connections Work on international projects and collaborate with diverse teams, all while making an impact locally. • Innovative work that matters Tackle cutting-edge projects and utilize the latest tech, with all the tools you need to stay ahead. • Inclusive, flexible culture Embrace a culture where your voice matters, with flexible hours to balance work and life seamlessly. • Purpose-driven work Get involved in sustainability initiatives and community service, making a real difference while growing your career. How you'll contribute to our success • Conceptual Data Modeling o Develop enterprise-level conceptual data models representing key banking domains, including Customers and counterparties, Credit facilities and exposures, Deposits and accounts, Financial instruments and securities, Collateral and guarantees, Risk and capital metrics, General ledger and accounting, etc. o Facilitate workshops with business stakeholders to capture business concepts, definitions, and relationships. o Align conceptual models with the enterprise data strategy and business glossary. o Ensure consistency of terminology across Risk, Finance, and Regulatory functions. • Logical Data Modeling o Translate conceptual models into detailed logical data models o Ensure traceability from business requirements to logical structures. o Align models with regulatory data dictionaries and industry standards, such as the Banks' Integrated Reporting Dictionary (BIRD). • Physical Data Modeling Support o Provide guidance and validation for physical data models implemented in Enterprise Data Warehouses or lakehouse environments. o Collaborate with data architects and engineers to define table structures and storage strategies, indexing and partitioning, data lineage and auditability. o Support implementation across different technologies • Regulatory Reporting Enablement o Design data structures supporting regulatory reporting (e.g.: AnaCredit, FINREP, COREP, etc.) o Ensure alignment with EBA/ECB taxonomies. o Collaborate with Risk and Finance teams to interpret regulatory requirements and translate them into data model specifications. o Support data reconciliation between finance, risk, and regulatory datasets. o Contribute to compliance with BCBS 239 principles, ensuring data accuracy, completeness, consistency, and traceability. • Data Warehouse & Analytics Modeling o Design data models for Enterprise Data Warehouses and data marts supporting risk, finance, and customer analytics. o Apply appropriate modeling methodologies o Ensure models support historization, auditability, and regulatory traceability. • Data Governance & Quality o Align data models with data governance frameworks and metadata management practices. o Define and document critical data elements (CDEs) and support data quality rule definition. o Ensure compliance with data privacy and security regulations, including GDPR. o Contribute to data lineage and impact analysis documentation. • Stakeholder Engagement o Collaborate with business teams including Risk and Finance departments, Regulatory reporting teams, data architects and engineers, Data governance and quality teams, and other business analysts and subject matter experts. o Lead data modeling workshops and present models to both technical and non-technical stakeholders. o Provide expert advisory on banking data structures and regulatory implications. • Documentation & Standards o Produce and maintain comprehensive documentation, including:  Conceptual, logical, and physical data models  Data dictionaries and metadata  Source-to-target mappings  Lineage and impact assessments o Establish and enforce data modeling standards, naming conventions, and best practices. Your Profile • Master's degree in Computer Science, Information Systems, Finance, Data Management, or a related field. • 4+ years of experience in data modeling within the banking or financial services industry. • Proven experience designing or supporting in the design of Enterprise Data Warehouse models. • Demonstrated expertise in regulatory reporting, including AnaCredit, FINREP, COREP • Experience working on BCBS 239 or similar regulatory compliance initiatives. • Good understanding of different Data Modeling Methodologies (Entity-Relationship (ER) modeling, Third Normal Form (3NF), Dimensional Modeling (Star/Snowflake), etc.) • Solid understanding of key banking domains • Proficiency with data modeling tools such as: Erwin, ER/Studio, PowerDesigner, etc. • Strong SQL skills and experience with relational databases. • Understanding of ETL/ELT processes and data integration. • Familiarity with data catalog and governance tools (e.g., Collibra, Alation, Informatica). • Excellent analytical and problem-solving skills. • Strong communication and stakeholder management abilities. • Ability to translate complex regulatory requirements into structured data models. • High attention to detail and data accuracy. • Capability to work effectively in cross-functional and international teams. • Solution-oriented mindset. • Eager to learn, you maintain positive attitude and resilience • Fluency in English and French Interested? Please submit your resume in English Get to know more about Deloitte on our LinkedIn page (#DeloitteLU), Instagram page, YouTube page or website. With more than 2,600 employees and 98 nationalities, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For more than 75 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network. Deloitte provides leading professional services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets and enable clients to transform and thrive. Building on its 180+-year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte's over 470,000 people worldwide work together every day to make an impact that matters at www.deloitte.com. Requisition ID: 13905

Customer Care Outbound and LRAO Officer About LuxTrust We are a multicultural and forward-thinking qualified Trust Services Provider based in Capellen, Luxembourg, with over 130 professionals and actively expanding our business internationally. We provide state-of-the-art on on-boarding, digital identities, strong authentication and security services, and qualified electronic signatures, all bundled into integrated digital documents & identity management solutions. As a Trusted Partner, we prioritize building long-lasting relationships with our international clients and stakeholders, based on trust and integrity. We strive to be a Committed Partner, dedicating ourselves to delivering exceptional performance and showing steadfast commitment to make a positive impact. As a Visionary Scout, we are constantly seeking out new opportunities for growth and innovation, always staying ahead of the curve in our industry. Join us in our mission to drive innovation and co-create a better future! We are currently looking for a motivated and driven Customer Care Outbound & LRAO Officer (m/f/x) under a permanent contract. Summary Reporting to the Call Center Manager and working under the functional supervision of the Head of Customer Care, the Customer Care Outbound & LRAO Officer plays a key role in managing interactions with LuxTrust's customers and partners. He or she handles incoming and outgoing calls, provides high-quality support, assists users with their requests and helps ensure compliance with regulatory requirements and internal procedures. This position requires an excellent commitment to customer service, strong communication skills and a keen awareness of the compliance, security, and data protection issues that characterize LuxTrust's business environment. Missions of the role * Help clients solve their problems quickly and easily: - Achieve First Call Resolution to avoid repeated calls for the same issue. - Avoid transferring calls and requesting clients to repeat information. - Anticipate and address potential future issues during each interaction. - Suggest improvements for the “support section” of the website. * Manage clients' requests: - Process orders for production and test certificates. - Handle revocation, suspension, reactivation, and all Re-Key requests during office hours. - Guide clients through administrative and technical procedures. * Answer clients' questions (verbal and written) timely and clearly: - Provide step-by-step assistance for administrative and technical procedures. * Help meet Key Performance Indicators: - Contribute to available staff, client effort score, number of dropped calls, waiting time, and efficiency through reuse. * Use feedback from disgruntled or struggling clients to improve value proposition: - Write user-centric technical documentation and guidelines. - Make suggestions to improve service offering and quality. * Collaborate constructively with application providers' help desks: - Avoid "ping-pong" between departments. - Propose joint “Client / CSD / HD” conference calls when appropriate. * Fill in a ticket for each call. * Ensure that the infrastructure is operational at all times. * Contribute to building the image of “Excellence” and “Easy to do business with”: * Leverage internal resources when needed. * Escalate issues if and when required. * Other duties as assigned: - Handle “Returned Mail” (courriers retournés). - Report security incidents. - Replace faulty devices. Outbound-specific tasks: - Execute outbound prospecting campaigns (calls, emails, lead generation) - Lead and support prospecting activities - Define and monitor KPIs (contact rate, conversion rate, lead quality, etc.) - Analyze performance and identify improvement opportunities - Work closely with the Sales team to ensure the relevance and quality of generated leads - Actively participate in prospecting efforts Required skills * Qualifications / diploma(s): High school diploma or equivalent experience. * Technical Competencies: - Knows all required administrative and technical procedures. - Proficiency in CRM and ticketing tools. * Languages: French, Luxembourgish, German and English fluent. Any other spoken and written language is an asset. * Specific skills: - Active listener - Problem solver - Proven experience as a Customer Support Team Lead or similar supervisory role - Excellent communication, interpersonal, and leadership skills - Empathy: Understanding and addressing the needs of both customers and team members - Manage reporting - Ability to analyze data and metrics to drive performance improvements - Ability to multitask, prioritize, and manage time effectively - Addresses challenges with a positive and constructive mindset - Strong oral and written communication skills * Core competencies at LuxTrust: - Analytical mindset & decision making - Organizational fluency - Personal effectiveness - Results-driven - Client service mindset - Strategic vision - Leadership What we offer * A permanent contract based in Capellen - Luxembourg * A competitive salary, in accordance with your education and experience * Attractive benefits and advantages including an employee benefit plan, a gym, meal vouchers and additional holidays * A healthy work-life balance including flex work arrangements * Parking spaces for all employees * An open and transparent career path * Development and growth opportunities in a state-of-the art digital company Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion. Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

Description des tâches: Join Us At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you'll do As an External Relationship Manager (Maternity Cover), you'll play a key role in shaping the Vodafone Procure & Connect (VP&C) brand and strengthening our external market presence across roaming and wholesale activities, while continuing to deliver hands on marketing execution. This role combines ownership of external facing channels with day to day marketing delivery and support for strategic partner led initiatives. You'll manage VP&C's website and LinkedIn presence, oversee lead generation activity, support trade events for roaming, and coordinate the delivery of sales and communication assets through external agencies. You'll collaborate closely with Sales, Product, Operations and Vodafone's wider marketing teams to ensure consistent, high quality external engagement aligned with commercial objectives. Your key responsibilities will include: • Develop and manage marketing materials: You will be responsible for briefing, coordinating and managing the delivery of brand assets, including sales collateral, presentations, website content and social media materials, working with external agencies and internal stakeholders to ensure quality, accuracy and full alignment with Vodafone brand guidelines. • Manage digital channels and lead generation: You will own the VP&C website and LinkedIn presence, managing content, agency delivery where applicable, and supporting lead generation activity through campaigns, partner initiatives and event led engagement, with performance tracking and optimisation. • Execute campaigns: You will support the implementation of marketing plans for existing and new roaming and wholesale products, coordinating campaign execution across internal teams and external partners to drive visibility, engagement and commercial impact. • Support trade marketing and sales events: You will coordinate trade marketing activities and provide end to end marketing support for roaming focused trade events, partner engagements and sales initiatives, working with agencies and suppliers to ensure smooth execution and effective on site and post event follow up. • Support strategic partner led initiatives: You will coordinate marketing and communication activity linked to strategic collaborations with international operators, technology partners and ecosystem stakeholders, managing deliverables, messaging and timelines. • Support external communications and press activity: You will coordinate and manage the development of press releases and external communications related to roaming, wholesale and partnership initiatives, working with internal stakeholders to ensure consistency, accuracy and brand alignment. • Collaborate with stakeholders: You will work closely with Sales, Product, Operations, agencies and Vodafone's wider marketing community to align delivery of integrated marketing initiatives and ensure priorities are clearly translated into actionable briefs. • Drive continuous improvement: You will assess, measure and refine marketing activity across digital channels, campaigns, events and partner initiatives, using insights to continuously improve effectiveness and delivery. Who you are • Bachelor's degree in Marketing, Business, Communications, Engineering, or a related field. • 5+ years of experience in B2B marketing, digital marketing, product marketing, or business development. • Experience within telecoms, technology, or fast-paced commercial environments. • Proven track record in campaign management, social media, content creation, events, and lead generation. • Strong understanding of digital channels, brand management, and customer-facing communications. • Experience delivering marketing initiatives that drive customer engagement and business growth. • Ability to manage agencies, stakeholders, and multiple projects simultaneously. • Strong analytical skills with experience using marketing KPIs and performance insights to optimise results. • Excellent communication, presentation, and stakeholder management skills. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. Here are some of the ways we support this: Generous Annual Leave • 28 days of annual leave, with the option to buy an additional 5 days and the opportunity to carry over 5 days per year • 1 additional day (Family Day) for personal milestones or special occasions • 11 public holidays to enjoy time with family and friends • 5 charity days per year to give back to the community Flexible Work Arrangements • Flexible working schedule to help you balance your professional and personal life • 20 days to work from abroad, allowing you to combine work with travel and new experiences Comprehensive Health and Wellness • Lunch vouchers to support your midday meals • Access to private AXA health insurance and a robust pension scheme to secure your health and future Continuous Learning and Development • Access to Vodafone University and online training resources to help you grow your skills and advance your career Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.

Compliance Officer About Luxtrust We are a multicultural and forward-thinking qualified Trust Services Provider based in Capellen, Luxembourg, with over 110 professionals and actively expanding our business internationally. We provide state-of-the-art on on-boarding, digital identities, strong authentication and security services, and qualified electronic signatures, all bundled into integrated digital documents & identity management solutions. As a Trusted Partner, we prioritize building long-lasting relationships with our international clients and stakeholders, based on trust and integrity. We strive to be a Committed Partner, dedicating ourselves to delivering exceptional performance and showing steadfast commitment to make a positive impact. As a Visionary Scout, we are constantly seeking out new opportunities for growth and innovation, always staying ahead of the curve in our industry. Join us in our mission to drive innovation and co-create a better future! We are currently looking for a motivated and driven Compliance Officer. Summary The Compliance Officer will support the department into aligning the services with regulatory obligations relating to inter alia digital identities, qualified trust service providers (QTSPs), the European Digital Identity Wallet (EUDI Wallet), CSSF REGULATIONS and data protection. The Compliance Officer will translate regulatory requirements into operational practices and support the department as well as control all LuxTrust Group teams in achieving end-to-end compliance. Missions of the role Regulatory Monitoring • Conduct ongoing regulatory and legal watch, monitoring and analysis of eIDAS v2, GDPR, AML; ETSI standards, ENISA guidance, relevant CSSF circulars, and other applicable national frameworks. • Identify and interpret the impact of new regulatory and normative obligations. • Anticipate future developments and prepare the organization for upcoming requirements. Compliance & Internal Control • Define and drive the eIDAS v2 compliance strategy. • Develop, update, and disseminate compliance policies, procedures, and registers. • Perform internal audits and controls to assess the effectiveness of measures implemented, both within LuxTrust Group and across all subcontractors supporting trust services. • Prepare for and support external audits, certifications, and qualification processes (QTSP). · Monitoring & managing audit action plans as well as reporting: i.e. document requests & audit findings / remediation status / feedback on management response for recommendations / tracking-progress follow-up, etc. · Performs periodic reviews and compliance controls to ensure continuous adherence to LuxTrust policies and applicable regulations. · Advisory role in projects to assess compliance requirements. · Management of AML procedures and controls. Risk Management • Identify, assess and monitor potential risks that could impact the LuxTrust's operation and reputation. • Define and oversee the implementation of remediation plans. • Work closely with relevant LuxTrust teams and the DPO to ensure a consistent and integrated approach across teams. · Regularly update metrics, track remediation progress and control maturity and effectiveness. · Conducts third-party compliance assessments and documents gap analysis results. · Coordinates with data owners to ensure accuracy and completeness of sensitive Company information · Identify anomalies or suspicious patterns of activity. · Monitors compliance/security blogs, articles, and reports to keep up to date on the latest compliance/security risks, threats, and technology trends and recommends ways to incorporates information into processes, procedures, and audit preparedness activities. Advisory & Support • Advice and support relevant internal teams to integrate compliance from the design phase (“compliance by design”). • Provide expertise on trust services (electronic signature, seal, timestamping, eID, EUDI Wallet). • Design, promote and deliver internal training and awareness programs. Reporting & Coordination • Produce clear and regular reports for senior management and, where required, supervisory authorities. • Support senior management in embedding a strong compliance and risk culture. • Continuously document and maintain evidence of compliance. • Manage complaints, breaches and regulatory filings in a timely manner. • Act as an interface between internal teams and regulators/supervisory authorities. · Carrying out other duties as assigned Required skills • Qualifications / diploma(s): Master's degree in Law, Compliance, or Risk or Digital-related Sciences, or equivalent qualification. • Years of experience in the area: - At least 5 years' experience in compliance, audit, governance or digital regulation. - Previous experience in a highly regulated environment (banking, insurance, trust service provider, public sector) is a strong asset. Experience in the following areas is preferred: PKI, audits, security, risk assessments, information governance and privacy. - Experience in developing, documenting and maintaining policies, processes, procedures and standards. - Knowledge and experience in understanding documentation, and regulatory compliance requirements • Technical competencies: Skills and knowledge of IT and Information security business with focus on PKI. • Languages: French and English fluent. Any other language is an asset. • Specific skills: - Ability to synthesize - Good knowledge of eIDAS v1/v2, GDPR, ETSI standards, and CSSF regulation. - Good understanding of ETSI standards applicable to trust services. - Familiarity with PKI models, digital identity governance, and certification/audit processes related to QTSPs. - Knowledge of supervisory practices (ILNAS, CSSF national and European authorities). - Strong analytical and problem-solving skills, with the ability to anticipate strategic impacts and relate them to appropriate controls. - Strong writing and communication skills. - Team-oriented positive mindset with the ability to foster collaboration around compliance topics. - Proactive and adaptable with a focus on efficiency and solution driven. Core competencies at LuxTrust: - Analytical mindset & decision making - Organizational fluency - Personal effectiveness - Results-driven - Client service mindset - Strategic vision - Leadership What we offer • A permanent contract based in Capellen - Luxembourg • A competitive salary, in accordance with your education and experience. • Attractive benefits and advantages including an employee benefit plan, a gym, meal vouchers and additional holidays. • A healthy work-life balance including flex work arrangements. • Parking spaces for all employees. • An open and transparent career path. • Development and growth opportunities in a state-of-the art digital company. Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion. Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.